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import HEIF photo failure on 1.109.x immich server #11247
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I think I'm experiencing the same problem, but going back to 108 doesn't resolve the problem for me. For each upload, I see an error like this: [Nest] 8 - 07/24/2024, 6:23:53 AM ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-preview): Error: Input file has corrupt header: magickload: Magick: UnableToLoadModule '/usr/local/lib/ImageMagick-7.1.1/modules-Q16HDRI/coders/heic.la': file not found @ error/module.c/OpenModule/1293 (null)
[Nest] 8 - 07/24/2024, 6:23:53 AM ERROR [Microservices:JobService] Error: Input file has corrupt header: magickload: Magick: UnableToLoadModule '/usr/local/lib/ImageMagick-7.1.1/modules-Q16HDRI/coders/heic.la': file not found @ error/module.c/OpenModule/1293 (null)
at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19)
at MediaRepository.generateThumbnail (/usr/src/app/dist/repositories/media.repository.js:69:14)
at MediaService.generateThumbnail (/usr/src/app/dist/services/media.service.js:164:48)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async MediaService.handleGeneratePreview (/usr/src/app/dist/services/media.service.js:135:29)
at async /usr/src/app/dist/services/job.service.js:148:36
at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 8 - 07/24/2024, 6:23:53 AM ERROR [Microservices:JobService] Object:
{
"id": "e097f3c9-a6a4-48c1-9fb6-a273599be169"
} |
I met the same problem with the same config and version. |
If you guys temporarily disable hardware acceleration, does it work normally? |
Yes, it works for me by remobving the hardware acceleration. |
I'm also hit with this issue :-( |
The |
Hi. I´m facing the same problem but I´m not using HW acceleration. I´m running v1.110.0 |
@dodg3r if you can include a sample file, that would be great |
It seems that about 20 of my uploaded files are corrupt. |
I fixed my issue. My docker compose has this: Works now after removing that. |
remove vaapi in docker compose worked. |
1.111.0 with iOS 18 beta 4 and latest app. No thumbnails no image in Web (HEIC only)
|
@jakub-antos are you using any hardware acceleration? Look like they are not compatible with the newer version of HEIC |
@alextran1502 No im not using HW acceleration, pure CPU AMD Ryzen Embedded R1505G, disabled HW Accel in Transcoding, no additional options in immich-microservices:
|
@jakub-antos your docker compose file is out of date, there is no microservices anymore. I assume any photo you upload will not have thumbnail generated, not just HEIC |
@alextran1502 Thank you so much! It works perfectly, and everything is back to normal! |
Why is this closed? It still doesn't work with hardware acceleration. Shouldn't the solution be to fix the path issue? |
You're right, the issue is still present. I think changing the |
Yes, that did it!
…--Adam
On Wed, Aug 21, 2024 at 9:47 PM Mert ***@***.***> wrote:
You're right, the issue is still present. I think changing the
LD_LIBRARY_PATH env in the vaapi-wsl config to
/usr/lib/jellyfin-ffmpeg/lib:/usr/lib/wsl/lib should fix it.
—
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i got error after update from 108 -> 109 in website, rollback 108 then get back to normal.
file:
IMG_20240720_230151.zip
The OS that Immich Server is running on
Debian WSL2
Version of Immich Server
v1.109.x
Version of Immich Mobile App
null
Platform with the issue
Your docker-compose.yml content
Your .env content
Upload again if you need to
Reproduction steps
Relevant log output
No response
Additional information
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