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PR adds Jira as an option #61

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PR adds Jira as an option #61

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810a2ef
add todos
mattdough Oct 30, 2021
fd2631d
jira_actions.py contains the functions like snow.py
mattdough Nov 21, 2021
a9b6d0b
Delete jira_credentials.yml
mattdough Nov 21, 2021
df6044b
remove creds
mattdough Nov 23, 2021
ea7287a
working on local,jira,snow mode
mattdough Nov 23, 2021
fdb3056
actions, jira, endpoints, and creds for testing
mattdough Nov 27, 2021
f33692c
Merge branch 'jira' of https://github.com/mattdough/helpdesk-assistan…
mattdough Nov 27, 2021
73629ba
actions message
mattdough Nov 27, 2021
1920af2
updated actions, jira. Working with bot
mattdough Nov 28, 2021
f7ef328
added assigned issues and change priority methods
mattdough Dec 11, 2021
4d529ea
changed JiraPy to JiraAPI
mattdough Jan 4, 2022
3a64b68
credentials sample added
mattdough Jan 4, 2022
a661d80
updated readme,creds, and enpoints
mattdough Jan 5, 2022
95cd207
tested snow
mattdough Jan 21, 2022
6137947
new jira python version
mattdough Jan 31, 2022
63f99b4
fixe local mode priority
mattdough Feb 5, 2022
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add todos
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@mattdough
mattdough committed Oct 30, 2021
commit 810a2eff18045d12c74b0997f3e8600f44010cef
2 changes: 1 addition & 1 deletion .pre-commit-config.yaml
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Original file line number Diff line number Diff line change
@@ -1,5 +1,5 @@
repos:
- repo: https://github.com/ambv/black
rev: stable
rev: 21.9b0
hooks:
- id: black
11 changes: 8 additions & 3 deletions actions/actions.py
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Original file line number Diff line number Diff line change
Expand Up @@ -12,8 +12,11 @@
vers = "vers: 0.1.0, date: Apr 2, 2020"
logger.debug(vers)

snow = SnowAPI()
# TODO read helpdesk service from endpoints.yml
localmode = snow.localmode
# TODO instantiante either snow or jira or nothing for local
snow = SnowAPI()

logger.debug(f"Local mode: {snow.localmode}")


Expand All @@ -28,7 +31,9 @@ def run(
domain: Dict[Text, Any],
) -> List[Dict]:
if tracker.get_slot("previous_email"):
dispatcher.utter_message(template=f"utter_ask_use_previous_email",)
dispatcher.utter_message(
template=f"utter_ask_use_previous_email",
)
else:
dispatcher.utter_message(template=f"utter_ask_email")
return []
Expand Down Expand Up @@ -177,7 +182,7 @@ def run(
domain: Dict[Text, Any],
) -> List[Dict]:
"""Look up all incidents associated with email address
and return status of each"""
and return status of each"""

email = tracker.get_slot("email")

Expand Down