Follow up on supporting Immich announcement - change of wording #11226
Replies: 23 comments 48 replies
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Thank you for taking the feedback to heart and working with the community, this is the Immich team we all love to see. Looking forward to what the Immich team come up with as a revision. Have a great weekend too! |
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Much more reassured. Like others have suggested, |
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As this is a discussion, may I suggest something along the lines of "Donor" / "Donator" / "Supporter" instead of "Licensed"? I heard it a lot in the discord, and it makes a lot of sense in my oppinion. |
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@alextran1502 You shouldn't have to apologise, you have put time and effort into a great application which does not come without its costs and I don't want the project to die. That's why I've signed up today to 'support' you for my full server. Keep up the good work and please dont stop looking at a solution for nested albums 😃 |
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Absolutely no apology is needed here. You’re doing great work, and honestly a lot of people in the community owe you an apology. They don’t know the difference between free beer and free speech, and apparently feel entitled to your labor forever. I wish so many didn’t immediately assume the worst intentions based on perceived vibes and not much else. I like the idea of avoiding charity related language, but I do have one slight criticism of the word license: it creates confusion with the software license it’s released under. Maybe “purchased copy” and “free copy?” |
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Could you do an optional monthly subscription model ranging from $0 to infinity? There's no shame badges if you pay 0, but if you do pay money you get a cool supporter icon somewhere. |
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Also, I think it's okay to try out different revenue streams to see what works and what doesn't. Just be transparent about it. "Our team needs $X amount of dollars to keep the lights on and live comfortably. We tried out Y revenue stream for 2 months and came in over/under by Z%" |
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Thank you, I really love to see you listen to your community! I really hope the outcome will be something along supporters, badges etc. If you really want additional "income stream" down the line, consider a model like Home Assistant where you provide extra service (e.g. hosted version) at a small subscription fee. |
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@alextran1502 Alex, how we can support you and your team from Russia? Is any way to buy license with crypto coins? |
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Ok, I've thought a lot about this, and hear me out. I've put a lot of thought into this. I get what you guys are trying to do, and I'm totally onboard. I love Immich and I am totally going to be supporting as soon as I'm done with this post. I get that you want to do two things simultaneously have free and open software, but also make it to where you can sustainably work on this in a meaningful way and have people who have means give you something for the value you provide. We have 20 years of "donations" not cutting it for OSS developers in the past. I totally get wanting to instill some level obligation to want to have folks that genuinely get value out of it give some value to you guys. So my idea (that is probably terrible? Its a silly idea, I'm ok with being wrong): Keep the term License, but define it more finely. Its not a software license, be very explicit, it doesn't enable you to anything other than using Immich guilt free. Its a license to feel completely happy to use it and feel great using it. You absolutely never say that not paying anything should feel guilty, but just call it "the guilt free license." I'm totally down with this being a bad idea and I keep flip-flopping, I definitely get the idea that, much like the discussion of the term "Open Source" and how FUTO attempted to make their own definition and how that was problematic, and the idea of a "software license" definitely has an implicit meaning within the industry as well. I just really liked the idea of a "License to be guilt free" and wanted to get the idea into the world. |
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Absolutely no apologies needed. Thanks for hearing us out. |
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Contrary to others, I don't think "Supporter" or "Donate" are going to elicit same response as a "Licenced/Unlicenced". As I alluded on the Reddit thread:
That said I see how using the same term for the license for the source and licence for the product can be confusing. Therefore I'd suggest replacing "Licenced / Unlicenced" with "Purchased / Unpurchased". |
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I think labeling it as suggested donation or suggested support is more accurate. similarly to terminology museums and non-profits use. |
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I'm not a professional designer, but I hope these attached screenshots get the basic idea right: |
