Community is at the core of indē wild’s focus and success!
Yes, we know. Every brand calls themselves ‘community-led’. And if there was another word we could use, we would. But 'community-led' is who we are.
Over the past decade, Diipa Khosla built a global audience through her hair, beauty, lifestyle, and women empowerment content, amassing a community of 2.1M.
As a socially native and founder-led brand, social media is our core strength. Unlike many DTC brands, we focus on content over performance marketing. Our content, and our community’s, drives our growth. We have built our distinct avenues:
👉 Inde Wild: In two years, our Instagram grew to 96.5k followers, reaching 6.2M accounts in the past 30 days. Our TikTok has over 270k followers and 6M likes, thanks to engaging content like our Dewy Lip Treatment video with 11.4M views.
👉 Community-Generated Content: From reviews explaining the traditional Indian practices to unboxing, and from step-by-step to nostalgic content with kids and their grandmothers, husbands and wives, husbands and husbands, and proud dog owners with their pet – you name it and we have content of them doing “the Sunday Champi”. Similarly we have been overloaded by a copious amount of beautiful reviews since our Dewy Lip Treatment (bio-mimicking the healing properties of Ghee) went viral and our Bakuchiol serum saw a huge spike after fear-mongering around retinol made customers look for a natural alternative (which Ayurveda offers with this highly studied ingredient)
👉 Products and Feedback: Everything from our products to our branding is shaped by our community. We’ve held over 45 focus groups in the US, UK, and India, where Diipa listens to the community’s needs and feedback. They are the reasons we have the products that we have and why we have till date have not launched a moisturiser or cleanser (two products that are technically easy and often used to launch beauty brands for that reason). We haven’t yet because our community told us: “I have a good moisturiser, I have a good cleanser, but what I don’t have is a top of the line 15% Vitamine C morning serum with the best form of Vit C (and not some 1% marketing claim). One that does it all and is stacked with Niacinamide, Hyaluronic Acid, Turmeric, Ashwagandha and all the ingredients a dermatologist would recommend all in their optimal percentage.
And this week, we re-launched our new AM Sunrise Glow Serum in India (after US and the UK last month), and the response has been incredible. Again this reformulation was the result of our community’s feedback on the first AM serum and the product of a strong connection and collaboration between our community and us as a brand.
What does community mean to you? Share your thoughts below!
#indewild #CommunityBuilding #Growth #Business