Bug Report

Description

Bug Summary:
Workspace Documents Upload, I installed it on 3 different environments, one local on my MacBook and two on cloud, on debian 11 & ubuntu 24.

I noticed an error while uploading documents to the workspace, there are files that won't get uploaded at all, there is no error message, however, all files will get uploaded into the locally hosted version.

I created a new cloud server, thought the issue with the install, but it did the same thing. if you upload 9 documents, only 6-7 will get uploaded, rest won't and none of the missing ones will say any error. and the rejected files are random, the same file could be uploaded on the debian and won't be uploaded on the Ubuntu, and vise versa. the common file type in both situations is PDF.

tried to upload files directly to open-webui:/app/backend/data/uploads, but none showed up on the interface.

Steps to Reproduce:
navigate to workspace, documents, then upload bunch of PDFs. only few will get uploaded.

Expected Behavior:
all files will get uploaded and show up or show an error message

Actual Behavior:
no error message, file won't get uploaded, no status page to show whether the upload is completed or not.

Environment

• Open WebUI Version: v0.3.4
• Ollama (if applicable): N/A
• Operating System: Ubuntu 24.04 LTS & Sonoma 14.5 & Debian 11
• Browser (if applicable): Safari Version 17.5 & Chrome V125

Reproduction Details

Confirmation:

• [ x] I have read and followed all the instructions provided in the README.md.
• [ x] I am on the latest version of both Open WebUI and Ollama.
• I have included the browser console logs.
• I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:
[Include relevant Docker container logs, if applicable]

Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]

Installation Method

Docker, no Ollama, OpenAI only

Additional Information

[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!