Growth Manager

About The Role

This role offers a unique opportunity to make a direct impact on shaping the food delivery category and the future of Uber Eats in Mexico!

As the Eater and Growth Manager, you'll play a vital role in defining and implementing strategies for eater acquisition, retention, and engagement in a specific region. You'll collaborate closely with the local Territory team and the wider Operations team to ensure alignment and flawless execution of the strategy.

This role requires a blend of analytical prowess, strategic insight, effective execution, and strong interpersonal skills to collaborate effectively within a dynamic team environment.

What You'll Do

• Strategy: Develop and lead a comprehensive roadmap of initiatives aimed at enhancing acquisition, retention, and engagement.
• Process Optimization: Scale both new and existing processes to enable the business to operate efficiently and foster growth.
• Budget Management: Efficiently manage promotional budgets to drive customer acquisition, engagement, and retention.
• Product Enhancement: Proactively identify new features that could enhance the customer experience on Uber Eats. Collaborate with central teams to prioritize and ensure the local relevance of new product rollouts.
• Stakeholder Management & Collaboration: Cultivate strong relationships with cross-functional teams, both locally and centrally (e.g., Marketing, Community Operations, Policy, Communication, Legal, etc.), to contribute to the long-term growth of the territory while fostering a global network.
  
  

What You'll Need

• Analytical Experience: Prior experience solving analytical problems is essential, with a preference for backgrounds in business consulting, investment banking, or other hyper-growth startups.
• Proficiency in English and Spanish: Strong professional proficiency in both languages is required.
• Critical Thinking and Analytical Rigor: Ability to think critically and analyze data effectively.
• Data-Driven Decision-Making: Experience making decisions based on data, exercising good judgment in ambiguous situations, and effectively communicating within diverse teams.
• Strong Excel Skills: Proficiency in Excel is a must.
• SQL or Python Knowledge (Optional): Familiarity with SQL or Python is advantageous.
• Excellent Communication Skills: Strong verbal, written, and visual communication skills are essential for effective collaboration and stakeholder management.