As Xorcom’s success grew, their workload got heavier and their team got bigger. Having different office locations throughout the world is a fantastic milestone for any business, but it poses new challenges in terms of communication and workflow.
Xorcom’s management recognised these challenges. They understood that implementing a new system can be costly, time-consuming, and messy. They needed something that could integrate with the Gmail and G Suite systems that they were already using; something that could synchronize the workflow and customer communication for teams working on the same big projects, but on different sides of the world.