Clateway Media

🌐 Introducing the October 2024 Edition of the Clateway Media Insights Magazine! This month, we bring you insights and updates from the world of technology leadership. Here's what's inside: 🔹 Future of Secure Digital Access: Highlights from our latest roundtable with industry experts. 🔹 The New Executive: Fractional CTO: Explore how businesses are leveraging fractional technology leadership to drive innovation and growth. 🔹 AI Solutions Overview: Discover emerging AI platforms and tools that can benefit your organization beyond ChatGPT. 🔹 Upcoming Events: Don’t miss our Executive Roundtables happening worldwide – network with fellow IT leaders and stay ahead of the curve. Whether you’re a CTO, CIO, or an IT executive, our magazine connects you to the trends, tools, and peer insights you need to excel in today’s fast-paced tech landscape.💡 Feel free to share this with your network and be part of our worldwide IT executive community shaping the future of technology. 🌏 #LeadershipExcellence #ClatewayMedia #TechnologyLeadership #FractionalCTO #AI #DigitalAccess #TechLeaders #TechForGood

🌐 Driving the Conversations That Shape the Future of Enterprise Innovation 🌐 Clateway Media connects visionary leaders from around the globe to tackle the most urgent digital transformation topics. Our sessions equip IT executives with the insights and strategies needed to excel in today’s competitive landscape. Some of the critical topics we discuss at our thought-leadership events: 🔒 Cybersecurity and Risk Management ☁️ Cloud Optimization and Hybrid Strategies 🤖 AI, Machine Learning, and Automation 🌍 Digital Transformation & Data-Driven Decision Making 🌱 Sustainability in IT 📊 Data Governance and Advanced Analytics 🛡️ Zero Trust Security Models Join us in driving innovation with leaders who are redefining IT strategies worldwide ➡ clateway.com 🙏 A special thanks to Santosh Pandey for sharing his valuable experience of our community.

🌐 Clateway Media: Bringing Together the Brightest Minds in Technology 🌐 🔲 At Clateway Media, we are proud to connect our global community of visionaries, thought leaders, experts, and forward-thinking technologists to explore and discuss the most pressing topics in the ever-evolving digital landscape. 🔶 Our peer-to-peer roundtables are where inspiration meets innovation 🔶 ✅ Our curated sessions are not just about sharing insights but also about connecting with your peers, exchanging cutting-edge ideas, and gaining fresh perspectives on how to take your digital ambitions to the next level. 📈 We help you: 🔹 Gain actionable insights from industry leaders 🔹 Collaborate on strategies that drive growth and innovation 🔹 Build meaningful relationships with like-minded peers 🔹 Meet innovative solution providers ⚙ Whether you're pushing the boundaries of AI, reshaping customer experiences, or driving digital transformation, our events provide the platform to elevate your thinking and take bold steps forward. ⏩ 🤝 Join us in shaping the future of technology, together. Clateway.com more information. Special thanks to Sharon Sharmini Leo CISSP, CISM, CDPSE, CEH, SANS GSNA for sharing her experience of the Clateway community. #LeadershipExcellence #ClatewayMedia #DigitalInnovation #ThoughtLeadership #PeerCollaboration #DigitalTransformation

♦The Future of Personalised Customer Journeys with Data Analytics & GenAI ♦ 🇮🇹 At our Clateway Media Italy event, marketing and technology leaders shared how Data Analytics and GenAI are revolutionising customer journeys. Special thanks to our community of experts for sharing their vision Francesca Rinni, Paola Muzzetto, Stefano Cazzella, Francesco Lanzara, Paolo Russo, Andrea Bonetti, Marco Rinaldi, Vittorio Bonori, Antonio Gargiulo, Mario Mosca, Angelantonio Ricci, Alessandro Lugli, Marco Rosati Some key outcomes and strategies: 🔮Mass Personalisation at Scale Using GenAI and customer analytics, businesses can deliver real-time, personalised experiences across every touchpoint. 👩💻 Consistent Omni-Channel Engagement Aligning multi-channel strategies ensures seamless, personalised interactions, building trust and loyalty. 📊 Data-Driven Decisions Real-time insights allow brands to anticipate needs and create more meaningful customer interactions. 🏆 Winning Strategies: ✅Scale Personalisation: Leverage GenAI to automate and customise at scale. ✅Data Accessibility: Ensure your customer data fuels personalised experiences. ✅Stay Future-Ready: Adopt AI-driven innovations to lead in customer engagement. #LeadershipExcellence #Clateway #CustomerExperience #GenAI #DataAnalytics #MarketingInnovation #DigitalTransformation #AI

Thank you Clateway Media for the great exchange today at the peer-to-peer roundtable! Our CTO, Andre Priebe, joined this roundtable alongside leading industry experts to share insights, explore strategies, and discuss challenges in creating seamless, secure #digital experiences. We're excited to keep the conversation going and apply these #innovative insights!

