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Bug Summary:
Try to deploy the helm chart and kubernetes manifests, both fail in offline setup.
"Cannot determine model snapshot path: Cannot find an appropriate cached snapshot folder for the specified revision on the local disk and outgoing traffic has been disabled. To enable repo look-ups and downloads online, pass 'local_files_only=False' as input."
Expected Behavior:
Work without internet connection
Actual Behavior:
Pod CrashLoopBackOff
Environment
Open WebUI Version: 0.3.4 and dev
Ollama (if applicable): 0.1.43
Operating System: Ubuntu 22.04
Reproduction Details
Confirmation:
I have read and followed all the instructions provided in the README.md.
I am on the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
Logs and Screenshots
Docker Container Logs:
$ kc get pod -A -w
NAMESPACE NAME READY STATUS RESTARTS AGE
ingress-nginx ingress-nginx-admission-create-brj9m 0/1 Completed 0 20m
ingress-nginx ingress-nginx-admission-patch-89gkx 0/1 Completed 0 20m
ingress-nginx ingress-nginx-controller-774bbd759-hq6jc 1/1 Running 0 20m
kube-system coredns-5dd5756b68-c8jwm 1/1 Running 0 20m
kube-system coredns-5dd5756b68-kgv2s 1/1 Running 0 20m
kube-system etcd-open-webui-control-plane 1/1 Running 0 20m
kube-system kindnet-7bq6d 1/1 Running 0 20m
kube-system kube-apiserver-open-webui-control-plane 1/1 Running 0 20m
kube-system kube-controller-manager-open-webui-control-plane 1/1 Running 3 (17m ago) 20m
kube-system kube-proxy-dmqxj 1/1 Running 0 20m
kube-system kube-scheduler-open-webui-control-plane 1/1 Running 2 (18m ago) 20m
local-path-storage local-path-provisioner-7577fdbbfb-5z57s 1/1 Running 0 20m
qrs-playground open-webui-75ddcf649d-7hkfw 0/1 CrashLoopBackOff 7 (4m49s ago) 19m
qrs-playground open-webui-ollama-659b5c77d9-qt7d9 1/1 Running 0 19m
qrs-playground open-webui-pipelines-58ff76867f-jnc7x 1/1 Running 0 19m
$ kc logs -n qrs-playground open-webui-d94bccd7b-9zg65 -f
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Generating WEBUI_SECRET_KEY
Loading WEBUI_SECRET_KEY from .webui_secret_key
/app
Cannot determine model snapshot path: Cannot find an appropriate cached snapshot folder for the specified revision on the local disk and outgoing traffic has been disabled. To enable repo look-ups and downloads online, pass 'local_files_only=False' as input.
Traceback (most recent call last):
File "/app/backend/apps/rag/utils.py", line 353, in get_model_path
model_repo_path = snapshot_download(**snapshot_kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn
return fn(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/_snapshot_download.py", line 220, in snapshot_download
raise LocalEntryNotFoundError(
huggingface_hub.utils._errors.LocalEntryNotFoundError: Cannot find an appropriate cached snapshot folder for the specified revision on the local disk and outgoing traffic has been disabled. To enable repo look-ups and downloads online, pass 'local_files_only=False' as input.
No sentence-transformers model found with name sentence-transformers/all-MiniLM-L6-v2. Creating a new one with MEAN pooling.
/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py:1132: FutureWarning: `resume_download` is deprecated and will be removed in version 1.0.0. Downloads always resume when possible. If you want to force a new download, use `force_download=True`.
