1 Pull request opened by 1 person

• prevent past dates from being used when setting reopen date

  #1799 opened Jan 16, 2025

44 Issues closed by 1 person

• [Mail/Parser] Group inbox routing rules are not evaluated if the default group is used (e.g. no matching global routing rule)

  #1800 closed Jan 17, 2025

• [Maps/KATA] Maps KATA doesn't autocomplete resource `uri:` for points or maps

  #1801 closed Jan 17, 2025

• [Mail/Routing] Disabled mail routing rulesets are still evaluated

  #1804 closed Jan 17, 2025

• Date-type custom fields are not honoring the export preference for text date vs timestamp

  #1790 closed Jan 13, 2025

• [Cards/Calendars] Calendar widgets on cards

  #1613 closed Jan 13, 2025

• Worklist title changes do not propagate to existing `worker_view_model`s

  #1635 closed Jan 13, 2025

• [Draft/Sessions] More graceful warning on ticket drafts when seats kick

  #1648 closed Jan 13, 2025

• Errors when relaying are invisible

  #532 closed Jan 13, 2025

• [Mail/Failed/Dashboards] Expose failed message data to dashboards and data queries

  #880 closed Jan 13, 2025

• [Packages] Track latest tested in version in package meta

  #1156 closed Jan 13, 2025

• [Dashboard/Worklist] Copied Worklist doesn't appear on target Tab

  #1270 closed Jan 13, 2025

• DB tracking for message parsing (to check for failures)

  #1358 closed Jan 13, 2025

• Allow data query access to the failed message queue

  #1359 closed Jan 13, 2025

• Add a logout page to Cerb

  #1374 closed Jan 13, 2025

• Decouple 'expand all' and sort order, to allow read all in reverse chrono order

  #1382 closed Jan 13, 2025

• Add size and position ability to dialog boxes

  #1453 closed Jan 13, 2025

• [Interactions] Add a `script:` form element to worker/website interactions

  #1487 closed Jan 13, 2025

• Add an 'announcements' section to top-of-window

  #1696 closed Jan 13, 2025

• [Automations/Interactions] `hidden:` property on prompts

  #1475 closed Jan 13, 2025

• [Mail/UX] Remember the height of the compose/reply/comment textareas after user resize

  #1709 closed Jan 13, 2025

• [Tickets] Worker Activity Warning

  #370 closed Jan 13, 2025

• [Docs] Required params for Drafts need to be called out in the docs

  #1206 closed Jan 13, 2025

• Create schema validator

  #635 closed Jan 13, 2025

• Evals seem to be missing the Pages library

  #1698 closed Jan 13, 2025

• Automations editor doesn't know when you've been logged out

  #1685 closed Jan 13, 2025

• [Automations/Drafts/Bots] Create `ticket.reply` drafts from a bot

  #1638 closed Jan 13, 2025

• [Debug] Add automation/event/toolbar metrics to `/debug/status`

  #1612 closed Jan 13, 2025

• iPhone context menu is overridden and non-functional

  #1533 closed Jan 13, 2025

• Welcome to Cerb text still highlights bots

  #1520 closed Jan 13, 2025

• Project Boards are not responsive / don't scroll left/right

  #1557 closed Jan 13, 2025

• [Installer/Updater] Failed packages in the install/updater aren't idempotent

  #1678 closed Jan 13, 2025

• Add ability for the Message-ID to use the from domain

  #687 closed Jan 13, 2025

• [Records/Worklists] Deep search filter for `tickets:` on org worklists

  #1490 closed Jan 13, 2025

• Autoreplies should use 'send as' friendly name as well

  #1265 closed Jan 13, 2025

• [Search/Queries] Allow dash as a date filter delimiter in queries

  #884 closed Jan 13, 2025

• [Connected Accounts/UX] When connected accounts are blank, add a helper note about making service records first

  #868 closed Jan 13, 2025

• [Platform/Dependencies] Upgrade GuzzleHTTP from 6.x to 7.x

  #1681 closed Jan 13, 2025

• [Interactions/Explore] Launch explore mode from interactions (e.g. worklist toolbars)

