Tungkol Dito
A champion of building a strong talent and organizational development ecosystem as a true source of competitive advantage for businesses in this generation.
I have over 14 years of industry experience under my belt from across private, public, and development sectors with specialization in the areas of:
-HR Innovation and Transformation
-Learning and Organizational Development
-Strategic Talent Management and Development
-HR Managed Services
-Digital Development in HR and L&D
Mga Serbisyo
Mga Artikulo ayon sa Marby
Mga Kontribusyon
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What strategies can you use to overcome resistance to empathy training?
When doing empathy training, it must be felt. And when I do empathy training, it’s usually a part of a certain process for example in a coaching conversation or in customer service. People would understand it if they experience it so best to have a lot of exercises where they would feel exactly how the people will feel. For example, if we teach empathy in customer service, there can be a role play where they act as customers and assisted by a staff who is rude and not showing empathy and another scenario where they will feel the staff is empathetic like acknowledging their concerns, actively listening,etc. Empathy must be translated on how to do it on the job.
Aktibidad
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"With great pride and confidence, I pass the torch of leadership to Vivien Arnobit as the new President of ODPN. Her dedication, vision, and…
"With great pride and confidence, I pass the torch of leadership to Vivien Arnobit as the new President of ODPN. Her dedication, vision, and…
Gusto ni Marby Tabungar DIRM, MHRM
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Are you tired of conducting Customer Service training programs that don’t get translated into day-day interactions with clients/ customers? Our team…
Are you tired of conducting Customer Service training programs that don’t get translated into day-day interactions with clients/ customers? Our team…
Ibinahagi ni Marby Tabungar DIRM, MHRM
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I’ve won my 1st ever golf award - Longest Drive! Here’s more info about B2B Sales… 😂 kidding aside, I’m getting addicted to this sport, pls help…
I’ve won my 1st ever golf award - Longest Drive! Here’s more info about B2B Sales… 😂 kidding aside, I’m getting addicted to this sport, pls help…
Gusto ni Marby Tabungar DIRM, MHRM
Karanasan
Edukasyon
Mga Lisensya at Sertipiko
Mga Publikasyon
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Destination Facilitation: A Travel Guide to Training Around the World
Association for Talent Development
A book that guides training professionals towards productive training results anywhere in the world. This was collaboratively written by talent development practitioners across the globe.
Other authors -
2017 State of the Industry
Philippine Society for Training and Development
The study provides insights on the current Learning and Development practices in the Philippines.
Mga Karangalan at Award
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2017 COE Transformation Journey
Genpact
Mga Wika
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English
Ganap na propesyonal na proficiency
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Filipino
Native o bilingual na proficiency
Mga Organisasyon
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Philippine Society for Training and Development
Member
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Toastmasters International
Member
Higit pang aktibidad ni Marby
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So grateful to have been a moderator and an attendee of the 49th PSTD National Convention. ✅️Great Learning Experience ✅️Connected with industry…
So grateful to have been a moderator and an attendee of the 49th PSTD National Convention. ✅️Great Learning Experience ✅️Connected with industry…
Gusto ni Marby Tabungar DIRM, MHRM