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Don't let cyber attacks ruin your hotel's reputation. Follow these 7 steps to stay safe 👇 #sbit #hospitality #cybersecurity

Frontline staff are key to hotel cybersecurity. Here's 7 ways to empower them: 1. Regular training sessions → keep them informed 2. Simulated phishing attacks → test their vigilance 3. Clear protocols → guide their actions 4. Access controls → limit data exposure 5. Incident reporting system → ensure swift action 6. Secure Wi-Fi practices → protect guest data 7. Continuous updates → adapt to new threats Small actions can prevent major breaches. If you commit to them. - A quick training session on phishing. - A policy update to secure Wi-Fi. - A new protocol for data access. All can safeguard your hotel. You don't have to risk a breach; choose proactive security instead. #sbit #hospitality #cybersecurity

Hotel stays without the physical key. How are cloud-based key cards transforming the guest experience? Jeroen Coesmans, Managing Director at ASSA ABLOY Global Solutions Benelux, sheds light on the advantages and myths of cloud-based keycards. ‘Once stored on your phone, doors unlock seamlessly without the need for Wi-Fi or 4G.’ But it’s more than just room access. This technology elevates the entire guest experience, from parking access to conference room entry. The full podcast can be seen here: https://lnkd.in/efzd5iNq #sbit #hospitality #guestexperience

What if a hacker uses a deepfake video of your hotel manager to ask the receptionist for sensitive data? This is no longer science fiction. AI already makes this possible. The hospitality and helpfulness of hoteliers make them easy prey for deepfake attacks. Hackers exploit this by using social engineering to access confidential information. However, a survey we conducted revealed that only 21% of hotel managers are genuinely concerned about deepfakes. This shows that awareness of deepfakes is still not sufficiently developed. Often, the threat is only taken seriously after an attack. Until then, many think, 'it won't happen to me.' Take proactive measures today. Because as this technology advances, the risks for hotels grow... #sbit #ai #deepfake

'Strengthen your hotel security with multi-factor authentication' With this extra layer, hoteliers can: - Implement two-step verification for staff access - Secure access to sensitive systems - Protect guest data from unauthorized access With MFA, breaches are drastically reduced, providing peace of mind for both guests and staff. It's not just about adding an extra layer of security... It's about building trust and ensuring that your guests feel safe and valued. #sbit #hospitality #mfa

'Technology is great, but people are the real game-changers.' The human element in hospitality cannot be overstated or replaced. Your staff has the power to turn a guest's stay into a memory worth cherishing or an encounter best forgotten. That is why investing in staff training isn't just a luxury. It's an absolute necessity. It has the power to transform interactions, inspire loyalty, and elevate your brand's reputation. Have a look below at 8 hospitality training ideas for every hotel 👇 #sbit #hospitality #guestexperience

For hotel franchises, success hinges on fundamental principles. So what are the key factors to consider when selecting the perfect brand? Thijs Merks, COO at 24 Hotel Group, dives deep into the decision-making process between opting for a soft or hard brand for hotel franchises. ‘We found ourselves compelled to implement two ICT installations, which I was particularly not amused by due to the double costs involved.' He stresses the vital importance of thorough conceptualization before making a choice. This preparation ensures that you're fully equipped for negotiations as you embark on discussions with a brand. #sbit #hospitality

De Hotel Security Summit 2024 zit erop! Een enorme dank aan alle deelnemers, sprekers en partners voor jullie waardevolle bijdragen. Dankzij jullie inzet en enthousiasme hebben we er een enorm succesvol evenement van kunnen maken. Het was inspirerend om zoveel experts en vakgenoten bij elkaar te zien, allemaal met een gezamenlijke passie voor veiligheid en innovatie in de hotelindustrie. We kijken nu al uit naar de editie van 2025, waar veiligheid wederom centraal zal staan en we samen verder kunnen bouwen aan een veilige toekomst. Tot volgend jaar! Hans ten Hove, Erik-Jan Ginjaar, Rogier Braakman, Maureen Veurman, Jan-Anne Elbertsen, Robert Tom, Jeroen Coesmans #sbit #hospitality #cybersecurity

'65% of guests say digital signage enhances their stay.' Therefore, it has the potential to make a major impact. From warm welcomes to successful upselling. Need some inspiration? Discover 6 hotel digital signage ideas below 👇 #sbit #guestexperience #digitalsignage

'Crisiscommunicatie wordt enorm onderschat.' Je bent te laat als je een plan maakt terwijl je net gehackt bent. Proactief handelen kan het verschil maken. Niet alleen voor je gasten, maar vooral voor je medewerkers. Maureen Veurman, oprichter van UP Crisiscommunicatie & Media, deelt a.s maandag haar inzichten op de Hotel Security Summit. Conclusie: Er zijn 2 soorten hotels... "Those that have been hacked and those that will be hacked." – Robert S. Mueller - executive director FBI. Veiligheid is een must. Wees voorbereid. #sbit #hospitality #cybersecurity