  #1680 closed Jan 13, 2025

• Add `format:dictionaries` to `metrics.timeseries` data

  #1641 closed Jan 13, 2025

• [Profiles/Actions] Replace the 'Actions' widget on ticket profiles with an interactions toolbar

  #1515 closed Jan 13, 2025

• [Ticket Profile] Conditional logic to show / hide "profile tab"

  #1061 closed Jan 13, 2025

• [Mail/SMTP] Option to allow self-signed SSL certs in SMTP mail transports

  #1679 closed Jan 13, 2025

• [Platform] Migrate from Swiftmailer to SymfonyMailer

  #1568 closed Jan 13, 2025

• [Profiles] Verify 'Hidden Widgets' works properly

  #1797 closed Jan 10, 2025

6 Issues opened by 1 person

• [Automations/Scripting] Implement `array_product()` in automation scripting

  #1807 opened Jan 29, 2025

• [Connected Services/AT Protocol] Add 'AT Protocol' as a connected service type

  #1806 opened Jan 29, 2025

• [Packages/Widgets/Charts] Tickets per quarter

  #1805 opened Jan 18, 2025

• [Automations/Data Queries] If an `data.query:` has a placeholder syntax error there's no indication

  #1803 opened Jan 17, 2025

• [Automations/HTTP] In automations, `http.request:` needs to be able to optionally disable SSL validation

  #1802 opened Jan 17, 2025

• [Workflows/Editor] Add autocomplete to `records:automation:extension_id:`

  #1798 opened Jan 13, 2025

108 Unresolved conversations

Sometimes conversations happen on old items that aren’t yet closed. Here is a list of all the Issues and Pull Requests with unresolved conversations.

• [Portals] Modular community portals

  #93 commented on Jan 13, 2025 • 0 new comments

• [Documentation] Update Slack docs to <@mention> syntax

  #1617 commented on Jan 13, 2025 • 0 new comments

• [Docs] On record type reference pages, the term `virtual` for filter types is cryptic

  #1668 commented on Jan 13, 2025 • 0 new comments

• Add doc reference for default shortcuts

  #1465 commented on Jan 13, 2025 • 0 new comments

• [Documentation] Add an example of relaying notifications with automations

  #1653 commented on Jan 13, 2025 • 0 new comments

• [Platform] Migrate to billboard.js from abandoned C3 charting library

  #1566 commented on Jan 13, 2025 • 0 new comments

• [Records] Record edit interactive validators

  #1625 commented on Jan 13, 2025 • 0 new comments

• [Log/Workers/Groups] Log changes to group memberships in the activity log

  #246 commented on Jan 13, 2025 • 0 new comments

• Ticket card - view sticky notes

  #528 commented on Jan 13, 2025 • 0 new comments

• [Data Queries] worklist.subtotals `by:` on graph path (e.g. ticket->first message->sender->address->host)

  #1080 commented on Jan 13, 2025 • 0 new comments

• Add a way to configure the visible message/comment fields

  #1409 commented on Jan 13, 2025 • 0 new comments

• Present a final report on success/failure on bulk update

  #1416 commented on Jan 13, 2025 • 0 new comments

• [Login] OIDC support for worker logins

  #1494 commented on Jan 13, 2025 • 0 new comments

• [Automations/UX] When saving automations, warn when a used command has no policy entry

  #1525 commented on Jan 13, 2025 • 0 new comments

• Add table for storing record link metadata

  #1534 commented on Jan 13, 2025 • 0 new comments

• [Queue] Handle failed queue messages

  #1548 commented on Jan 13, 2025 • 0 new comments

• Nested custom fields

  #1539 commented on Jan 13, 2025 • 0 new comments

• Add automations to the link checker/parser & image blocker

  #1546 commented on Jan 13, 2025 • 0 new comments

• [Queue/Automations] Flag processed queue messages as success/failed from automations

