A technical program director and mentor with 20 years leading digital products.
- Delivered custom-built internal enterprise business intelligence and content management systems, impacting 14,000 associates with 100% uptime and reducing costs by $2,000 per month.
- Led a team of 4 employees and 1 contractor across 10 time zones to deliver an environment migration and code consolidation project 30 days early, achieving a 33% reduction in projected costs and cutting change request time from 2 days to 60 seconds.
- Enhanced productivity by 20% through the implementation of Scrum methodologies, developing internal documentation, and standardizing developer workflow tools.
- Developed a real user monitoring prototype featuring session replay and aggregated heat maps, providing deeper insights into user behavior and improving system performance.
- Built an automated browser screenshot uploader for unexpected errors, enabling real-time logging and submission, significantly enhancing system diagnostics and user experience.
- Achieved 100% code coverage for new API and UI codebases by promoting best practices in testing and automation using Jest and React Testing Library.
- Directed the end-to-end development lifecycle of a generative AI chatbot that queries internal data, reducing turnaround time from 2 hours to 2 seconds, and boosting internal efficiency.
- Led a cross-functional team to build and integrate UI/UX for an AI-driven tax preparation prototype, projected to save 70% in preparation time, significantly improving user experience.
- Oversaw the design, development, release, and teardown of an internal grading application, facilitating 4,000 submissions of supervised learning data for machine learning models.
- Frontend: JavaScript, TypeScript, React, Redux, Sass, TailwindCSS, Bootstrap, Emotion
- Backend: Node.js, Express, GraphQL, NestJS, MongoDB, Mongoose, Azure Cosmos DB
- Deployment & Testing: AWS EC2/RDS/S3, Azure DevOps, Cypress, Jest, React Testing Library
- Graphic Design: Adobe Illustrator, Photoshop, InDesign, XD; Figma; Procreate