Oaky

❌ Tracking down information on your front desk and operations teams’ commissions and points shouldn’t feel like a scavenger hunt... ✅ Now, you can ditch spreadsheets, whiteboards, or any other external tools you use to track your team’s performance thanks to the latest enhancement to Oaky’s Front Desk Upsell solution. Whether an upsell happens via Oaky or “in the wild,” you can easily deduct and add points and commissions earned by your team using Oaky as a central hub and take advantage of: 🔸 Simplified management and full control: As a front desk manager, gain full control over your teams’ balances and ensure meticulous tracking of the points and commissions. Adding 100 points for hitting monthly targets or deducting 200 points for gift card rewards is a breeze and error-free. 🔸 Reduced friction and inefficiency: Without a unified hub, tracking your agents’ performance is a real hassle. Now, by consolidating everything under one roof, you can ensure every point and commission is accounted for, even if an upsell occurs outside the platform. 🔸 Boosted team satisfaction: Use Oaky as your single source of truth. Get a simple overview of your agents’ results to reward them fairly, boosting satisfaction and motivation to upsell even more. Not harnessing the power of Oaky’s Front Desk Upselling yet? Discover the solution here: https://hubs.li/Q02RZS130 #oaky #hotelupsell #hoteltech #hotelupsellsoftware #hotelfrontdesk #frontdeskupselling #hotelincentiveprogram #frontdesk #frontdeskupselling

🚀 Are you on the right track with your hotel budget? According to Gaby Maaswinkel-vd Bosch, Regional Director of Revenue Optimization for Central Europe & Prize by Radisson at Radisson Hotel Group, the budget season kicks off in June at Radisson Hotels. As September approaches, it’s essential for hotel management teams to evaluate their budgeting progress. Here’s a roadmap shared by Gaby to help you identify whether you’re on the right track: 1️⃣ Start early: It’s essential to begin early to give yourself ample time to revisit and adjust your targets, ensuring your financial goals align with market conditions. 2️⃣ Focus on alignment: September serves as a pivotal month at Radisson Hotels where general managers, revenue managers, and financial controllers work together to ensure that costs are fully aligned with expected revenues. This alignment is crucial for presenting a comprehensive budget to regional directors. 3️⃣ Collaborative review: In these presentations, teams analyze financial performance across all hotels. It's an opportunity to assess strengths, uncover new opportunities, and identify potential risks. Through collaboration, you can gauge which properties are positioned for success and which may require adjustments. By following these steps, you can ensure your budget plan is robust and set up for success for the upcoming year. Watch the full episode of LowKey by Oaky about hotel budget here: https://lnkd.in/eDd8MUG6 #oaky #radisonhotelgroup #hotelbudget #hotelrevenue #hotelrevenuemanagement #hotelprofit #hoteltech

Creating distinct room types is a cornerstone of any effective revenue strategy. It’s more than just listing options—it’s about building a tiered pricing structure that highlights value, maximizes upsell potential, and enhances the guest experience 🧡 Explore the art of optimizing your room types with Gail Peters, Head of Revenue at The QHotels Collection, an expert in crafting and refining room categories. Her practical insights will help you build a robust strategy to boost ADR, TRevPAR, and overall guest satisfaction 👇 #oaky #theqhotels #hotelupsell #hotelrevenue #hotelupselling #hoteltech #roomupgrades

Managing your room rates is just one piece of the revenue puzzle 🧩 Think about how many guests might miss out on room upgrades, in-room dining, or romantic packages simply because they’re not aware that your hotel can provide these options. With automated upselling, it becomes easy to increase guest spending from every stay, making a real difference to your bottom line 🚀 Thank you, Thibault Catala, for highlighting this important point in your post!

According to the report from Luxury Group by Marriott International, the Asia Pacific region continues to be the growth engine for luxury travel. ❓But how do you attract these affluent individuals specifically to your hotel and exceed their evolving expectations? Now, it’s all about delivering unique and authentic experiences. Your luxury guests seek immersive local adventures that highlight the rich heritage of your destination ✨🏨 Here’s how you can cater to these luxury traveler personas: 💡Embrace local flavor: Offer culturally rich experiences like guided bike tours or local culinary delights to give guests a genuine taste of the area. 💡 Showcase your brand’s heritage: Design exclusive packages that reflect your hotel’s unique history and culture. For instance, a “Treat Me Like a Raja” package with royal-inspired luxuries can enchant your guests. 💡 Get creative with deals: Adapt successful ideas from other markets and customize them for your location. Combine various luxury experiences into one memorable package. Ready to innovate and capture the interest of high-end travelers? Dive into our latest LowKey podcast episode with Marjorie Tann, Customer Success Manager, and Saahil Karkera, VP of Customer Success at Oaky, for insights and inspiration: https://hubs.li/Q02QTKdw0 #oaky #hotelupsell #hoteltech #apachotels #asiapacificmarket #hotelindustry #luxurytravel

