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Long loading time when wrong OpenAI api endpoing selected #3628

Closed
3 of 4 tasks
RodriMora opened this issue Jul 4, 2024 · 0 comments
Closed
3 of 4 tasks

Long loading time when wrong OpenAI api endpoing selected #3628

RodriMora opened this issue Jul 4, 2024 · 0 comments

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@RodriMora
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RodriMora commented Jul 4, 2024

Bug Report

Description

Bug Summary:
I had incredible long loading times, making the webui unusable

Steps to Reproduce:
Set an OpenAI API endpoint to an IP that is not in the network. For example:
Current subnet 192.168.1.0
Old subnet 192.168.2.0
I had setup the connection to the openai API endpoint to the 192.168.2.0.
Then moved servers to another location with a 192.168.1.0 subnet. But didn't change the connection setting before hand.

Expected Behavior:
Website to load quickly

Actual Behavior:
Website took long time to load. No apparent error in the browser console. Only in the network tab some request had a long "blocked" status before loading

Environment

  • Open WebUI Version: 0.3.7
  • Operating System: MacOS 14.5
  • Browser (if applicable): Firefox 127.0.2, happened too on Safari and Chrome, latest versions.

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs. [no errors in the browser console]
  • I have included the Docker container logs.

Logs and Screenshots

Docker Container Logs:
I attach as file

Screenshots (if applicable):

Installation Method

docker

Additional Information

I had to edit the config.json file manually from the docker volume location:
/var/lib/docker/volumes/open-webui/_data
As it was impossible to navigate to the configuration via the web ui

error_log.txt

@open-webui open-webui locked and limited conversation to collaborators Jul 6, 2024
@tjbck tjbck converted this issue into discussion #3666 Jul 6, 2024

This issue was moved to a discussion.

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