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Ok, so: I know for a fact I downloaded this game when it was free, because I still have the files on my computer, but the game doesn't work, and I can't redownload it since it's not in my library. Is there something I can do to fix that? 

(P.S.: In case it makes a difference, I will no longer have access to this specific laptop as of wednesday, as it is a school computer and I am dropping out.)

Thanks.

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Hi! That's unfortunate - could you give me any more info on what's not working about it, or will it just not boot up at all? (Could it be an incomplete download?)

Failing that, I could give you a game key to add it to your library (while it was intentional that people would only be able to play for free during that period, I do feel bad that you did have it downloaded but not-functional during that time!)

Hey, sorry for the slow reply. As far as I remember, it seemed like some files just didn't download properly, but it's more likely that I just didn't start it up until after the free period. I really appreciate the offer but that's on me so you really don't have to.

Thanks.