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Opening traces via Finder launches multiple AGI instances and it can get stuck #458

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pmuetschard opened this issue Sep 14, 2020 · 4 comments · Fixed by #926
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Opening traces via Finder launches multiple AGI instances and it can get stuck #458

pmuetschard opened this issue Sep 14, 2020 · 4 comments · Fixed by #926
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bug macos P2

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@pmuetschard
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pmuetschard commented Sep 14, 2020 •
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On MacOS, when opening files from within Finder, while an AGI instance is already running, each time a trace file is double-clicked/opened, instead of opening that file within the already running instance, a new AGI instance is launched. This often/always results in a stuck situation, where the AGI icon keeps bouncing in the Dock, but no progress is made. When getting into this stuck mode, attempting to double-click any other file, no longer launches a new AGI instance, which makes it impossible to open any more files. When it gets stuck, you can no longer launch AGI, even by double-clicking the App.
@pmuetschard
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Work-arounds to get out of the stuck mode:

  1. Launch AGI via the command line /Applications/AGI.app/Contents/MacOS/agi. However, the Dock remains broken.
  2. sudo killall launchservicesd; sudo killall Dock This is a bit brutal, but appears to work. I have noticed that the Dock misbehaves a bit afterwards (e.g. it stays visible on top of fullscreen content).

@pmuetschard
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It appears, at least sometimes, that right-clicking on the bouncing icon and selecting "Force Quit" also recovers the system. It can take ~5 seconds after selecting "Force Quit" for the bouncing icon to go away and the system to recover.

@pau-baiget pau-baiget added P2 and removed P0 labels Oct 5, 2020
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Lowering priority since we have a workaround stated in comment 2.

@zhangyiwei
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@zhangyiwei cc myself here.

@pmuetschard pmuetschard self-assigned this Jan 19, 2021
@pmuetschard pmuetschard mentioned this issue Sep 20, 2021
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Upgrade to use JRE 11 and new version of SWT pmuetschard/agi
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@zhangyiwei @pmuetschard @pau-baiget