Hansa Research Group

Celebrating a Historic Milestone of R K SWAMY Limited (Formerly R K Swamy Private Limited) A significant day in the journey of R K Swamy Hansa Group as we proudly announce our company listing at BSE. It is a moment of immense pride and joy for all of us as we witnessed the culmination of our hard work and dedication. This listing not only reflects our growth trajectory but also highlights the trust and confidence that investors, partners, and stakeholders have bestowed upon us. We extend our heartfelt gratitude to everyone who has been a part of this incredible journey – our team, clients, shareholders, and well-wishers. Your support and belief in our vision have been instrumental in shaping our success story. Let's soar higher together as we write the next chapter of success for R K Swamy Hansa Group! #rkswamy #listing #bse #hansaresearch

Piyali Chatterjee (Konar), our Head for CX business, is at the E3 CX conference in Riyadh, Saudi Arabia. She explained the critical importance of understanding the #CustomerJourney as a cornerstone of designing exceptional #CustomerExperience that drives business success. #E3CXLIVE #CXExperts #RiyadhKSA #CXEvents #HansaResearch #CXtrends2024 #BusinessSuccess #CXDesign

Experiencing an extraordinary #CustomerExperience at the 4th Edition of E3 CX Conference 2024 in Riyadh, Saudi Arabia. We kicked off the first day with an overwhelming response. The enthusiasm and interest from attendees have been incredible so far. Join Praveen Nijhara , Sundeep Mathias ; and Piyali Chatterjee (Konar) , at the Hansa Research ‘Experience Area’ #E3CXLIVE #CXExperts #RiyadhKSA #CXEvents #HansaResearch #CXtrends2024

We are thrilled to welcome Piyali Chatterjee (Konar), Executive Vice President , CX at Hansa Research Group Ltd as a speaker onboard the upcoming 4th Edition E3 CX Conference 2024, scheduled on July 9-10 at Fairmont, Riyadh, Saudi Arabia. With over 19 years of diverse experience as a seasoned CX Domain expert, Piyali Chatterjee (Konar) has made significant contributions to the success of Hansa Research’s CX division. She has excelled in business development, managing key client relationships, team development, and ensuring timely delivery of commitments. Her strategic initiatives include integrating new products, revamping operations, and launching international offices. Piyali Chatterjee (Konar) is renowned for leveraging customer insights for continuous improvement, earning numerous awards and recognition both nationally and internationally. Her accolades include the Top Global CX Professional Award at CXMStars™ (2022, 2023), Mumbai's Woman Leader at World Women Leadership Congress (2023), Most Talented Quality Leader at World Quality Congress (2023), and CX Personality of the Year at Leadership Summit and Awards (2021). Piyali Chatterjee (Konar) emphasizes, “Understanding the customer journey is more than just identifying pain points and optimizing touchpoints. To deliver a seamless customer experience from initial awareness to post-purchase, it’s important to understand audience behavior, preferences, and needs. Focusing on both emotional and functional components allows us to design delightful moments that elevate the experience beyond mere transactions. Customer journey mapping also aligns teams around a shared understanding of the journey and guides strategic investments.” We cannot be more excited to have her on stage at the #E3CXLIVE this July! To view the full speakers’ list, visit https://lnkd.in/djY5TRX5 #E3CXLIVE #SaudiVision2030 #RiyadhKSA #CustomerExperience #CXEvents

Happy to share the news that our CX Head Piyali Chatterjee (Konar) will be part of the esteemed jury for the Customer Happiness Awards 2024. The nominations for the awards are on till 19th July, 2024. Don’t lose out on this opportunity. Nominate Today! Customer Happiness Awards | Jatin Deepchandani | Nida Umerjee

We are excited to welcome back Hansa Research Group as ‘SILVER SPONSOR’ onboard the upcoming 4th Edition E3 CX Conference 2024 taking place at Fairmont, Riyadh KSA on July 9-10, 2024. Since 1983, Hansa Research Group has been at the forefront of delivering actionable insights and analytics. Their unwavering passion and dedication have earned them the trust of clients worldwide, with over 80% returning for all their CX and market research needs. As the LARGEST Indian full-service global market research agency, Hansa Research operates from its headquarters in India with offices spanning the UAE, KSA, Singapore, USA, and Bangladesh. Hansa Research Group offers strategic advice to a wide spectrum of organizations in the Middle East and Africa region through their Dubai office. Their expertise and commitment to excellence make them an invaluable partner in understanding and enhancing customer experiences. Meet leading CX brands like Hansa Research Group at #E3CXLIVE – book your seat at www.e3cx.live today. #CXData #CXPlatform #DigitalCX #SaudiVision2030 #RiyadhKSA يسعدنا أن نرحب بعودة مجموعة Hansa Research Group كـ ”الراعي الفضي“ في النسخة الرابعة القادمة من مؤتمر E3 CX 2024 الذي سيقام في فيرمونت، الرياض المملكة العربية السعودية في 9-10 يوليو 2024. منذ عام 1983، كانت شركة Hansa Research Group في طليعة الشركات التي تقدم رؤى وتحليلات قابلة للتنفيذ. وقد أكسبها شغفها الثابت وتفانيها ثقة العملاء في جميع أنحاء العالم، حيث يعود إليها أكثر من 80% منهم لتلبية جميع احتياجاتهم من تجارب العملاء وأبحاث السوق. بصفتها أكبر وكالة أبحاث سوق عالمية هندية متكاملة الخدمات، تعمل Hansa Research Group من مقرها الرئيسي في الهند ولها مكاتب في الإمارات العربية المتحدة والمملكة العربية السعودية وسنغافورة والولايات المتحدة الأمريكية وبنغلاديش. تقدم Hansa Research Group استشارات استراتيجية لمجموعة واسعة من المؤسسات في منطقة الشرق الأوسط وأفريقيا من خلال مكتبها في دبي. خبرتها والتزامها بالتميز يجعلها شريكاً لا يقدر بثمن في فهم تجارب العملاء وتعزيزها. تعرّف على العلامات التجارية الرائدة في مجال تجارب العملاء مثل  Hansa Research Group في #E3CXLIVE - احجز مقعدك على www.e3cx.live اليوم. #CXData #CXData #CXPlatform #DigitalCX #SaudiVision2030 #الرياض_السعودية

Dream 11 is having a dream run at IPL with maximum brand recall. The fantasy sports platform emerged as the most recalled brand according to IPLomania Report 2024. They bagged the top position in 2023 as well. Read more interesting insights from our IPLomania coverage that appeared in Storyboard18 here: https://lnkd.in/dFcEdUEk

Our research study IPLomania provides an in-depth analysis of brands and categories advertised during IPL. To get more in-depth insights from our IPLomania Report, write to us at [email protected]