Field service management (FSM) coordinates company resources employed at, or en route to, client sites, rather than on the company's premises. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment.
Examples of field service use cases are:
- In telecommunications and cable industry, technicians who install cable or run phone lines into residences or business establishments.
- In healthcare, mobile nurses who provide in-home care for elderly or disabled.
- In gas utilities, engineers who are dispatched to investigate and repair suspected leaks.
- In heavy engineering, mining, industrial and manufacturing, technicians dispatched for preventative maintenance and repair.
- In property maintenance, including landscaping, irrigation, and home and office cleaning.
- In HVAC industry, technicians have the expertise and equipment to investigate units in residential, commercial and industrial environments.
| addon | version | summary |
|---|---|---|
| fieldservice | 12.0.1.5.1 | Manage Field Service Locations, Workers and Orders |
| fieldservice_account | 12.0.2.0.2 | Track invoices linked to Field Service orders |
| fieldservice_account_analytic | 12.0.2.1.0 | Track analytic accounts on Field Service locations and orders |
| fieldservice_agreement | 12.0.1.0.0 | Manage Field Service agreements and contracts |
| fieldservice_crm | 12.0.1.0.1 | Create Field Service orders from the CRM |
| fieldservice_delivery | 12.0.1.0.0 | Select delivery methods and carriers on Field Service orders |
| fieldservice_distribution | 12.0.1.0.0 | Manage your distribution structure |
| fieldservice_geoengine | 12.0.1.0.0 | Display Field Service locations on a map with Open Street Map |
| fieldservice_google_map | 12.0.1.0.0 | This module displays map views on the order and location using Google Map View module. |
| fieldservice_isp_account | 12.0.2.0.2 | Invoice Field Service orders based on employee time or contractor costs |
| fieldservice_isp_flow | 12.0.1.1.0 | Field Service workflow for Internet Service Providers |
| fieldservice_location_builder | 12.0.1.0.0 | Adds a tool to help build out Location Hierarchies |
| fieldservice_maintenance | 12.0.1.0.0 | Integrate Field Service orders with maintenance requests |
| fieldservice_partner_multi_relation | 12.0.1.0.0 | Manage relations between contacts, companies and locations |
| fieldservice_project | 12.0.1.1.0 | Create field service orders from a project or project task |
| fieldservice_purchase | 12.0.1.0.0 | Manage FSM Purchases |
| fieldservice_recurring | 12.0.1.1.1 | Manage recurring Field Service orders |
| fieldservice_repair | 12.0.1.0.0 | Integrate Field Service orders with MRP repair orders |
| fieldservice_sale | 12.0.2.0.0 | Sell field services. |
| fieldservice_sale_recurring | 12.0.1.0.0 | Sell recurring field services. |
| fieldservice_sale_stock | 12.0.1.0.0 | Sell stockable items linked to field service orders. |
| fieldservice_skill | 12.0.1.0.0 | Manage your Field Service workers skills |
| fieldservice_stage_server_action | 12.0.1.0.0 | Execute server actions when reaching a Field Service stage |
| fieldservice_stock | 12.0.1.0.2 | Integrate the logistics operations with Field Service |
| fieldservice_stock_account | 12.0.1.0.1 | Invoice inventory items delivered with Field Service orders |
| fieldservice_stock_account_analytic | 12.0.1.0.2 | Track costs of delivered items with analytic accounting |
| fieldservice_substatus | 12.0.1.1.0 | Add sub-statuses to Field Service orders |
| fieldservice_vehicle | 12.0.1.0.0 | Manage Field Service vehicles and assign drivers |
| fieldservice_vehicle_stock | 12.0.1.0.0 | Track inventory of Field Service vehicles |
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.