VLBPO is a distinguished provider of innovative business process outsourcing and comprehensive customer engagement solutions, meticulously designed to empower businesses in the acquisition, engagement, and retention of their invaluable customer base.
With our strategically positioned onsite and Work-from-home operations spanning Jamaica, Latin America, and The Philippines, we are equipped to furnish customized, omnichannel solutions catering to a diverse array of sectors. Our service portfolio encompasses Customer Care, SaaS, E-commerce, Technical Support, Sales Support, Legal/Law, membership services, and an array of other specialized domains.
At the heart of our organization lies a steadfast commitment to our mission, one that has remained unwavering throughout our journey. We are dedicated to forging meaningful connections between esteemed brands and their cherished customers by delivering extraordinary customer experience solutions aimed at cultivating unparalleled levels of satisfaction and loyalty.
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Industry
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Outsourcing and Offshoring Consulting
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Company size
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201-500 employees
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Headquarters
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Kingston, Kingston
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Type
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Privately Held
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Founded
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2019
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Specialties
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Sales, Marketing, Outsourcing, Technology Consulting, Email and Chat Support, Customer Experience, Contact Centers, Teleservices, Account Management, Back Office Solutions, Customer Experience Management, Digital Marketing, Customer Acquisition, Financial Services, Customer Satisfaction, and Business Process Outsourcing