  #1549 commented on Jan 13, 2025 • 0 new comments

• [Metrics] Per-metric retention periods (5m, 1h, 1d): never ... forever

  #1554 commented on Jan 13, 2025 • 0 new comments

• [Custom Fields/Validation] Increase the max length of `url` custom fields to 2048 characters

  #1563 commented on Jan 13, 2025 • 0 new comments

• [Metrics/Connected Accounts] Add a metric for authorizations using a connected account

  #1564 commented on Jan 13, 2025 • 0 new comments

• [Automations/Policy] Add a 'magic' policy generator interaction to the automation editor 'Policy' tab

  #1569 commented on Jan 13, 2025 • 0 new comments

• [Mail/Routing/Automations] In mail routing, add a 'magic' interaction for generating common routing rules

  #1570 commented on Jan 13, 2025 • 0 new comments

• [Search/Performance] Index `ticket_id` in `fulltext_message_content` for more efficient joins

  #1571 commented on Jan 13, 2025 • 0 new comments

• [Data Queries/Links] New data query type for record links

  #1574 commented on Jan 13, 2025 • 0 new comments

• [Interactions] `calendar:` prompts on worker and website interactions

  #1614 commented on Jan 13, 2025 • 0 new comments

• [Automations] Filter automation logs (severity, content, automation)

  #1616 commented on Jan 13, 2025 • 0 new comments

• [Project Boards] Filter cards within a project board column

  #1662 commented on Jan 13, 2025 • 0 new comments

• Implement deep search on Timetracking Activity records

  #1663 commented on Jan 13, 2025 • 0 new comments

• [Worklists/Automations] Allow automations to override the `(+)` action on worklist widgets

  #1676 commented on Jan 13, 2025 • 0 new comments

• [Metrics] A `record` dimension requires a record type. This could be dynamic with a sibling `extension` dimension

  #1704 commented on Jan 13, 2025 • 0 new comments

• [Metrics] In metrics data queries, roll up hourly bins for `day` period 1mo or less if a `timezone` is used

  #1706 commented on Jan 13, 2025 • 0 new comments

• [Feature Request] Add tooltips to sheet columns

  #1708 commented on Jan 13, 2025 • 0 new comments

• [Data Queries/Metrics] `metrics.timeseries` can't return `@dayofweek` or `@monthofyear` categories

  #1714 commented on Jan 13, 2025 • 0 new comments

• Add a mail.reflect action (or similar)

  #1727 commented on Jan 13, 2025 • 0 new comments

• [Toolbars/Time Tracking] Add a toolbar to override the time tracking timer

  #1753 commented on Jan 13, 2025 • 0 new comments

• [Automation/Autocomplete] Add inputs of called interaction

  #1729 commented on Jan 13, 2025 • 0 new comments

• Notification banner that new reply came in

  #1748 commented on Jan 13, 2025 • 0 new comments

• [Data Queries/Subtotals] In `worklist.subtotals` data queries, group by deep record links

  #1758 commented on Jan 13, 2025 • 0 new comments

• Date-type inputs on worker interactions should allow date & time

  #1782 commented on Jan 13, 2025 • 0 new comments

• A failed login (e.g. CSRF or session expiration) should not validate a 2FA token

  #1783 commented on Jan 13, 2025 • 0 new comments

• Worker cards - translation strings

  #762 commented on Jan 13, 2025 • 0 new comments

• Time Tracking entries appear to allow edits by workers with no permissions.

