TELUS International Ireland

TELUS International Ireland

Outsourcing/Offshoring

Next-gen customer experience solutions for global & disruptive brands

About us

TELUS International Ireland is a multilingual provider of digitally-enabled customer experience and IT solutions. The company has more than 1,800 team members across Ireland, with locations in Dublin, Cork and Ballina. TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Learn more about TELUS International: https://www.telusinternational.com

Website
https://www.telusinternational.com/careers
Industry
Outsourcing/Offshoring
Company size
1,001-5,000 employees
Headquarters
Cork
Type
Privately Held
Specialties
Multilingual Customer Support 24 hours a day, 7 days a week, Multilingual Telesales to inlcude inbound and outbound call support, Multilingual Technical Support 24 hours a day, Multichannel customer solutions, IT outsourcing, Transformation solutions, and Social media solutions

Locations

  • Primary

    TELUS International Ireland

    Mahon Crescent

    Cork, T12 TD93, IE

    Get directions
  • TELUS International Ireland

    Level 3, Point Village Northwall Quay

    Dublin 1, IE

    Get directions

Employees at TELUS International Ireland

Updates

  • #WeAreHiring 📣 Are you a German speaker looking for an exciting opportunity in the Fintech industry? We have two exciting positions in our Cork office: 1️⃣Customer Support Specialist: use your communication skills and join our dynamic team to provide top-notch support to our clients. Apply here: https://lnkd.in/eUkc3GNH 2️⃣Sales Specialist: utilise your sales experience to excel in this role. Apply here: https://lnkd.in/ejJCbwSS So, why join us? 🟣€1000 welcome bonus for all new German-speaking hires. 🟣Comprehensive relocation package for candidates outside of Ireland. 🟣Don’t miss out on these great opportunities to advance your career in a thriving industry. Apply now, or share with your network! #ThePlaceToGrow

    • No alternative text description for this image
  • View organization page for TELUS International Ireland, graphic

    37,343 followers

    💚💜 TELUS Days of Giving 2024 at Fota Wildlife Park 💜💚 What a day we had Fota Wildlife Park on June 28th for our biggest #GiveWhereWeLive event of the year. Almost 100 dedicated team member volunteers transformed a disused green space, neighbouring Fota's recently opened Education Centre, into a brand new serenity garden. This area will provide park visitors with a quiet place to go and relax in, as well as being a valuable resource for school groups. Some of the tasks included; planting wildflowers and native plants, laying pathways, painting and cleaning the animal enclosures. In addition to the hard work, our team members were treated to an exclusive behind-the-scenes tour of the park, where they got the opportunity to get up close and personal to some of the magnificent animals, while learning about the ongoing conservation efforts. We couldn't have achieved any of this without our fantastic team members. Their commitment to giving back underscores the importance of supporting the communities where we live, work, and serve. Lastly, a special thank you to Anne Hamilton, Garden Designer, for her exquisite landscaping expertise, and to all of the staff at Fota for their help both in the lead-up, and on the day itself! #TELUSDaysofGiving2024

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
      5
  • View organization page for TELUS International Ireland, graphic

    37,343 followers

    Honeybee Workshop 2024! 🐝🍯 We have been fortunate to collaborate with Séadna Mac Giolla Coda from An Beach Dubh for the past three years, and recently he hosted a honeybee workshop at our Cork site. Our team members had the chance to get up close to the beehives, learning about all of the different sections, frames and bees that form the colony. It was fascinating to see how the bees work to turn nectar into honey, and some team members even had the rare opportunity to see a new bee being born! Having recently become an official conservation area, we will be continuing our biodiversity efforts as part of the All-Ireland Pollinator Plan by having our site as a bee haven 🌻

  • View organization page for TELUS International Ireland, graphic

    37,343 followers

    The team in Ballina are very proud to be celebrating 10 years of partnership with Scoil Iosa and Business in the Community Ireland. Thank you to our amazing team member volunteers for their unwavering support and dedication, without you none of this would be possible! #WeGiveWhereWeLive

    We love celebrating our amazing Business in the Community Ireland in the Education team and the stellar work they do in delivering our Education Programmes. We’re especially proud of the many longstanding partnerships they nurture and with that in mind, we are celebrating 10 years of partnership between Scoil Iosa and TELUS International Ireland in Ballina. The longevity of this partnership is impressive. Over the past decade, 120 volunteers from Telus have worked with over 150 children in the school delivering both the Time to Read and Time to Count programmes, including delivering the programme online during the pandemic. Telus also often hosts visits from the children and their families to their workplace and has also supplied the school with laptops. It is wonderful to see,10 years on, the partnership between Scoil Iosa and Telus is as fruitful as ever. Congratulations and we look forward to continuing to work with you both. Photo L-R: Leona Nestor - Scoil Iosa Coordinator, Bernadette McGoldrick -Scoil Iosa Coordinator, Michael Tunney - Scoil Iosa Principal, Fania Ellison - Regional Coordinator, BITCI, Enda Cunnane - Telus, CEO & Andrea Lazenby Simpson - Head of Education BITCI. #InclusiveEducation #TimetoRead #TimetoCount #BITCIEducation #Volunteering

    • Photo of 10 year anniversary celebration between Scoil Iosa and Telus in Ballina
  • View organization page for TELUS International Ireland, graphic

    37,343 followers

    A wonderful way to mark International Day for Women in Diplomacy! Our Connections committee were delighted to welcome Nancy Smyth, Canadian Ambassador to Ireland, for an exclusive event. Ambassador Smyth walked us through her career journey to date, valuable experiences, as well as gender stereotypes and challenges faced. Ambassador Smyth closed out the event with the following quote for our team members "Don't count yourself out". Thank you for visiting us, it was lovely having you with us! Daniela Illuminati Miriam Manning

    • No alternative text description for this image
  • View organization page for TELUS International Ireland, graphic

    37,343 followers

    Dive into an enlightening read below by Sarah-Anne Tierney, Chairperson of our Dream Green committee. Her article on World Bee Day 2024 highlights the importance of honeybees, as well as the sustainable practices we implement at TELUS International Ireland to boost biodiversity in our local communities! 🐝

Affiliated pages

Similar pages