Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

the video works, but not the audio, of a .mkv video that has 6 audio channels (the 2 channel stereo works fine) #1513

Open
1 task
GuidoGirardo opened this issue Jun 29, 2024 · 2 comments
Assignees
Labels

Comments

@GuidoGirardo
Copy link

Version

Media3 main branch

More version details

the video works, but not the audio, of a .mkv video that has 6 audio channels (the 2 channel stereo works fine)

In the video settings gear, if the .mvk video has 2 channel stereo audio everything works fine, but if it has 6 channels, it shows "Audio None" (in the video settings gear)

My cell phone is a motog7

Link of the .mkv video with 6 audio channels: https://firebasestorage.googleapis.com/v0/b/darkmovies-34a1c.appspot.com/o/Braking Bad/2/BB2x07.mkv LO DE JOSE.mkv?alt=media&token=fdbcba5c-baaf-4fef-88b8-93e431ae4b04

Devices that reproduce the issue

motog7

Devices that do not reproduce the issue

No response

Reproducible in the demo app?

Not tested

Reproduction steps

the video plays but not the audio

Expected result

to play the video and audio of a .mkv video with 6 channel audio on my motog7

Actual result

the video plays but not the audio

Media

https://firebasestorage.googleapis.com/v0/b/darkmovies-34a1c.appspot.com/o/Braking Bad/2/BB2x07.mkv LO DE JOSE.mkv?alt=media&token=fdbcba5c-baaf-4fef-88b8-93e431ae4b04

Bug Report

  • You will email the zip file produced by adb bugreport to [email protected] after filing this issue.
@GuidoGirardo
Copy link
Author

To give a little more information, it seems to me that this bug only happens on a range of cell phones. I have a motog7 and it can't be heard, but a friend has a Samsung (I don't know what model but it must be from 2019-2020) and it can be heard perfectly.

If anyone knows what it could be, it would be very helpful, I can give you the code if you like.

@microkatz
Copy link
Contributor

Hi @GuidoGirardo, thank you for reporting your issue!

If you could please provide a bug report then that would be very helpful. Please send them to [email protected] with the subject
Issue #1513. Please also update this issue to indicate you've done this.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

2 participants