  #901 commented on Jan 13, 2025 • 0 new comments

• [Profiles/Comments] When more than one comments widget is on a profile, actions are duplicated

  #986 commented on Jan 13, 2025 • 0 new comments

• [Records/Roles/UX] When a worker lacks permission to create comment records, don't show the 'Add Sticky Note' or 'Comment' buttons

  #1019 commented on Jan 13, 2025 • 0 new comments

• Add a way for bots / API to send email without the "Re: " inserted into the Subject

  #1381 commented on Jan 13, 2025 • 0 new comments

• [Workspaces/Worklists] An invalid required query on a worklist can prevent the rest of the workspace tab from loading

  #648 commented on Jan 13, 2025 • 0 new comments

• Remove watcher links when disabling a worker

  #823 commented on Jan 13, 2025 • 0 new comments

• Empty ticket profile tab disappears

  #962 commented on Jan 13, 2025 • 0 new comments

• Quick search autocomplete adds second set of quotes

  #983 commented on Jan 13, 2025 • 0 new comments

• [Records/Roles/UX] When a worker lacks comment create permission, don't allow comments to be added in the record editor popup

  #1020 commented on Jan 13, 2025 • 0 new comments

• [Focus] When switching from Library to Build tab, focus should be on name

  #1166 commented on Jan 13, 2025 • 0 new comments

• [Cards/Sheets] Can't page card sheet widgets when more than one card with a sheet is open at once

  #1218 commented on Jan 13, 2025 • 0 new comments

• Compose inserts #cut even when that option isn't selected

  #1207 commented on Jan 13, 2025 • 0 new comments

• [Profiles/Tabs] Removing a profile tab doesn't reflect in UI until refresh

  #1370 commented on Jan 13, 2025 • 0 new comments

• Custom records should allow Bulk Update of Owner

  #1389 commented on Jan 13, 2025 • 0 new comments

• [Data Query Tester/Example] Autocomplete for advanced query uses "hours" instead of "times"

  #1377 commented on Jan 13, 2025 • 0 new comments

• Relay to Worker email should not show disabled workers

  #1402 commented on Jan 13, 2025 • 0 new comments

• Links in HTML shown in the Attachment Viewer are not clickable

  #1406 commented on Jan 13, 2025 • 0 new comments

• [Records/Watchers] `watchers:none` doesn't work on worklist widgets where `watchers:null` does (custom record)

  #1486 commented on Jan 13, 2025 • 0 new comments

• [Mail/Draft] Sticky Notes (comments) on draft dissappears when draft is sent / converted to message

  #1431 commented on Jan 13, 2025 • 0 new comments

• Permalinks to Comments on Comments is incorrect

  #1429 commented on Jan 13, 2025 • 0 new comments

• [Profile Widgets/Record Fields/Toolbar] The help icon goes nowhere

  #1508 commented on Jan 13, 2025 • 0 new comments

• View HTML button on ticket popup card doesn't affect display

  #1538 commented on Jan 13, 2025 • 0 new comments

• [Setup/Mail/Usability] Add Setup->Mail->Outgoing->Signatures

  #1587 commented on Jan 13, 2025 • 0 new comments

• Allow 'markdown' as well as 'parsedown' for formatting in drafts

  #1599 commented on Jan 13, 2025 • 0 new comments

• [Custom Records/Roles] Verify a non-authd worker can't delete custom records (no role, no admin)

  #1610 commented on Jan 13, 2025 • 0 new comments

• [Bulk Update] Allow commenting via Bulk Update

  #1602 commented on Jan 13, 2025 • 0 new comments

• Allow Roles to own Email Signatures

  #1631 commented on Jan 13, 2025 • 0 new comments

• The 'not waiting' button (on ticket worklists) doesn't work

  #1634 commented on Jan 13, 2025 • 0 new comments

• Request: display current IP on Setup -> Security -> Configure

  #1647 commented on Jan 13, 2025 • 0 new comments

• [Mail/Compose] Add a warning to compose when the mail transport is non-deliverable (null)

  #1677 commented on Jan 13, 2025 • 0 new comments

• Enabling a plugin doesn't clear the cached list of object types (for search)

