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BlendX : Complex Multi-Intent Detection with Blended Patterns

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Official Repository for "BlendX : Complex Multi-Intent Detection with Blended Patterns." [Paper(ACL Anthology)] [Paper(arXiv)]

Yejin Yoon, Jungyeon Lee, Kangsan Kim, Chanhee Park and Taeuk Kim. Accepted to LREC-COLING2024 long paper.

Abstract

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool -- OpenAI's ChatGPT -- which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at https://github.com/HYU-NLP/BlendX.

Representative Figure

An overview of the BlendX construction framework. Initially, we preprocess four source datasets: ATIS, Banking77, CLINC150, and SNIPS. We then select single-intent utterances from these datasets. These utterances are combined using both Manual and Generative approaches. It is important to note that utterances are kept separate and not mixed across datasets. Following the merging process, all resultant datasets are compiled to form BlendX. We particularly highlight non-trivial combinations, such as omissions, which are indicated within the blue rounded box on the rightmost side of the framework. Finally, BlendX is evaluated using three methods: custom metrics, baseline evaluation, and visualization.

Dataset Description

The BlendX dataset comprises a suite of refined datasets with a focus on multi-intent detection in task-oriented dialogues. It introduces more diverse patterns of utterance formulation, challenging the existing MID models with its elevated complexity and diversity.

Repository Structure

The repository contains the following datasets in the v1.0/ directory:

  • BlendX/ - Our enhanced multi-intent dataset, BlendX, created by concatenating these single-intent utterance data sources:

  • MixX/ - Our version of MixX, incorporating a concatenation strategy from this paper and including datasets, also includes datasets such as Banking77 and CLINC150. Our version is tailored specifically for intent detection, maintaining the integrity of the original datasets.

Citation

@inproceedings{yoon-etal-2024-blendx-complex,
    title = "{B}lend{X}: Complex Multi-Intent Detection with Blended Patterns",
    author = "Yoon, Yejin  and
      Lee, Jungyeon  and
      Kim, Kangsan  and
      Park, Chanhee  and
      Kim, Taeuk",
    editor = "Calzolari, Nicoletta  and
      Kan, Min-Yen  and
      Hoste, Veronique  and
      Lenci, Alessandro  and
      Sakti, Sakriani  and
      Xue, Nianwen",
    booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
    month = may,
    year = "2024",
    address = "Torino, Italia",
    publisher = "ELRA and ICCL",
    url = "https://aclanthology.org/2024.lrec-main.218",
    pages = "2428--2439",
    abstract = "Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool{---}OpenAI{'}s ChatGPT{---}which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at \url{https://github.com/HYU-NLP/BlendX}.",
}
Yejin Yoon, Jungyeon Lee, Kangsan Kim, Chanhee Park, and Taeuk Kim. 2024. BlendX: Complex Multi-Intent Detection with Blended Patterns. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 2428–2439, Torino, Italia. ELRA and ICCL.

Log

  • 2024.05.26 KoBlendX is now available in the v2.0/ directory. KoBlendX is the Korean translation of BlendX. Details will be published in an upcoming paper. (Submitted to KCC2024) The presentation materials and posters from the LREC-COLING2024 conference have also been added, along with the citation.
  • 2024.04.15 BlendX is now available in this repository. We are also planning to release an updated version soon, which will include additional enhancements and features designed to further support research in TOD systems.
  • 2024.03.28 BlendX will soon be made available in this repository, offering a comprehensive and detailed dataset designed for enhancing research in task-oriented dialogue (TOD) systems.

License

This repository and its contents are licensed under the GNU General Public License v2.0. By using, distributing, or contributing to this repository, you agree to the terms and conditions outlined in the LICENSE file.

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