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Chat with Ollama behind a company http server not possible #3037

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mlier opened this issue Jun 11, 2024 · 0 comments
Closed

Chat with Ollama behind a company http server not possible #3037

mlier opened this issue Jun 11, 2024 · 0 comments

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@mlier
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mlier commented Jun 11, 2024

Bug Report

Description

Bug Summary:
I am in the company network trying to use OpenWebui.
The http proxy is defined and in use.
Ollama works well.
Openwebui is running. The ui is working well. In particular, I can see my model list. I can choose one model.

My problem occurs when I want to chat.
No answer is written.
There is an error Uncaught (in promise) ReferenceError: TextDecoderStream is not defined Chat.svelte:698:18

TextDecoderStream is not find.
Is there a problem with the installation of javascript librairies due to http proxy server during the installation process ?

The same Open webui (same version) on a computer without proxy server works very well.

Environment

  • Open WebUI Version: [v0.3.2]
  • Ollama (if applicable): [0.1.38]
  • Operating System: [Ubuntu 20.04]
  • Browser (if applicable): [Firefox 102.15.1esr]

Reproduction Details

Confirmation:

  • [X ] I have read and followed all the instructions provided in the README.md.
  • [ X] I am on the latest version of both Open WebUI and Ollama.
  • [ X] I have included the browser console logs.
  • [X ] I have included the backend logs.

Logs and Screenshots

Browser Console Logs:

Uncaught (in promise) ReferenceError: TextDecoderStream is not defined   Chat.svelte:698:18
    Wt Chat.svelte:698
    At Chat.svelte:497
    At Chat.svelte:441
    Nt Chat.svelte:362
    xe MessageInput.svelte:706
    St dom.js:361
    m MessageInput.svelte:987
    m MessageInput.svelte:445
    _t Component.js:44
    m Chat.svelte:1271
    m Chat.svelte:1204
    _t Component.js:44
    m Help.svelte:40
    _t Component.js:44
    m root.svelte:54
    m root.svelte:49
    m  layout.svelte:196
    p  layout.svelte:193
    at scheduler.js:119
    ut scheduler.js:79
    promise callback*lt scheduler.js:20
    ht Component.js:81
    ctx Component.js:139
    si  layout.svelte:179
    F utils.js:41
    _t Component.js:47
    ut scheduler.js:99
    promise callback*lt scheduler.js:20
    ht Component.js:81
    ctx Component.js:139
    fr  layout.svelte:120
    F utils.js:41
    _t Component.js:47
    ut scheduler.js:99
    Ot Component.js:164
    he root.svelte:23
    Pe client.js:304
    ce client.js:1131
    re client.js:242
    goto client.js:1391
    Nt start.js:24
    <anonymous> (index):79
    promise callback* (index):78
[Chat.svelte:698:18](http://mycompany.fr:8080/src/lib/components/chat/Chat.svelte)
usage 
Object { models: (1) […] }
[ layout.svelte:89:13](http://mycompany.fr:8080/src/routes/ layout.svelte)
usage 
Object { models: (1) […] }
[ layout.svelte:89:13](http://mycompany.fr:8080/src/routes/ layout.svelte)
usage 
Object { models: (1) […] }
[ layout.svelte:89:13](http://mycompany.fr:8080/src/routes/ layout.svelte)

Openwebui backend Console Logs:

INFO:     10.91.246.200:62691 - "POST /api/v1/chats/new HTTP/1.1" 200 OK
INFO:     10.91.246.200:62691 - "GET /api/v1/chats/ HTTP/1.1" 200 OK
INFO:apps.ollama.main:url: http://localhost:11434
{'model': 'mixtral:8x7b-instruct-v0.1-q5_K_M', 'messages': [{'role': 'user', 'content': 'coucou'}], 'options': {}}
INFO:     10.91.246.200:62691 - "POST /ollama/api/chat HTTP/1.1" 200 OK
Received "usage" event from 7reXE6ajIOwqyGLnAAAF: {'action': 'chat', 'model': 'mixtral:8x7b-instruct-v0.1-q5_K_M', 'chat_id': '2b70caca-94ae-4988-ab2d-797e4a667491'}
Models in use: ['mixtral:8x7b-instruct-v0.1-q5_K_M']
remove_after_timeout 7reXE6ajIOwqyGLnAAAF mixtral:8x7b-instruct-v0.1-q5_K_M
Received "usage" event from 7reXE6ajIOwqyGLnAAAF: {'action': 'chat', 'model': 'mixtral:8x7b-instruct-v0.1-q5_K_M', 'chat_id': '2b70caca-94ae-4988-ab2d-797e4a667491'}
Models in use: ['mixtral:8x7b-instruct-v0.1-q5_K_M']
remove_after_timeout 7reXE6ajIOwqyGLnAAAF mixtral:8x7b-instruct-v0.1-q5_K_M
Received "usage" event from 7reXE6ajIOwqyGLnAAAF: {'action': 'chat', 'model': 'mixtral:8x7b-instruct-v0.1-q5_K_M', 'chat_id': '2b70caca-94ae-4988-ab2d-797e4a667491'}
Models in use: ['mixtral:8x7b-instruct-v0.1-q5_K_M']
remove_after_timeout 7reXE6ajIOwqyGLnAAAF mixtral:8x7b-instruct-v0.1-q5_K_M
Received "usage" event from 7reXE6ajIOwqyGLnAAAF: {'action': 'chat', 'model': 'mixtral:8x7b-instruct-v0.1-q5_K_M', 'chat_id': '2b70caca-94ae-4988-ab2d-797e4a667491'}

indefinitely

Installation Method

pip install open-webui in a conda venv
@open-webui open-webui locked and limited conversation to collaborators Jun 11, 2024
@tjbck tjbck converted this issue into discussion #3039 Jun 11, 2024

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@mlier