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Unable to assign a Team to an Integration/Alert Groups we created. #4893

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Krunal-Dharme opened this issue Aug 21, 2024 · 3 comments
Open

Unable to assign a Team to an Integration/Alert Groups we created. #4893

Krunal-Dharme opened this issue Aug 21, 2024 · 3 comments
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bug Something isn't working more info needed needs triage part:helm/kubernetes/docker

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@Krunal-Dharme
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What went wrong?

What happened:
-Hello, this is happening on Grafana OnCall OSS(Hobby Env), I'm unable to assign a team to any integration/Alert Groups for an already created integration.

What did you expect to happen:
-We should be able to assign a Team to an Integration/Alert Groups.

How do we reproduce it?

  1. Go to Grafana on call menu and click on Integrations.
  2. Click on any integration (preferring Inbound Email Integration).
  3. Provide Integration Name, Description and assign to Team
  4. Nothing happens, the integration is still left with "No team"
No Team

Expected result: The integration should appear with the selected team assigned.

Grafana OnCall Version

v1.3.94

Product Area

Helm/Kubernetes/Docker, Other

Grafana OnCall Platform?

Docker

User's Browser?

Chrome

Anything else to add?

No Team
@Krunal-Dharme Krunal-Dharme added the bug Something isn't working label Aug 21, 2024
@teodosii
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That's odd, I'm not running the hobby version but I didn't notice anything simillar to what you mentioned. Could you check the network tab before opening that screen? Maybe it's failing a fetch request, the selector should work as all other selectors. Are you able to set a team on other resources, such as schedules etc?

@Krunal-Dharme
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Hello teodosii, no, I am not able to set a team on Schedules as well. It's not working.

@mderynck
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mderynck commented Sep 6, 2024

Recommend updating to a more recent version of OnCall and use Grafana 11. There have been ~90 updated since v1.3.94

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@mderynck @teodosii @Krunal-Dharme