Technical Partner Manager, Apple TV App
Cork, County Cork, Ireland
Marketing
Apple revolutionised personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Apple’s software platforms provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple TV, iTunes, Apple Books, Apple Pay and iCloud.
The Apple TV app is all your TV. All in one app. Apple Original shows and movies from Apple TV . The premium channels you want. Thousands of movies to buy or rent. Popular streaming services and cable TV providers. It’s all on the expertly curated Apple TV app, and it’s everywhere — on your favourite Apple devices, streaming platforms, smart TVs, gaming consoles, and more. It’s the ultimate way to watch TV.
Description
We are looking for a Technical Partner Manager to join the Video Operations EMEA team, on a 12-month contract, to be responsible for managing content delivery from Video partners and monitoring assets across platforms.
This is a hands-on position within content operations for movies and TV shows. Therefore experience working with video services and content systems to ensure TV app partner content is available and displaying as expected is key.
Responsibilities include:
- Ensuring the day-to-day quality of the TV app partner content
- Working cross-functionally to track, monitor and communicate asset deliveries from internal and external partners / platforms
- Supporting relationships with OTT video providers around the world
- Ensuring the quality of video search and discovery experience across the Apple ecosystem
- Explaining, validating and supervising our partner integrations and supporting pivotal strategic initiatives
- Partnering with internal and external stakeholders to maintain relationships and provide solutions with video partners
- Developing and maintaining scalable processes for onboarding partners onto the Apple platform and creating reports and insights based on established metrics
- Proactively communicating operational status back to key stakeholders
- Identifying and seeking opportunities for continual process improvements to produce quantifiable operational efficiency gains
- Defining new internal features and processes to enhance and optimise partner performance
Minimum Qualifications
- Demonstrable substantial experience within media and video industry with a specialism in video metadata, OTT apps, content delivery, linear television and external partner management is ideal
- Passion for TV shows, movies and other video content
- Experience with media metadata and video
- Strong written and verbal skills to authoritatively communicate internally along with representing Apple to TV App partners
- Experience working with large, sophisticated XML data sets tied to video content
- Technical skills and enthusiasm for learning new technologies
- Strong public speaking and presentation skills
- Ability to translate complex concepts into simple and easy to understand terms for non-technical audiences
- Grace under pressure, with proven experience working on complex, international, large-scale, time-critical projects
Key Qualifications
Preferred Qualifications
- Flexible and versatile in nature, able to take on challenges while maintaining a sense of humour
- Results-oriented, upbeat and focused with a strong passion to learn and succeed
- English fluency is required, additional languages ideal