I just tried it on the Switch version and at first it wouldn't work at all, but after setting the game language to English it seemed to work, until I got to the fmv where Quistis is introduced, which crashed the game.
Is there a way to fix this?
I tried some things to reproduce this, but couldn't. Do you have the game updated to 1.0.1_5?
The only other thing I can think of is to use a save file to get past the crash and hopefully continue with the game. I uploaded one here: https://mega.nz/file/8ToAnRSC#2cHXhNpu9OkPQefr1qD5idKGClUJ_flY8gJF6EJOR-Y You'll have to use JKSV or another save manager (use at your own risk etc.) to make use of the save, though.