We are delighted to share the incredible moments from SAKSHAM 2024, our annual event celebrating the outstanding performance of our Field Service Team across India. Held in picturesque Khopoli, Maharashtra, this 9th edition of SAKSHAM was centered around the theme of ‘Inspire Customer Delight’, with over 200 participants, including Service Partners, Field Engineers, and our Contact Center & Technical Service team. Highlights included an insightful address from Ranjeet Oak, Managing Director-Kohler K&B, South Asia, who emphasized on enhancing consumer experience through our team’s superior skills and knowledge. In a virtual message, David Kohler, Chair & CEO, Kohler Co., expressed gratitude to our field technicians, acknowledging them as major pillars of customer satisfaction and true Kohler brand ambassadors. Salil Sadanandan, President-Kohler K&B, South Asia, highlighted how India’s renowned hospitality gives us a unique edge in creating delightful and world-class experiences for our customers. Bharat Bhushan, Service Head, Kohler K&B, South Asia, shared valuable insights on customer trends and strategies to exceed growing expectations. The conference concluded with a memorable gala dinner and a team pledge to excel in customer delight in the coming year. A heartfelt thank you to everyone who contributed their hard work and energy to make this event unforgettable. Together, we continue to inspire and delight, embodying the spirit of #BecomeMoreAtKohler! #KohlerIndia #KohlerKitchenAndBath #CustomerService #SAKSHAM2024 Salil Sadanandan | Pankaj K Rai | Brian Keeley | Dr. Virender Kumar Ahuja | Naveen Begwani | Sameer Bondre | Protyush B. | Ranjeet Oak | Nitin Saini | Bharat Bhushan | Anupama Garg
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