Luxury travel is booming in the Asia-Pacific region. But how can you stand out from the competition and attract affluent travelers specifically to your hotel? 🌴 Together with Saahil Karkera, VP of Customer Success at Oaky, and Marjorie Tann, Customer Success Manager, we will dive deeper into how getting a creative edge can help you thrive in the competitive market. 🗓️ 28 August ⏰ 11 AM CET What you will discover: ✅ How the luxury travel segment has evolved in recent years, and what new trends are emerging ✅ How creative offerings can help you stand out in the competitive APAC luxury travel market ✅ Why personalized and authentic local experiences are important for attracting high-net-worth travelers ✅ How a Revenue Manager can effectively present and convince a General Manager to experiment with creative upselling solutions. ✅ Real-world examples of successful room upgrade offerings and F&B deals. #oaky #hotelupsell #hotelrevenue #guestexperience #apac #apachotels #hospitality
Oaky
Informatietechnologie en services
Amsterdam, North Holland 16.370 volgers
Automated Personalised Upselling for Hotels
Over ons
Let Oaky work for you - become a leader in upselling Oaky is a hyper-personalised and automated upselling engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience. Save time Oaky connects to your PMS and automatically sends personalised offers to your arriving guests. Increase revenue Sell more room upgrades, resell available rooms and drive more ancillary revenue. Happier guests Let your guests design their entire stay: from the airport transfer and upgrading their room to adding breakfast and buying museum tickets. ROI 13.8 | E-mail open rate 83% | Upgrade / deal conversion 13% | Click rate 49%
- Website
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https://www.oaky.com
Externe link voor Oaky
- Branche
- Informatietechnologie en services
- Bedrijfsgrootte
- 11 - 50 medewerkers
- Hoofdkantoor
- Amsterdam, North Holland
- Type
- Naamloze vennootschap
- Opgericht
- 2013
- Specialismen
- Revenue Generator, Information technology, Hospitality industry, Real-Time Feedback, Upselling en Incremental Revenue
Producten
Oaky
Hotelbeheersoftware
Oaky is a hyper-personalised and automated upsell engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience. Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest communication. Oaky is trusted by innovative hotels, groups and chains across the globe, including the likes of Amaris Hospitality, Onyx Hospitality & Radisson Hotel Group.
Locaties
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Primair
Nieuwezijds Voorburgwal 162
Amsterdam, North Holland 1012 SJ, NL
Medewerkers van Oaky
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Willem Guensberg
Leveraging digital technology to help ambitious impact entrepreneurs thrive.
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Saahil Karkera
Founder - CS Connect | Customer Success from Seed Stage to Scale | Coach to future CS leaders | VP Customer Success @Oaky
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Mohamed Elfetyani
GTM & Data | Upselling | Business Development | Travel & Hospitality | Ex-Booking.com
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David Zwagemaker
I invest in early-stage software companies in NW-Europe 📈 Partner at Peak
Updates
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How can getting a creative edge help you stand out in a sea of other hotels? 🤩 🎧 Tune in in 30 minutes to discover how creativity and a focus on authenticity can help you cut through the noise and attract luxury travelers: https://hubs.li/Q02Mvm3V0 Oaky's Marjorie Tann, Customer Success Manager at Oaky, and Saahil Karkera, VP of Customer Success, can't wait to share valuable insights with you in our latest episode of LowKey by Oaky.