✴ How are you balancing security with seamless access? ✴ 🌐 In today’s digital age, frictionless customer experiences must go hand in hand with robust security to succeed. Companies must create digital journeys that not only attract but also retain and delight customers—all while keeping their data safe. Visionaries and experts in the UK and Ireland joined the Clateway Media peer-to-peer roundtable to share their insights and strategies on how to deliver a seamless and secure digital experience. Thanks to our community for sharing their knowledge Ashley Pierre, Jack Vayne, Dr Gazelleh Moradi, Pascal Huijbers, Marcin Roth, Jane Tran, Rob Otto, Liam Humphreys, Petah Green, Amardeep Ginday, Andre Priebe, Andrew Souyave, JOHNNY SHAHINUR ALAM, MIT ACE and HBS GMP Some best practices: 🔄 Frictionless Onboarding: Harness the power of AI and automation to streamline the onboarding process. Personalised, secure, and intuitive onboarding can reduce dropout rates and make first-time users feel welcomed without complexity. ❇ Seamless Multi-Channel Access: Customers expect a unified experience across web, mobile, and other digital platforms. Implement identity federation and centralised identity management to give users consistent access while minimising risk. 🔐 Minimise Friction with Adaptive Authentication: Dynamically adapt security requirements based on user behaviour and risk. For example, low-risk actions might require fewer authentication steps, while higher-risk transactions trigger stronger security checks, all without disrupting the user experience. 🔮Data-Driven Personalisation: Use customer behaviour analytics to better understand how users engage with your digital services. Delivering a personalised experience, with security that adapts to the user's preferences, can greatly enhance satisfaction and loyalty. 🎯User-Centric Security Design: Collaborate with security teams from the outset of digital product design to ensure security measures feel invisible to users, without adding unnecessary steps to the customer journey. 👩💻Continuous Engagement: Build trust by offering transparent communication about security updates, data protection practices, and privacy policies. An informed customer is a loyal customer. 🤖AI-Powered Threat Detection: Use AI-driven threat detection and response to actively identify and mitigate risks before they impact your users, maintaining a frictionless, uninterrupted experience. #LeadershipExcellence #Clateway #CustomerExperience #DigitalIdentity #IAM #Innovation #DigitalTransformation #FrictionlessAccess

🎯 At Clateway Media we are always looking for new and innovative ways to connect and share knowledge. 🌐 How about short videos with the most important learnings from our IT Executive roundtables which take place all over the world? 💡Learn from experts and visionary leaders in the market and take your digital ambition to the next level. 📈 📌 Last week our community in France discussed secure digital customer experience. Here the latest insights. Let us know what you think in the comments section 🖊 Note: This presenter is an AI presenter; the content is from our participants. https://lnkd.in/ef-GvbCw #LeadershipExcellence #Clateway #Security #CustomerExperience #IDM #IAM #CTO #CTO #DigitalTransformation #Knowledge #AI #Innovation

🚀 Excited to join the Clateway Media Executive Roundtable on October 10th to discuss The Future of Personalised Customer Journeys with Data Analytics and GenAI I’ll be sharing insights on how Adobe is driving innovation through data-powered personalisation, AI, and multi-channel strategies to enhance customer experiences in real-time Looking forward to great discussions on shaping the future of marketing and customer intelligence! #GenAI #DataAnalytics #CustomerExperience #Adobe #MarketingInnovation

Il 10 ottobre parteciperò alla tavola rotonda organizzata da Clateway Media, dedicata alle innovazioni nel campo dell’intelligenza artificiale e della customer experience. Sarà un’ottima occasione per confrontarsi su temi emergenti come: 🔹 Il ruolo della Generative AI (GenAI) nelle interazioni personalizzate 🔹 Le sfide e i successi nell’adozione della GenAI per migliorare l’esperienza del cliente 🔹 Le previsioni sulle prossime ondate di innovazione nell’IA e su come le imprese possono prepararsi al meglio Sopra Steria, leader in Europa nell’erogazione di servizi di consulenza tecnologica legati all’AI e alla Generative AI, supporta quotidianamente i propri clienti nell’affrontare queste sfide, accompagnandoli nei percorsi di innovazione e trasformazione digitale. È un momento entusiasmante per il nostro settore, e sono impaziente di confrontarmi con altri esperti su queste tematiche! #AI #GenAI #Innovation #CustomerExperience #DigitalTransformation #SopraSteria #ClatewayMedia

❇ Peer-to-Peer Roundtable: Secure Digital Customer Experience ❇ 🔹 How can you ensure that access to your channels is not only secure but also enjoyable for your customers? 🔶 This pressing question will be at the forefront of our upcoming Clateway Media UK and Ireland roundtable where we will dive into the nuances of creating secure and personalised digital journeys that attract and retain customers. We’ll explore topics like: 🔒 How to build the best customer experience across all digital channels? 🛡️ With cyber-attacks on the rise, how can we protect our users without sacrificing their experience? 🔍 How to gather insights on what your customers truly want? 🔑 What does the future hold for password security? ⚙️ What core challenges in digital customer interaction need our attention? 🛠️ How to support platforms and systems for optimal customer experience? 💡 This thought leadership roundtable will gather industry experts to share learnings, successes, and failures in transforming digital customer interactions. We look forward to hearing the valuable insights and strategies from our community Ashley Pierre, Amardeep Ginday, Marcin Roth, Jack Vayne, Andre Priebe, Sylvie Pontonnier-White, Petah Green, Rob Otto, Andrew Souyave, Jane Tran, Liam Humphreys, JOHNNY SHAHINUR ALAM, MIT ACE and HBS GMP