Reggy De Feniks
Den Haag, Zuid-Holland, Nederland
10K volgers
Meer dan 500 connecties
Info
Industry Experience:
Financial Services (Insurance/Banking), Automotive, Telecom, Sports, Retail, Utilities, Consumer Goods
Working worldwide in/for companies such as:
ING Group, Zurich Financial Services, Onna-onna, Aegon, Allianz, Generali, ABNAMRO, Rabobank, Interpolis, Ford Motor Company, Daimler Chrysler, Mazda, Landrover, Audi/Volkswagen, ADP, Iventions, Philips, KPN Telecom, Nuon
Fields of Expertise:
- Business and Marketing Strategy
- Digital Transformation
- Concept development and innovation
- Strategic positioning
- Building customer centric organisations
- Proposition development
- Customer Service and Loyalty
- Retail Concepts and Sales Improvement programs
- Global Marketing Concepts (experience in more than 40 countries worldwide)
Co-author of international bestsellers 'Reinventing Financial Services. What Consumers Expect from Future Banks and Insurers' (Financial Times, translated in 9 languages) and 'Reinventing Customer Engagement. The Next Level of Digital Transformation for Banks & Insurers'.
Artikelen van Reggy
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DIA Amsterdam: Insurance embrace ecosystems
DIA Amsterdam: Insurance embrace ecosystems
Van Reggy De Feniks
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From Usage Based Insurance to Real Added Value
From Usage Based Insurance to Real Added Value
Van Reggy De Feniks
Activiteit
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We’re proud to be ITC DIAmond award winners for the fourth time! At the latest edition of The ITC DIA Europe Community conference, we delivered one…
We’re proud to be ITC DIAmond award winners for the fourth time! At the latest edition of The ITC DIA Europe Community conference, we delivered one…
Gemarkeerd als interessant door Reggy De Feniks
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No, it’s not Cannes... No, it’s not an award show... No, it’s not a photo wall with our logo (at least not yet)... But why should any of these…
No, it’s not Cannes... No, it’s not an award show... No, it’s not a photo wall with our logo (at least not yet)... But why should any of these…
Gemarkeerd als interessant door Reggy De Feniks
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🌟 Reflecting on a great time at DIA Amsterdam! Attending DIA events is always fun—it's a chance to catch up with old friends and make new…
🌟 Reflecting on a great time at DIA Amsterdam! Attending DIA events is always fun—it's a chance to catch up with old friends and make new…
Gemarkeerd als interessant door Reggy De Feniks
Ervaring
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Opleiding
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Activiteiten en verenigingen:Study trips to USA, Dutch Antilles/South America and Indonesia
Minor in Cleaner Production (combining business with environmental issues).
Minor in Psychology (University of Leiden)
Dissertation on “Increasing exports from developing countries to western countries”, Presented at conference on Indonesian business. -
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Publicaties
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How do you make contact with a generation which is always communicating?
ING World
Publicatie weergevenInterview with Reggy de Feniks in ING World Quarterly
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De reis van de klant
MarketingTribune
How to make customer centricity tangible in every vein of the company. Introduction to over 50 leverage points. Sneak preview forthcoming white paper. (in Dutch)
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Restore trust and become part of life
Mobile Market Guide 2012
How the evermore-sophisticated smart phone will reshape the retail banking ecosystem. But on a much different
level that perhaps most people in the industry think.Andere auteurs -
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Luxe bankieren (What private banks can learn from luxury brands like Riva an Cartier)
MarketingTribune
Private banks are exploring new service concepts. What could they learn from luxury brands. We asked Jean-Noël Kapferer, professor at HEC Paris, higly acclaimed branding expert and together with Vincent Bastien, former ceo of Louis Vuitton,
the author of 'The luxury strategy. Break the rules of marketing to
build luxury brands.' (in Dutch)Andere auteurs -
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Financial services reset
Analytical Banking Journal
Extensive article on the six key consumer trends that set the stage for the future of financial services. Following the launch of our book Reinventing Financial Services in Russia. (in Russian therefore)
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Muchas entidades financieras sufren una crisis de identidad
Expansion
One page interview with co-author Reggy de Feniks in leading Spanish newspaper: Many financial institutions suffer an identity crisis
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De klant centraal stellen. Hoe werkt dat in de praktijk?
Banking Review
Customer centricity. What is it, and how can we make it happen? The 10 areas where customer centricity should be tangible, the benchmark to determine where you are, and how to overcome the most important barriers.
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Meer activiteiten van Reggy
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Two weeks, two major insurtech events, two different parts of the world, two takeaways: * Ecosystems, Not Workbenches: Instead of imposing an entire…
Two weeks, two major insurtech events, two different parts of the world, two takeaways: * Ecosystems, Not Workbenches: Instead of imposing an entire…
Gemarkeerd als interessant door Reggy De Feniks
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Este año #ITCDIA ha sido un gran evento que hemos disfrutado mucho en #AMSTERDAM. #NTTDATA #INNOVATION #INSURANCE
Este año #ITCDIA ha sido un gran evento que hemos disfrutado mucho en #AMSTERDAM. #NTTDATA #INNOVATION #INSURANCE
Gemarkeerd als interessant door Reggy De Feniks
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🌟 Reflecting on the ITC DIA Conference 🌟 A huge thank you to Roger Peverelli, Reggy De Feniks, and the entire organizing team for putting together…
🌟 Reflecting on the ITC DIA Conference 🌟 A huge thank you to Roger Peverelli, Reggy De Feniks, and the entire organizing team for putting together…
Gemarkeerd als interessant door Reggy De Feniks
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Here are some snippets of the amazing event! It's intimate, it's relaxed, it's fun. It's ITC DIA Europe Don't forget to vote for your favourite…
Here are some snippets of the amazing event! It's intimate, it's relaxed, it's fun. It's ITC DIA Europe Don't forget to vote for your favourite…
Gemarkeerd als interessant door Reggy De Feniks
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A tech guy and an insurance guy together at a digital insurance conference in Amsterdam is a perfect mix! Digital Insurance Agenda Dolphin…
A tech guy and an insurance guy together at a digital insurance conference in Amsterdam is a perfect mix! Digital Insurance Agenda Dolphin…
Gemarkeerd als interessant door Reggy De Feniks
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Had a very productive conference at InsurTech Connect Europe in Amsterdam. Together with Arnaud from WTW Affinity we shared the experience and views…
Had a very productive conference at InsurTech Connect Europe in Amsterdam. Together with Arnaud from WTW Affinity we shared the experience and views…
Gemarkeerd als interessant door Reggy De Feniks
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ITC DIA Europe 2024 is (almost) over. Thx so much to Reggy De Feniks Roger Peverelli and Walter Capellmann and the whole always friendly and helpful…
ITC DIA Europe 2024 is (almost) over. Thx so much to Reggy De Feniks Roger Peverelli and Walter Capellmann and the whole always friendly and helpful…
Gemarkeerd als interessant door Reggy De Feniks
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De afgelopen dagen was een delegatie van Hiscox aanwezig op het ITC DIA congres in Amsterdam. Hiscox’ Julien Stolin en Charlotte Schaub hebben zich…
De afgelopen dagen was een delegatie van Hiscox aanwezig op het ITC DIA congres in Amsterdam. Hiscox’ Julien Stolin en Charlotte Schaub hebben zich…
Gemarkeerd als interessant door Reggy De Feniks
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GenAI at Scale by Manuel Alejandro Torrealba #NTTDATA #ITC #GenAIatScale
GenAI at Scale by Manuel Alejandro Torrealba #NTTDATA #ITC #GenAIatScale
Gemarkeerd als interessant door Reggy De Feniks
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What an experience! What a team!
What an experience! What a team!
Gemarkeerd als interessant door Reggy De Feniks
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🚀Day 1 on the The ITC DIA Europe Community, Carlos Ordoñez Sánchez presents Insurtech Global Outlook 2024. 👉Insighgtful presentation on how the…
🚀Day 1 on the The ITC DIA Europe Community, Carlos Ordoñez Sánchez presents Insurtech Global Outlook 2024. 👉Insighgtful presentation on how the…
Gemarkeerd als interessant door Reggy De Feniks
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Digital Insurance Agenda Amsterdam 2024 just wrapped up: more adaption, more collaboration and more bring it to life for profitable growth.👌 I had…
Digital Insurance Agenda Amsterdam 2024 just wrapped up: more adaption, more collaboration and more bring it to life for profitable growth.👌 I had…
Gemarkeerd als interessant door Reggy De Feniks
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It was a pleasure attending #ITCDIAAMS in Amsterdam last week. Thank you Nuriya Powell for the interview, Annemarie Roozendaal, Bertina Bus and Reggy…
It was a pleasure attending #ITCDIAAMS in Amsterdam last week. Thank you Nuriya Powell for the interview, Annemarie Roozendaal, Bertina Bus and Reggy…
Gemarkeerd als interessant door Reggy De Feniks
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And that's a wrap ! We would like to express my heartfelt gratitude to everybody who made time to visit us Bytesforce Technologies booth at The ITC…
And that's a wrap ! We would like to express my heartfelt gratitude to everybody who made time to visit us Bytesforce Technologies booth at The ITC…
Gemarkeerd als interessant door Reggy De Feniks
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✨Two special days at the ITC DIA Europe (Digital Insurance Agenda) in Amsterdam are behind us. ✨ Our member of the board Milenko Radic gave an…
✨Two special days at the ITC DIA Europe (Digital Insurance Agenda) in Amsterdam are behind us. ✨ Our member of the board Milenko Radic gave an…
Gemarkeerd als interessant door Reggy De Feniks
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🇳🇱 Bye bye Amsterdam! Proud to have represented NTT DATA as a Platinum Partner at the recent ITC Digital Insurance Agenda event! It was a blast…
🇳🇱 Bye bye Amsterdam! Proud to have represented NTT DATA as a Platinum Partner at the recent ITC Digital Insurance Agenda event! It was a blast…
Gemarkeerd als interessant door Reggy De Feniks