Oaky is excited to be part of L’Apéro des Hôteliers, Mews' French roadshow! Alongside our partners from Mews and Duetto, Oaky's Clément Dénarié and Thomas Gorée can't wait to meet you in Chamonix for insightful conversations. 🗓️ October 2, 18:00 - 21:00 CEST 📍La Folie Douce Hotels Chamonix, France 🇫🇷 Whether you're keen on engaging in panel discussions with local hoteliers or exploring the latest advances in hotel tech, this is the event you don’t want to miss! Save your spot: https://hubs.li/Q02QTz4L0 #oaky #mews #duetto #hoteltech #hotelsoftware #hotelrevenue #hotelautomation

SAii Phi Phi Island Village, part of S Hotels & Resorts Public Company Limited, is a 5-star tropical paradise on the shores of Thailand with abundant upsell potential. Thom Dirkse, Director of Digital Marketing at S Hotels and Resorts, and the team turned to Oaky to tackle three key challenges they were facing: ❌ An inefficient manual upselling process ❌ Missed revenue opportunities from untapped guest services ❌ Guests unaware of personalized upgrades and exclusive experiences. Oaky became a breath of fresh air for their strategy, empowering the resort to achieve results that manual processes simply couldn’t match: ✅ Upsell revenue exceeding 800,000 THB (~€21.831)  ✅ A conversion rate of 10% ✅ An ROI of 47 Additionally, Oaky enabled the team to seamlessly present a wide range of tailored services, including their exquisite offers such as Beach Dinners under the Stars, Island Exploration Tours, Floating Breakfasts, and more 🤩 Read the full success story here: https://lnkd.in/eiNJyBJH #oaky #hotelupsell #hotelupsellrevenue #hotelrevenue #hoteltech #hotelsoftware #hotelupselling

Creating a hotel budget is a complex process that involves coordinating many different elements. To make this task easier for you, we’ve taken a closer look 🔎 at all the budget aspects you need to consider to ensure your budget plan is robust. In our upcoming episode of the LowKey podcast, our guest Gaby Maaswinkel-vd Bosch, Regional Director of Revenue Optimization for Central Europe & Prize by Radisson at Radisson Hotel Group, will walk you through the ins and outs of creating an effective hotel budget. 🗓️ September 19 ⏰ 11 AM CET What you will learn:  💡 What are the key elements to consider when preparing a budget for the upcoming year? 💡 How extensive experience in revenue management has changed Gaby’s approach to budgeting. 💡 How much time is needed to complete a budget, and how collaboration between various departments plays a vital role in its creation. 💡 How to forecast revenue and expenses to ensure the budget is accurate and realistic. 💡 And much more… Sign up now to watch the episode live 👇 Note: This podcast was recorded before the prizeotel rebranding announcement. The brand is now known as Prize by Radisson. #hotelbudget #hotelbudgeting #hotelrevenue #hotelbudget2025 #radissonhotels #oaky

Join us in just 30 minutes to explore best practices for creating a #hotelbudget. Our expert guest, Gaby Maaswinkel-vd Bosch, unpacks essential how-tos to make this process simpler and more organized in our new episode of the LowKey podcast 📝

While most hotels want to grow ancillary revenue, only a few have a concrete strategy in place. In one of our LowKey podcast episodes, Pere Estela Pujals, Global Ancillary Director at Iberostar Group, has shared valuable insights on building a successful ancillary revenue strategy. Here are a few takeaways: 🔸Non-core services like F&B and wellness can significantly increase profit for hotels. 🔸An ancillary revenue strategy ensures you don’t miss out on daily revenue opportunities. 🔸Guest-centric thinking drives both profits and staff creativity. 🔸When upselling to guests, balancing brand consistency with local customization is key to delivering a unique, locally inspired experience. ▶️ For more insights, watch the full episode here: https://hubs.li/Q02QdzqP0 #oaky #iberostar #hotelancillary #hotelancillaryrevenue #hotelancillarystrategy