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Do you want to reduce food waste, improve profit margins and simplify stocktaking? See:…
Articles by Patrick
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What are the key considerations when budgeting for food costs?
With portion control (PC) - nothing goes on the plate without being part of a costed recipe for that dish - I think it is fair to say "we all know that". One thing and optimise your PC is to measure the uneaten aspect of the dish via the plate waste for that dish - what parts are not being eaten. That one change can make a substantial difference to your PC and to profitability.
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What are the key considerations when budgeting for food costs?
With menu design, a very simple idea that will require thought, imagination, and creativity. That is to implement a closed-loop menu planning system. This means that the expected left over breakfast items can be used at lunch/dinner time, and likewise for the other meal times. I have seen this simple adjustment being used in food businesses and it has reduced food waste by over 60% and increased profit margins by 16%.
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What are the most important performance indicators for evaluating service in hospitality management?
I have used NPS in a previous service business I owned. It was a very honest way of determining customer satisfaction. I based it on the two questions of: 1 - On a scale of 1-10, how likely would you be to recommend us to others? 2 - What is the reason for your answer? I would have a person who was not involved in the service, ask the question - this way it is impartial and a more honest metric is generated. As with all feedback, the value is in the response/follow up with the customer, should there be an issue. NB: ensure your person asking the question does look to prompt or influence their answer - "would it not be a 9 rather than an 8?"
Activity
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The companies expect their partnership to generate €9m in additional revenue for Ordu over the next three years Lazenby Group Steve McWilliam and…
The companies expect their partnership to generate €9m in additional revenue for Ordu over the next three years Lazenby Group Steve McWilliam and…
Liked by Patrick McDermott
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As we approach 2025, it’s clear that rising costs are the top concern for hospitality businesses, according to our recent poll, where 68% of you…
As we approach 2025, it’s clear that rising costs are the top concern for hospitality businesses, according to our recent poll, where 68% of you…
Liked by Patrick McDermott
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"Honored to speak at the Food Matters live", discussing innovative solutions for the future of food."coming to Ireland this November! Compass Group…
"Honored to speak at the Food Matters live", discussing innovative solutions for the future of food."coming to Ireland this November! Compass Group…
Liked by Patrick McDermott
Experience
Education
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Our recent Round Table event was a fantastic opportunity to exchange ideas and collaborate on ways to navigate the challenges in the education…
Our recent Round Table event was a fantastic opportunity to exchange ideas and collaborate on ways to navigate the challenges in the education…
Liked by Patrick McDermott
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