Ashish Singhal

Ashish Singhal

Noida, Uttar Pradesh, India
2K followers 500 connections

About

With a dynamic career spanning over 16 years, I have honed my skills in the marketing…

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Experience

Education

Licenses & Certifications

Courses

  • BRAND INSIGHT COURSE

    SADHGURU ACADEMY ( ISHA )

Projects

  • Enhancing Customer Loyalty: Upgrading the Loyalty Program

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    In an era marked by fierce competition and evolving consumer preferences, businesses are increasingly realizing the importance of customer loyalty as a cornerstone of sustainable growth

    Key Considerations in Upgrading Loyalty Programs:

    Customer Insights and Feedback:
    Conduct comprehensive research to understand customer preferences, pain points, and expectations.
    Gather feedback through surveys, focus groups, and data analytics to identify areas for improvement.
    Utilize…

    In an era marked by fierce competition and evolving consumer preferences, businesses are increasingly realizing the importance of customer loyalty as a cornerstone of sustainable growth

    Key Considerations in Upgrading Loyalty Programs:

    Customer Insights and Feedback:
    Conduct comprehensive research to understand customer preferences, pain points, and expectations.
    Gather feedback through surveys, focus groups, and data analytics to identify areas for improvement.
    Utilize customer insights to tailor the upgraded loyalty program to specific demographics and segments, enhancing relevance and effectiveness.
    Technological Integration:
    Leverage advanced technologies such as artificial intelligence, machine learning, and data analytics to enhance the functionality and personalization of the loyalty program.
    Implement mobile applications, web platforms, and integrated CRM systems to provide seamless user experiences and real-time engagement opportunities.
    Enable omni-channel integration to ensure consistency across online and offline touchpoints, facilitating accessibility and convenience for customers.
    Value Proposition Enhancement:
    Rethink the value proposition of the loyalty program to offer more than just discounts or rewards points.
    Introduce experiential rewards, exclusive privileges, and personalized offerings to create emotional connections and foster deeper engagement.
    Partner with complementary brands or service providers to expand the range of benefits and enhance perceived value for members.
    Gamification and Interactive Elements:
    Integrate gamification elements such as challenges, badges, and leaderboards to make the loyalty program more interactive and entertaining.
    Encourage participation and engagement through interactive quizzes, polls, and social sharing features, promoting a sense of fun and community among members.
    Reward various forms of engagement beyond transactions, such as social media interactions, referrals, and user-generated.

  • Lead Generation Product via Digital Marketing

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    Control on Cost per lead

  • Loyalty Program

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    Give value to our customers

Honors & Awards

  • RETAIL GURU

    ZONAL HEAD - FUTURE GROUP

    BEST ANALYSIS & WORK OVER P&L

Languages

  • English

    Full professional proficiency

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