Hi @KjellWolf,

Good catch -- and thanks for the detailed report. I was able to reproduce the issue on one of our test servers.

Hi @ffdixon,
may you have an estimation if and when this could be solved?

Users would expect dial-in users to be muted by default, but we don't have a timeline yet for implementing it.

In this case, our users expect to be muted when they dial in.

Thats why we asking.

Just as a side note (and sorry for the hijacking, this should probably be a separate issue), I think there is a bit of a problem with muting dial-in users in general:

1. Most users are unaware of how to mute/unmute themselves when connected via dial-in.
2. A dial-in user can't easily determine whether he is muted or not.

I think 1) could maybe be solved by playing something like "Press 0 to mute or unmute yourself." after successful pin-entry (but before joining the audio). I can't think of a good solution for 2. I guess dial-in users just need to ask the other participants whether they can be heard or not.

so, a custom dialplan can answer, mute line, and play message to unmute hit * button.

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