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Anantara The Palm Dubai Resort and Anantara World Islands are setting the bar high for luxury in Dubai. To further enhance their guest experiences and drive revenue, they turned to Oaky to personalize their upselling efforts. Oaky has become an indispensable solution for presenting and upselling tailored deals to Anantara’s guests, leading to significant revenue gains 📈 But that’s not all. Oaky has also played a crucial role in bringing the hotel departments together to collaborate on upselling, boosting teamwork and improving team morale 🙌 Find out more here: https://lnkd.in/ehV3GnTZ
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Oaky is heading to Seoul! 🇰🇷 In just one week, meet Oaky's Clément Dénarié and Marjorie Tann at the Hotel Revenue Strategy Seminar. Together with Duetto, Oracle Hospitality, DOWHAT, and STR, we're excited to connect with hoteliers and hospitality professionals and share practical insights to help you thrive in the South Korean market 🚀 Get in touch with Clément Dénarié and Marjorie Tann directly to meet at the event. 🗓️ Thursday, August 29 ⏰ 1:00 pm - 5:00 pm KST 📍Lotte Hotel Seoul, South Korea We can't wait to see you there! #oaky #duetto #hotelindustry #hotelrevenue #hoteltech #hotelupselling #hotelupsell #hotelrevenuemanagement
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Calling all hoteliers in APAC! 🌏 In our upcoming LowKey podcast episode, we’ll explore how harnessing creativity and offering authentic experiences can help your hotel stand out and attract affluent travelers. Sign up to watch the episode live: https://hubs.li/Q02M0dM90 🗓️ 28 August ⏰ 11 AM CET Join Marjorie Tann, Customer Success Manager at Oaky, and Saahil Karkera, VP of Customer Success, as they provide insights into: ✅ How the luxury travel segment has evolved in recent years, and what new trends are emerging ✅ How creative offerings can help you stand out in the competitive APAC luxury travel market ✅ How a Revenue Manager can effectively present and convince a General Manager to experiment with creative upselling solutions. #oaky #hotelupsell #hotelsoftware #hotelrevenue #hospitalityapac #apachotels
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🧡 Tapping into your guests' needs and preferences can work wonders for your revenue strategy. By understanding what makes your guests tick, you can not only provide the right amenities but also tailor your upsell offers, making their stay more enjoyable while boosting your TRevPAR ⭐ Learn how to cater to the unique needs of leisure travelers, business guests, millennials, Gen Z, and beyond: https://lnkd.in/eqcghMVu #oaky #hotelupsell #hotelsegmentation #typesofhotelguests #hotelguests #guestpersonas #guestexperience
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What is the recipe for a successful overbooking strategy according to Clément Deplanche, Director of Revenue Strategy at Accor? 📊 First, you need to dive into data! Understand whether you're overbooking too much or missing out on maximum occupancy. 🤝 Next, foster collaboration between your revenue and operations teams. Ensure you understand the pain points of your operations team and the possible risks connected with overbooking. 🎯 Lastly, establish a solid plan for handling overbookings. This includes being proactive in anticipating overbookings, knowing how to communicate with guests and managing the situation smoothly if you have to walk a guest. Explore more practical tips in this episode of the LowKey podcast: https://lnkd.in/ejD_bf6S #oaky #oakyupsell #hotelupsell #hoteloverbooking #overbooking #hotelrevenue #hotelrevenuemanagement
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We are excited to welcome Pestana Tróia - Eco Resort & Residences to the Oaky family and thrilled to see our partnership with Pestana Hotel Group growing! 🧡 Joana Cortiçadas, Carolina Carneiro, Paulo Fernandez Dias, and the entire team of Pestana Tróia, thank you for your trust in Oaky. We look forward to embarking on this journey together and elevating the guest experience at your property through personalized upselling! ✨ Pestana Tróia - Eco Resort & Residences is nestled in the perfect setting surrounded by nature and offers 360 uniquely styled villas and three exclusive access points to the beaches. Guests can enjoy a range of amenities – from indoor and outdoor pools and tennis courts to saunas and gyms, and more. Committed to sustainability, the resort operates with utmost respect for the region's fauna and flora, creating perfect harmony between the buildings and their natural surroundings 🌿 Explore more here: https://hubs.li/Q02KXQdZ0 #oaky #pestanagroup #pestanatroia #hotelupsellsoftware #upsell #upselling #hoteltech #hoteltechnology #hotelupsell
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“Legendary” is how Michel Guerreiro, the dedicated account manager for The Savoy at Oaky, describes The Savoy 🧡 🎉 The entire Oaky team is thrilled to congratulate The Savoy on its 135th anniversary. Here’s to many more years of creating unforgettable experiences and welcoming happy guests with your signature high-class hospitality 👑 Cheers to the incredible Savoy team!
Today we are celebrating 135 years of the Savoy! 🎉 On this day in 1889 we opened our doors and we are celebrating a past full of incredible Savoy moments. We caught up with some of the staff that make The Savoy what it is today. Here’s to the next 135 years and the stories yet to be written 🖋️ #thesavoy #thesavoylondon #luxurylondon
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Meeting guest expectations isn’t enough for a memorable experience. So, what makes a great guest experience, and how does it differ from customer service? 🤔 Discover the answers in our latest article: https://hubs.li/Q02KxxG50. Here’s what you’ll find: 📈 Why guest experience management (GEM) is crucial for hotel success 🔎 The current guest experience trends, from immersive stays and personalization to experiential dining 🎯 Practical how-tos to help you integrate these trends into your operations. #oaky #hoteltech #guestexperience #guestexperiencemanagement #hoteltrends #hotelupsell #hotelupselling
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