Konnect Insights

On International Chess Day, Konnect Insights celebrated the brilliance of strategy and foresight with an exhilarating chess tournament!♟️ From rook to queen, our team showcased their skills and passion for the game. Congratulations to all the participants on their intense matches and intellectual victories!✨ #internationalchessday #chesstournament #konnectinsights

An incredible experience at IIDE - The Digital School, where we had the pleasure of meeting the talented students and sharing insights into the world of customer experience!✨ Our Founder & CEO, Sameer Narkar shared insights on the transformative power of Customer Experience (#CX) and how it's reshaping the business landscape. We were also excited to introduce Konnect Insights Academy, our initiative dedicated to providing cutting-edge knowledge and skills in CX.💯 Join us as we empower the next generation to craft exceptional customer journeys and drive the CX revolution forward. #customerexperience #cx #iide #iidesupersession #konnectinsightsacademy #konnectinsights

Join us TODAY at 3:00 pm IST | 9:30 am GMT for our webinar, "Unlock the Power of Visual Data: Streamline Your Workflow and Boost Customer Engagement." 📊 Don’t miss out on this opportunity to elevate your data skills and transform your approach to customer insights. Register NOW: https://i.ki.show/08EE4FE7 #webinar #freewebinar #dashboarddynamics #customerinsights #widgets #filters #konnectinsights #brandengagement #workflowoptimization

Welcome to our 4th podcast episode!🎙 In this episode, we dive deep into the transformative role of AI in Customer Experience Management. From predictive analytics to personalized customer interactions, discover how AI is reshaping the CX landscape and driving unparalleled engagement. Tune in now and elevate your CX game! 🎧✨ Click here to watch the full video: https://i.ki.show/3C693B08 #cxwithkonnect #4pillarsofomnichannelcxm #cx #cxpodcast #podcast #podcastseries #sociallistening #konnectinsights

The 3rd pillar of Omni-channel CXM includes CRM and Analytics to monitor and evaluate customer interactions and data throughout the entire lifecycle. This comprehensive approach involves capturing contact details, understanding preferences, tracking purchases, and managing support interactions to gain deeper insights into each customer's unique needs. Analytics plays a crucial role in this pillar by enhancing data assimilation from CRM systems. It enables brands to extract meaningful insights that empower informed decision-making, strengthen branding efforts, enhance customer loyalty, and drive revenue growth. Enroll in Konnect Insights today to delve deeper into mastering the third pillar and elevate your expertise : https://bit.ly/3SPF9jr #kia #konnectinsightsacademy #courses #customerexperiencemanagement #crmcourse #cxmcourse #freecourses #certifications #sociallistening #sociallisteningtools #konnectinsights

Join us on July 25th, 2024 at 3:00 PM IST for our webinar: "Unlock the Power of Visual Data: Streamline Your Workflow and Boost Customer Engagement."✨ Explore the advanced Konnect Insights dashboard with widgets and filters to supercharge your customer insights. 📊 Discover actionable strategies to streamline your workflow and boost engagement. Don't miss out—Register NOW: https://i.ki.show/08EE4FE7 #webinar #freewebinar #dashboarddynamics #customerinsights #widgets #filters #konnectinsights #brandengagement #workflowoptimization

Social listening helps you capture valuable insights from the ongoing online conversations. It's about understanding your audience, spotting trends, and staying ahead of the competition. By monitoring brand mentions, analyzing sentiment, and tracking competitors, you can make smarter, data-driven decisions. Ready to harness the power of social listening? Konnect Insights has got you covered. Your all-in-one solution for social listening. Book a demo TODAY: https://lnkd.in/d75ZhTxX #sociallistening #sociallisteningtools #konnectinsights

Webinar Alert!📣 Join us for our upcoming webinar on "Unlock the Power of Visual Data: Streamline Your Workflow and Boost Customer Engagement."  Discover how mastering dashboard dynamics can enhance customer insights with widgets and filters. 🗓️ Date: 25th July, 2024 ⏰ Time: 3:00 pm IST / 9:30 am GMT Don't miss this chance to learn strategies that can transform your workflow and elevate customer engagement.  Register NOW: https://i.ki.show/08EE4FE7 #webinar #freewebinar #dashboarddynamics #customerinsights #widgets #filters #konnectinsights #brandengagement #workflowoptimization

Hear it from Ashish S., ORM Manager - Bajaj Electricals Ltd, as he shares his journey with Konnect Insights! ✨ Ashish highlights several key points where Konnect Insights has significantly aided Bajaj Electricals Ltd in reaching and understanding their customers. Konnect Insights has been instrumental in understanding customer sentiment on social media and identifying key touchpoints and pain points. The dashboards have also been a game-changer, enabling the creation of detailed reports for both the marketing and product teams at Bajaj. He also adds that the support from the Konnect Insights team has been exceptional, with the customer success team responding swiftly to emails and queries, providing comprehensive help whenever needed. #clienttestimonial #testimonial #sociallistening #konnectinsights

Amazing News!!! We are thrilled to announce that Paul Sung Woo Nam has joined Konnect Insights as the new "Vice President of Sales, Southeast Asia & Pacific" effective 1st July. Earlier Paul was the Service Cloud Lead for Enterprise Accounts at Salesforce and in his illustrious experience spanning 14 years he has held pivotal roles across leading tech companies. Paul brings extensive expertise in crafting go-to-market strategies and expanding market presence. Paul will be responsible for spearheading the APAC business growth. With substantial business growth in various regions, and the immense demand in the APAC region Mr. Nam is expected to play a crucial role in capitalizing on this potential in the region by leveraging his industry knowledge and experience. #annoucement #vpsales #asiapacific #growth