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@alextran1502 I want to personally thank you and the rest and the team for listening. I still initially purchased a "license" the first day because I ultimately want Immich to succeed, despite the controversy of the of the term "license." Please understand that that the frustration from the community stems from fear of a product they all loved, from experiences of other open source projects. I do agree with the other folks for 'community' or 'supporter' terms, as it carries a warm meaning. I want to admit that when v109 first rolled out, it did take me a LONG while to decide, as I felt conflicted if I should commit due to negative connotations of the term "license." I was not sure if someone would end of forking a new project, or the future would lead to paywalled features. Ultimately after reading the team's comments on previous discussions, I went forward as I felt confident enough that the team will keep their word. Just wanted to share what I felt during that moment, as I fear those discovering Immich for the first time may experience the same feelings, turning away to other projects. It is heartwarming to see this announcement. To carry on its success, this is something we must do to ensure the project continues to grow new folks, winning their trust for them to continue advocating this wonderful project. Cheers! |
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I personally dont have a problem with the wording of "paying" for software instead of "donating". What I dont like is the "Unlicensed" badge being always visible (also the wording for Unlicensed is not great). If you went with a "Buy immich" button in the user popout I think the response wouldve been much better in general. If you went with that you couldve done the same thing the FUTO keyboard and Grayjay do and to be honest, Im fully on board with that. This goes back to giving the impression "this is a paid app, not a free one" but also doesnt shove not paying in your face. As a sidenote, I also like the "I already paid" button on the other FUTO apps. As Louis Rossmann says, "clicking that button and not paying, thats between you and your god". And as a sidenote, before people start throwing stones at me telling me that I would just use that button to be a scumbag, then yes, I paid for FUTO keyboard. And I would pay for immich as well in that arrangement. I dont want free software over sustainable software. Donations have proved themselves unreliable time and time again for sustainability, while paid software has been doing just fine. Anyway, thank you for listening to the community! |
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if you sell license (or whatever you will call it) keys, be prepared for the army of normies that will message you every day because they have lost their license key. some quick suggestions:
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I think this makes sense as a whole. Getting up and running with Immich, including migrating the entire household from google, took a lot of time for me, and it was never certain it would succeed. The intention all along was to give back by setting up a recurring monthly or yearly donation to the project. Instead of a one-time 100 USD fee, I'd personally prefer a perpetual monthly donation, but I'm fine with holding that money for some months until it amounts to the whole 100 USD and just paying then. |
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Maybe they could actually make the license mean something, for example buying yourself into an agreement with futo that legally binds them to the promise of keeping the software open source/free for a certain time period (a couple years from purchase), this would make sure their meaningless promises actually start to matter. Not sure how these kinds of things work when taking in consideration different country's and laws but im sure this would not actually be the hard part. Really curious what your/others take on this is and as always hope you have a great day! |
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@alextran1502 I currently sponsor yourself. Do we get a "license" as an existing sponsor? I don't mind purchasing a lifetime license instead but was planning on increasing my sponsorship in due course. Immich really is fantastic software, once it has #165 then it will be perfect for my needs. Thanks for all your hard work! |
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Follow up on supporting Immich announcement
Hello everybody,
Alex from Immich here. What a controversy that we caused with the choice of wording, right? My personal apology to you all.
On behalf of the team, we would like everyone to know that we hear your concerns and we appreciate the love and care that you all have expressed for the project. At the end of the day, what we want most is to make sure you are all happy using the app.
With that said, we are working on a change to the word
license
: we will not call itlicensed
orunlicensed
anymore. What will it be called?We are still thinking of different options to make the wording less confusing. The new wording will hopefully showcase our intentions properly going forward.
We’re also working on updating the FAQ with more information to clarify those intentions. We just want to provide good software that people will want to pay for whilst not limiting your usage in any way if you can’t.
So expect these changes over the next week. We’re pushing this out now to let you know our appreciation for the feedback you’ve given us.
The amount of purchases in the first 24 hours has been overwhelming. Thanks everyone for the great support!
Have a great weekend!
Immich team.
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