  #1682 commented on Jan 13, 2025 • 0 new comments

• When demoting a sender address, remove it as a sender from any groups/buckets

  #1692 commented on Jan 13, 2025 • 0 new comments

• [Automations/KATA] Branch is ignored with unusual indentation

  #1695 commented on Jan 13, 2025 • 0 new comments

• [Automations] Can't use 4-byte emoji in automation values

  #1738 commented on Jan 13, 2025 • 0 new comments

• [Worker/Interactions] Hide the `global.menu` if all interactions are hidden

  #1756 commented on Jan 13, 2025 • 0 new comments

• [Profiles/UX] When adding a profile tab, its possible to select a different record type and break UI until refresh

  #1771 commented on Jan 13, 2025 • 0 new comments

• `member.id` is no longer a valid filter

  #1741 commented on Jan 13, 2025 • 0 new comments

• POP3 Mailboxes expect a password even if XOAUTH2 is selected

  #1774 commented on Jan 13, 2025 • 0 new comments

• Clicking on a page tab toggles its content

  #1513 commented on Jan 13, 2025 • 0 new comments

• Worklist copy needs error message when target is not worklist tab

  #1229 commented on Jan 13, 2025 • 0 new comments

• Add a created date to worker records (not just an updated date)

  #1786 commented on Jan 13, 2025 • 0 new comments

• [Metrics] Expand hourly metric retention to 32 days

  #1705 commented on Jan 13, 2025 • 0 new comments

• When deleting Orgs, clear tickets that they're set on

  #1664 commented on Jan 13, 2025 • 0 new comments

• [Automations] Block builder (node-based visual editor)

  #1615 commented on Jan 13, 2025 • 0 new comments

• [Records/Interactions] Add interactive validators to record deletion from popup editors

  #1573 commented on Jan 13, 2025 • 0 new comments

• Replies to comments should notify parent author

  #1425 commented on Jan 13, 2025 • 0 new comments

• Do Imports incrementally

  #1408 commented on Jan 13, 2025 • 0 new comments

• [Styles] The `/resource/cerberusweb.core/css/[logo,user.css]` path can be invalidly cached by CDNs in multi-tenant environments (assumes /resources is fungible)

  #1135 commented on Jan 13, 2025 • 0 new comments

• [Cards/Widgets] Calendar widget on cards

  #1070 commented on Jan 13, 2025 • 0 new comments

• [Broadcast] Broadcast with future delivery times

  #1021 commented on Jan 13, 2025 • 0 new comments

• [Devblocks/Platform] Websockets service (socket.io) for real-time messaging/notifications

  #482 commented on Jan 13, 2025 • 0 new comments

• [Contacts] Allow contacts to be deactivated and prevent them from logging in to portals

  #267 commented on Jan 13, 2025 • 0 new comments

• [Project Boards] Project board ownership

  #213 commented on Jan 13, 2025 • 0 new comments

• Feature Request: Configurable rate-limit on the Mail Queue Processor job

  #1558 commented on Jan 13, 2025 • 0 new comments

• Include threading headers in relay emails

  #1403 commented on Jan 13, 2025 • 0 new comments

• Add the ticket mask & title to the title bar of the reply popup

  #1384 commented on Jan 13, 2025 • 0 new comments

• Clear up confusing message on email image blocking

  #1342 commented on Jan 13, 2025 • 0 new comments

• Add worker default prefs to config -> security

  #1237 commented on Jan 13, 2025 • 0 new comments

• [Sessions] Workers can't clear their own sessions from profile

  #1230 commented on Jan 13, 2025 • 0 new comments

• [Records/API] Set worker preferences from the records API

  #1214 commented on Jan 13, 2025 • 0 new comments

• Log disabling / enabling workers in the Activity log

  #824 commented on Jan 13, 2025 • 0 new comments

• Workspace Worklists search will FATAL if there are worklists of plugin types that are disabled

  #1795 commented on Jan 13, 2025 • 0 new comments

• Add a tiny cookie to remember a user's dark mode preference

  #1796 commented on Jan 13, 2025 • 0 new comments

• Limit SC submissions to a single email address

  #1794 commented on Jan 13, 2025 • 0 new comments

• Resume conversation allows setting a past date

  #1791 commented on Jan 13, 2025 • 0 new comments