PTW

Delivering #PlayerSupport on a global scale is now more accessible than ever with the right tools. 𝗥𝗘𝗔𝗖𝗧, our business process automation solution, empowers game support teams by handling repetitive tasks through a suite of technologies including intelligent workflows and chatbots—allowing agents to focus on more complex, creative tasks. Other key benefits include: 🌍 24/7 coverage ⏱️ Faster response times 😊 Higher player satisfaction We sat down with our Senior Director of Player Support, Neil Alex Long, to discuss what REACT brings to the table, how it works, and the results it has achieved for our partners since launch: 👉 https://bit.ly/3C9yOdR #REACT #PTWPlayerSupport #AI #Automation

Our Recruiter at PTW and Ghostpunch Games, Christina-Marie Drake, will be speaking this Friday at #MDEV: The Midwest Game Industry Conference! 🎮 Christina is a highly experienced recruiter with many years in the games industry and beyond. She'll be sharing her wisdom about how to progress a career in #GameDev along with Shawn Guiney (Lead Recruiter, Zenimax) and Willem Delventhal (Founder, Indie Game Academy). For those looking to break into the industry, this will be an invaluable session with tips for mastering interviews, building standout resumes, effective networking strategies and more. If you'll be at MDEV in Madison, Wisconsin, this week, be sure to get in touch! Find out more about the event here: 👉 https://bit.ly/4fcjdcj #MDEV2024 | Wisconsin Games Alliance

Another MIGS in the books! ☑️🚀 Our #PTWMontreal and #SIDEMontreal teams had a blast this past week at MIGS, the longest-running B2B conference in the Canadian game industry. It was great to catch up with local and international game studios, exchanging about exciting projects and opportunities on the horizon for 2025. Not to mention the fun we had getting into the festive spirit for Halloween! 🎃 Thanks to all who stopped by our booth and took the time to chat with us. Until next year! #MIGS24 | PTW Montréal | SIDE Global | 1518 Studios, Inc. | Ghostpunch Games

🚨 Exciting news 🚨: our 1518 Studios website just got a refresh! 🔥 Hop right in and take a look at our latest projects, our game art portfolios, and our growing team. As part of the PTW family of brands, we've been thrilled to provide art services to the global game and entertainment industry for over a decade. From 2D and 3D art, to concept art, tech art, VFX, 3D modeling, animation, rigging, and more, we're here to help bring your story to the world! Check it out now, including our brand-new portfolio section: https://1518studios.com/ #GameArt #ArtPortfolio #ArtProjects #1518Studios #PTWFamily

This month in our #BehindTheScreens series, we’re thrilled to highlight Vijay Kumar, Senior Account Manager on our #PlayerSupport team based in Bangalore, India. We’ve been lucky to call Vijay one of our own for 10 years now!   Working his way up from Tier 1 Support Representative, to Team Lead, to his current role managing key client relationships and projects, Vijay has shown continuous growth and enthusiasm since day one and has been a huge asset to the team.   Swipe to get to know him better below, including some of his hobbies, what he’s loved most about working at PTW over the years, and some advice he would give to those just starting out in Player Support. 💡   #PTWPlayerSupport #PTWBangalore #MeetTheTeam #CX

Will we see you at G-STAR 🌟 in Busan, South Korea? Taking place in 2 weeks from November 14-17, G-STAR will be back for its 20th year as the largest gaming event in Korea, and our #PTWKorea team are excited to attend! We're looking forward to connecting with partners to see how we can help bring your story to the world, from Art to Player Support, QA, Localization, and beyond. Our Site Head Youngkun Park and Business Development Manager Rip Yoon will be there to represent us, so don't hesitate to get in touch to book a meeting. Find out more on our website: 👉 https://bit.ly/3AknFq5 #GSTAR2024 #Korea #GamingEvents

Time flies when you're having fun... 🎮✨ A year ago, we embarked on a journey of building a top-notch #PlayerSupport team in Manila, the Philippines. We're extremely proud of how much the team has grown so far and the results they've achieved for our partners. Here's a look back at their recent anniversary event filled with fun and games, team bonding, and recognition for stellar performances. Join us in congratulating them on the milestone! #1YearStrong #PTWManila #Growth #Throwback

Teamwork makes the dream work 🎵 Next week at #GameSoundCon, François-Xavier Dupas, our Creative Director of Music & Sound and Lead Composer at SIDE Global, will be giving a talk that explores the intricacies of collaborative composition for video game music. Attendees will gain a thorough understanding of team-based music composition, including strategies for integrating diverse talents, overcoming technical and interpersonal challenges, and maximizing creative potential through collaboration. Drawing from FX's extensive experience over the years, the session will provide value to both established and aspiring composers alike—you don't want to miss it! Get in touch and find out more about our presence at GameSoundCon here: 👉 https://bit.ly/3NBZmXS #GameSoundCon2024 #GameMusic #Composition #Teamwork

#GameSoundCon is calling! 🔊🎧 In less than 2 weeks, we'll be returning to North America’s premier #GameAudio conference in Burbank, California, from October 29th to 30th. Our SIDE Global team are excited to be present with a booth on the show floor. We're eager to connect with fellow professionals in the game audio space and share learnings from the past year across Voiceover, Localized Audio, Sound Design, Music Composition, Integration, and beyond. Chris Woolf and Christian Maestas will be representing us from our #SIDELA team, in addition to François-Xavier Dupas from #SIDEMontreal, our Creative Director and Lead Composer, who will be giving a talk titled “Harmony in Numbers: Crafting Game Music as a Collaborative Team.” Get in touch and find out more on our presence below! 👉 https://bit.ly/3Ue4oxo

Today marks 1 year since #SIDEMontreal became part of the PTW family! 🎉 We sat down with our heads of Music and Sound Design, Mathieu Lavoie and François-Xavier Dupas, to get to know them better and learn about the journey that led them to PTW and SIDE Global. Read the full interview here: https://bit.ly/4dORsoF As we celebrate this milestone, we look forward to what lies ahead for the team as Mat and FX continue to push forward with our global music, sound design, and integration capabilities, collaborating on a ton of exciting projects with our partners. Cheers, team! #Anniversary #Milestone #GameAudio #Music #SoundDesign