Articles by Swetha
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Activity
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Your 30-lakh car can stay parked. What they really want is their 40-year-old mom or dad by their side. We all want to give our kids the best…
Your 30-lakh car can stay parked. What they really want is their 40-year-old mom or dad by their side. We all want to give our kids the best…
Liked by Swetha Ragavendra
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Being busy and always stressed seems smart in business. It means you're working hard. But high stress also means you'll likely have a breakdown and…
Being busy and always stressed seems smart in business. It means you're working hard. But high stress also means you'll likely have a breakdown and…
Liked by Swetha Ragavendra
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Friendly advice for hiring managers: If a candidate mentions they left their previous job because of a 'toxic culture,' it's worth digging a little…
Friendly advice for hiring managers: If a candidate mentions they left their previous job because of a 'toxic culture,' it's worth digging a little…
Liked by Swetha Ragavendra
Licenses & Certifications
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Introduction to Generative AI
Google Cloud Skills Boost for Partners
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TCS Growth and Transformation leadership E0
Tata Consultancy Services
IssuedCredential ID 134104659 -
Stories Every Leader Should Tell
LinkedIn Learning
Issued -
AWS Certified Solutions Architect - Associate
Amazon Web Services
Issued ExpiresCredential ID 3TGW0GW2JEBQQ258 -
HDI - Support Center Manager, Prince2 Foundation , Six Sigma Black belt, ITIL foundation & ITIL Intermediate - Service Operations Certified
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Publications
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Adopting an Omni-channel Approach to IT Servicing for Superior End-user Experience
TCS.com
In order to empower users in a complex, multi-device environment, organizations are looking for ways to create a 'self-service' workplace that extends flexible IT support options.
This paper discusses the different channels that exist in an IT environment, associated adoption challenges, and the need to take an Omni-channel approach to IT servicing.
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Absolutely amazing to have Nicola Dorling, Group CIO Downer and Kylie O'Connor, CEO Investment Management, Stockland at the 2024 TCS Sydney Marathon…
Absolutely amazing to have Nicola Dorling, Group CIO Downer and Kylie O'Connor, CEO Investment Management, Stockland at the 2024 TCS Sydney Marathon…
Liked by Swetha Ragavendra
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After nearly 7-8 years of not traveling by train, I recently took the Vande Bharat Express from Surat to Mumbai. I must say, it was a refreshing…
After nearly 7-8 years of not traveling by train, I recently took the Vande Bharat Express from Surat to Mumbai. I must say, it was a refreshing…
Liked by Swetha Ragavendra
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