So this happened on the first customer once, first I put the coffee down and the time slowed. Then I put down the grits which paused the timer completely. I waited a few minutes just to make sure. The timer stayed in place, the bun didn't eat it or leave, and no new customers came in. The bunny made a sound effect really often during this pause, though that might just be me noticing it for the first time.
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Thank you very much. I never ran into this. There is currently a bug where, during the tutorial, the customers fight over the same chair and one breaks it. It might actually be related to this, because at the start of a new game, the dining surface is supposed to reset its state. I'll see what I can to reproduce this issue, thank you!
Edit: Thinking more about this, if you can tell me how long you played the tutorial and what you did in it, that would be super helpful. If you open the game and this immediately happened right after you started the game, then the problem would be something else entirely. Can you ballpark guess as to how many customers you served? just being able to remember none, one, several, or a dozen would help. And, did you practice with one food or more than one foods during the tutorial? Thanks- and I'm sorry the game didn't work so well right out of the box.