warnings.warn(
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/urllib3/connectionpool.py", line 467, in _make_request
self._validate_conn(conn)
File "/usr/local/lib/python3.11/site-packages/urllib3/connectionpool.py", line 1099, in _validate_conn
conn.connect()
File "/usr/local/lib/python3.11/site-packages/urllib3/connection.py", line 653, in connect
sock_and_verified = _ssl_wrap_socket_and_match_hostname(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/urllib3/connection.py", line 806, in _ssl_wrap_socket_and_match_hostname
ssl_sock = ssl_wrap_socket(
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/urllib3/util/ssl_.py", line 465, in ssl_wrap_socket
ssl_sock = _ssl_wrap_socket_impl(sock, context, tls_in_tls, server_hostname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/urllib3/util/ssl_.py", line 509, in _ssl_wrap_socket_impl
return ssl_context.wrap_socket(sock, server_hostname=server_hostname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/ssl.py", line 517, in wrap_socket
return self.sslsocket_class._create(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/ssl.py", line 1104, in _create
self.do_handshake()
File "/usr/local/lib/python3.11/ssl.py", line 1382, in do_handshake
self._sslobj.do_handshake()
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1006)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/urllib3/connectionpool.py", line 793, in urlopen
response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/urllib3/connectionpool.py", line 491, in _make_request
raise new_e
urllib3.exceptions.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1006)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/requests/adapters.py", line 589, in send
resp = conn.urlopen(
^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/urllib3/connectionpool.py", line 847, in urlopen
retries = retries.increment(
^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/urllib3/util/retry.py", line 515, in increment
raise MaxRetryError(_pool, url, reason) from reason # type: ignore[arg-type]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /sentence-transformers/all-MiniLM-L6-v2/resolve/main/config.json (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1006)')))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/bin/uvicorn", line 8, in <module>
sys.exit(main())
^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1157, in __call__
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1078, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1434, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/click/core.py", line 783, in invoke
return __callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 410, in main
run(
File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 578, in run
server.run()
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 61, in run
return asyncio.run(self.serve(sockets=sockets))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/asyncio/runners.py", line 190, in run
return runner.run(main)
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run
return self._loop.run_until_complete(task)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "uvloop/loop.pyx", line 1517, in uvloop.loop.Loop.run_until_complete
File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 68, in serve
config.load()
File "/usr/local/lib/python3.11/site-packages/uvicorn/config.py", line 473, in load
self.loaded_app = import_from_string(self.app)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/uvicorn/importer.py", line 21, in import_from_string
module = importlib.import_module(module_str)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 940, in exec_module
File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
File "/app/backend/main.py", line 43, in <module>
from apps.rag.main import app as rag_app
File "/app/backend/apps/rag/main.py", line 207, in <module>
update_embedding_model(
File "/app/backend/apps/rag/main.py", line 184, in update_embedding_model
app.state.sentence_transformer_ef = sentence_transformers.SentenceTransformer(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/sentence_transformers/SentenceTransformer.py", line 205, in __init__
modules = self._load_auto_model(
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/sentence_transformers/SentenceTransformer.py", line 1197, in _load_auto_model
transformer_model = Transformer(
^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/sentence_transformers/models/Transformer.py", line 35, in __init__
config = AutoConfig.from_pretrained(model_name_or_path, **model_args, cache_dir=cache_dir)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/transformers/models/auto/configuration_auto.py", line 934, in from_pretrained
config_dict, unused_kwargs = PretrainedConfig.get_config_dict(pretrained_model_name_or_path, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/transformers/configuration_utils.py", line 632, in get_config_dict
config_dict, kwargs = cls._get_config_dict(pretrained_model_name_or_path, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/transformers/configuration_utils.py", line 689, in _get_config_dict
resolved_config_file = cached_file(
^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/transformers/utils/hub.py", line 399, in cached_file
resolved_file = hf_hub_download(
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn
return fn(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py", line 1221, in hf_hub_download
return _hf_hub_download_to_cache_dir(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py", line 1282, in _hf_hub_download_to_cache_dir
(url_to_download, etag, commit_hash, expected_size, head_call_error) = _get_metadata_or_catch_error(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py", line 1722, in _get_metadata_or_catch_error
metadata = get_hf_file_metadata(url=url, proxies=proxies, timeout=etag_timeout, headers=headers)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn
return fn(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py", line 1645, in get_hf_file_metadata
r = _request_wrapper(
^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py", line 372, in _request_wrapper
response = _request_wrapper(
^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/file_download.py", line 395, in _request_wrapper
response = get_session().request(method=method, url=url, **params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/requests/sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/requests/sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/huggingface_hub/utils/_http.py", line 66, in send
return super().send(request, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/requests/adapters.py", line 620, in send
raise SSLError(e, request=request)
requests.exceptions.SSLError: (MaxRetryError("HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /sentence-transformers/all-MiniLM-L6-v2/resolve/main/config.json (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1006)')))"), '(Request ID: 9c2a64f4-c454-4000-9302-ef1a6078ab26)')
Bug Report
Description
Bug Summary:
Try to deploy the helm chart and kubernetes manifests, both fail in offline setup.
"Cannot determine model snapshot path: Cannot find an appropriate cached snapshot folder for the specified revision on the local disk and outgoing traffic has been disabled. To enable repo look-ups and downloads online, pass 'local_files_only=False' as input."
Try to tests without success:
#918
#1419
Steps to Reproduce:
Deploy in offline mode
Expected Behavior:
Work without internet connection
Actual Behavior:
Pod CrashLoopBackOff
Environment
Open WebUI Version: 0.3.4 and dev
Ollama (if applicable): 0.1.43
Operating System: Ubuntu 22.04
Reproduction Details
Confirmation:
Logs and Screenshots
Docker Container Logs:
Installation Method
Both method here : https://docs.openwebui.com/getting-started/installation
Installed to a local kind cluster
Additional Information
The text was updated successfully, but these errors were encountered: