Watermelon

Watermelon

Softwareontwikkeling

Wij veranderen de klantenservice met AI.

Over ons

Bij Watermelon is onze missie om de klantenservice voorgoed te veranderen door het inzetten van volledig autonome AI-agenten, waardoor de klantbeleving naar ongekende hoogten wordt getild. Ons platform integreert naadloos de nieuwste AI-technologie, waardoor elke klanteninteractie efficiënt en nauwkeurig is. We zijn niet alleen toegewijd aan technologische innovatie, maar ook aan het fundamenteel verbeteren van de manier waarop consumenten met service omgaan. Ons doel is om het paradigma van de klantenservice te verschuiven naar grotere efficiëntie en tevredenheid, waardoor elke interactie een positieve en vervullende ervaring wordt.

Website
https://www.watermelon.ai
Branche
Softwareontwikkeling
Bedrijfsgrootte
11 - 50 medewerkers
Hoofdkantoor
Utrecht
Type
Particuliere onderneming
Opgericht
2018
Specialismen
Chatbots, Customer service, Customer experience, klantenservice, live chat, ecommerce, conversational platform, chatbot, klantervaring, automatiseren, kunstmatige intelligentie, webshop en webshops

Producten

Locaties

Medewerkers van Watermelon

Updates

  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🚨 The Web Crawler Webinar is Today at 11:00! There’s still time to register. Curious about how the Web Crawler can enhance your chatbot’s capabilities? Join us for a live webinar today at 11:00, where we’ll be diving into everything you need to know. Whether you’re a Watermelon user or exploring chatbot solutions, this is a perfect chance to see our Web Crawler in action and get insights on how it can help deliver accurate, real-time information to your users. 🎟️ Register here to join us: Webinar Registration Don’t miss out on this opportunity to elevate your chatbot game. See you soon!

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    🌐 Missed our latest release? Introducing our new Web Crawler! We’re all about making chatbots smarter and more effective. Our latest feature, the Web Crawler, allows businesses to enhance their chatbots by directly linking relevant URLs from their website. This means users receive accurate, real-time answers straight from your domain, improving customer experience and support. Whether you’re new to Watermelon or looking to upgrade your chatbot capabilities, here’s everything you need to get started with the Web Crawler. Explore more with our handy resources: 📖 Step-by-Step Guide: Visit our Help Center to learn how it works: https://lnkd.in/e7vcZSPg 📹 Video Tutorial: Prefer watching? We’ve created a video tutorial to guide you: https://lnkd.in/eeCf3f27 🎓 Webinar: Join us live to dive deeper! Register for our upcoming webinar on the 7th of November, where we’ll cover all the essentials: https://lnkd.in/eJKdmnZQ With Watermelon, it’s easy to keep your chatbot up-to-date and relevant. We’re excited to have you on board! 🎉

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    New Feature Update: Web Crawler 🌐 We’re excited to introduce the Web Crawler feature that is designed to boost your Watermelon 🍉 chatbot's knowledge while giving you complete control over the process. ✨ Fetch content from a single URL, root domain, or entire sitemap, and monitor everything with our new table view. It shows you exactly which URLs are crawled, used, or excluded. 🚀 Plus, you can filter links to get the exact content you need! ⚡️ 🧩 Here’s how to get started: 1. In the "Sources" section, enter the URLs you want to feed your Chatbot. 🕸️ 2. After entering all the links, click "Start Crawling" and the Web Crawler will start scanning them. 3. You can watch the progress bar in real time as it does the heavy lifting. Easily track which links have been crawled and view statuses like Crawled, Craw Link, or Url not used. It's that simple! 💫 Ready to take your customer support to the next level? Check out the new feature in our FREE webinar! ⬇️ https://lnkd.in/eJKdmnZQ

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  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🚀 Customer Spotlight: How De Kennemer Duincampings Achieves 24/7 Service with Watermelon’s AI Chatbots! We’re thrilled to share how De Kennemer Duincampings transformed their guest experience with Watermelon’s AI-powered chatbots. Known for their three stunning campsites and luxury hotel suite in North Holland, they faced the challenge of offering seamless service around the clock. With over 2000 conversations automated every month, they’re now able to answer guest questions day and night, easing the workload on their reception team and boosting guest satisfaction. Our Web Crawler feature keeps the chatbot updated with real-time information from their website, ensuring guests always get the correct details on facilities, hours, and more. Here’s what their team has to say: “With Watermelon, we have clear insights into customer needs and can quickly optimize our content to better meet those needs.” Watch the full story to see how De Kennemer Duincampings makes every guest feel supported and informed – any time of day. 🎥👇 #CustomerStory #Watermelon #AIChatbots #CustomerService #Automation

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    We've added several new action templates to help you supercharge your Watermelon 🍉 chatbot's capabilities! ⚡️ The latest additions include: 💫 Returnless – Simplify returns by providing seamless return processing without the hassle. 💡 Notion – Integrate with Notion to access and share knowledge instantly. 📦 Picqer – Keep your customers updated on order statuses with quick and accurate responses. 🔍 OVIS – Use your knowledge base as a source for your chatbot with ease. Want to try them out? 1️⃣ Head over to "Actions" in your Watermelon chatbot settings. 2️⃣ Pick the template you want. 3️⃣ Start customizing! And you’re all set! ✨ Get Started ⬇️ https://lnkd.in/eHUHDyYY

  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🌟 Reflecting on a fantastic day at the CustomerFirst Congress It was an insightful day for our team, and Alexander had the chance to share how Generative AI is transforming customer service. From automating processes to proactively solving customer issues, AI is opening up exciting possibilities for businesses to enhance their service delivery and customer satisfaction. Thank you to CustomerFirst for hosting such a valuable event, and to everyone who visited our booth and build their own chatbot in minutes!

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    🚀 Another fantastic event in the books! 🚀 We had a great time at the Masterclass AI Chatbots & Automation, and we want to extend a big thank you to everyone who made it a success. 🙌 Special thanks to Jasper and Mohamed for hosting us at the beautiful AFAS Theater, and a huge shoutout to our insightful speakers Arthur and Fleur for sharing their expertise and sparking great discussions! On to the next event! Looking forward to seeing you at the CustomerFirst Congress on Thursday, October 3rd. Let's rock it! #AI #Chatbots #Automation #AFAS #Masterclass

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    Watermelon 🍉 has helped Adrem Autoverhuur Limburg shift gears from outsourced support to 24/7 automated assistance with our AI chatbot. 🤖 Adhoc, the Watermelon chatbot, is now Adrem's tireless digital team member! Adhoc handles everything from rental periods to vehicle choices and saves over 50% in customer service costs. 💰 It speaks all world languages, making it a multilingual pro at assisting international customers. It even correctly answered a Brazilian customer about using their driver's license in the Netherlands! 🤯 🌎 Want to transform your customer support like Adrem? Check out our product ⬇️ https://lnkd.in/e7yMeJSS

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Door vacatures bladeren

Financiering

Watermelon 2 rondes in totaal

Laatste ronde

Basis

US$ 2.828.137,00

Investeerders

Watermelon Ventures
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