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Flow of Action Form #6

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btotharye opened this issue Feb 5, 2020 · 3 comments
Closed

Flow of Action Form #6

btotharye opened this issue Feb 5, 2020 · 3 comments

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@btotharye
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Look into updating the flow of the action form, ask for problem description first and look into a phrase like I want to reset my password as filling the first slot and problem description.
@btotharye btotharye self-assigned this Feb 5, 2020
@btotharye
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Need to update the inform intent to have these as real problem description values and pull from the intent instead of open ended inform updating it via text.

https://github.com/RasaHQ/helpdesk-assistant/blob/master/actions.py#L80 so this will need to be a new intent named problem_description so we can already have it filled by people asking I need to open a case for my password reset issue or equiv.

@btotharye btotharye mentioned this issue Feb 10, 2020
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@erohmensing
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@akelad what do we do with this one? has been sitting in progress for a while

@akelad
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akelad commented Apr 2, 2020

seems like it was merged? will close

@akelad akelad closed this as completed Apr 2, 2020
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@btotharye @erohmensing @akelad