If someone could help me---- I downloaded the game and its a file on my macbook (pro) downloads---and i dont know how to play it...i really want to play it--help
Hi! I believe the recommended way to play mac games by itch.io is to use their app (https://itch.io/app) and download/run games using it.
If you can't/don't want to use the app, here are instructions from a fellow developer for running their game on mac, that should apply to Snow White Ashes too:
If you still have issues, then the game is also playable on web/in your browser.
Thank you so much for the interest, and I'm really sorry for the inconvenience! ;-;