Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@abekkala Whoops! This issue is 2 days overdue. Let's get this updated quick!

Job added to Upwork: https://www.upwork.com/jobs/~021861531007632186016

Triggered auto assignment to Contributor-plus team member for initial proposal review - @fedirjh (External)

@abekkala, @fedirjh Huh... This is 4 days overdue. Who can take care of this?

Still looking for proposals

How a contributor outside US can reproduce this issue by adding a bank account and virtual card?

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@abekkala @fedirjh this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@abekkala, @fedirjh Whoops! This issue is 2 days overdue. Let's get this updated quick!

Hi, I'm Nicolay from Callstack - expert contributor group - and I would like to work on this issue.

What findings:
Seems like after calling https://dev.new.expensify.com:8082/api/ReportVirtualExpensifyCardFraud?
In Onyx response we get - "newCardID": 21663305, and a new virtual card with exactly the same data:

That's why technically user sees the same virtual card in the list. But generally it's a new one (with new ID) but with the same content.

The same flow in removing card directly inside workspace - is working fine:
https://dev.new.expensify.com:8082/api/Card_Deactivate?

@muttmuure we need some from BE side to check - why we get a new card aflter ReportVirtualExpensifyCardFraud is executed
cc @fedirjh

@abekkala Can you please add the internal label based on this #52953 (comment) ? Thanks.

Oh yeah, internal doesn't auto assign an engineer

Triggered auto assignment to @lakchote (AutoAssignerNewDotQuality)

@lakchote
COMMENT FROM ABOVE

we need someone from BE side to check - why we get a new card aflter ReportVirtualExpensifyCardFraud is executed

we need some from BE side to check - why we get a new card aflter ReportVirtualExpensifyCardFraud is executed

We create a replacement card after ReportVirtualExpensifyCardFraud is executed because the card reported has been deactivated.

@lakchote, So it's expected that the card is not removed when deactivated?

@lakchote, So it's expected that the card is not removed when deactivated?

What is expected is to have the card being replaced with the same values if it's an admin issued virtual card.

That's what happened in the logs:

So I'm not sure this issue is actually relevant?

cc @MariaHCD since you've authored the code relevant to the replacement

When a user reports fraud or that their virtual card is stolen, we deactivate the current one and re-issue a new one in its place. The new card will have the same configuration as the deactivated card such as card title, limit, etc. The card numbers will be different for the new card, however.

So it seems like we need to make it more in the UI/UX that a new card has been issued

@abekkala @lakchote @narefyev91 @fedirjh this issue is now 4 weeks old, please consider:

• Finding a contributor to fix the bug
• Closing the issue if BZ has been unable to add the issue to a VIP or Wave project
• If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

@abekkala, @lakchote, @narefyev91, @fedirjh Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@abekkala, @lakchote, @narefyev91, @fedirjh 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

So it seems like we need to make it more in the UI/UX that a new card has been issued

@MariaHCD Should we update the UI and add a little badge new to the newly created card ?

cc @Expensify/design

Just to make sure I am understanding correctly...

It seems like on this screen here, after you report fraud, we should probably have some kind of message on the card details view that lets you know the card was deactivated?

Or what exactly is the flow that should be happening once you report fraud? Do we automatically reissue a new card?

we should probably have some kind of message on the card details view that lets you know the card was deactivated?

@shawnborton We have this message . Then we automatically reissue a new card.

If we automatically reissue a new card, why do we show a blank page like this:

Instead of just repopulating the page with the new details like this:

I'm not too familiar with the card flows though so perhaps I am not understanding correctly. cc @MariaHCD @joekaufmanexpensify for more thoughts