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[$250] Notifications - Notifications not received for new messages in 1:1 DM #47916

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lanitochka17 opened this issue Aug 23, 2024 · 23 comments
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Bug Something is broken. Auto assigns a BugZero manager. Internal Requires API changes or must be handled by Expensify staff Needs Reproduction Reproducible steps needed Overdue Weekly KSv2

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@lanitochka17
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lanitochka17 commented Aug 23, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.0.24.0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): applausetester [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

Precondition: user should be Sigedn In on main and secondary devices

  1. [Account A] Open app
  2. [Account A]Navigate to LHN
  3. [Account B] Send a new message to account A
  4. Open Notification center

Expected Result:

User should receive a notification for the new message

Actual Result:

Notifications are not received when the user gets a new message

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6580227_1724411797507.RPReplay_Final1724411694.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01f80f872056070187
  • Upwork Job ID: 1828726126952094219
  • Last Price Increase: 2024-08-28
Issue OwnerCurrent Issue Owner: @OfstadC
@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Aug 23, 2024
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melvin-bot bot commented Aug 23, 2024

Triggered auto assignment to @miljakljajic (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@lanitochka17
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@miljakljajic FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@melvin-bot melvin-bot bot added the Overdue label Aug 26, 2024
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melvin-bot bot commented Aug 26, 2024

@miljakljajic Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@miljakljajic miljakljajic added the External Added to denote the issue can be worked on by a contributor label Aug 28, 2024
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melvin-bot bot commented Aug 28, 2024

Job added to Upwork: https://www.upwork.com/jobs/~01f80f872056070187

@melvin-bot melvin-bot bot changed the title Notifications - Notifications not received for new messages in 1:1 DM [$250] Notifications - Notifications not received for new messages in 1:1 DM Aug 28, 2024
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Aug 28, 2024
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melvin-bot bot commented Aug 28, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

@miljakljajic miljakljajic removed the External Added to denote the issue can be worked on by a contributor label Aug 28, 2024
@melvin-bot melvin-bot bot removed the Overdue label Aug 28, 2024
@miljakljajic miljakljajic added Internal Requires API changes or must be handled by Expensify staff Overdue labels Aug 28, 2024
@miljakljajic
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Unfortunately I don't think notifications-related bugs can be worked on externally.

@miljakljajic miljakljajic added Weekly KSv2 and removed Help Wanted Apply this label when an issue is open to proposals by contributors Daily KSv2 labels Aug 28, 2024
@melvin-bot melvin-bot bot removed the Overdue label Aug 28, 2024
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melvin-bot bot commented Sep 6, 2024

@eVoloshchak @miljakljajic this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@melvin-bot melvin-bot bot added the Overdue label Sep 6, 2024
@miljakljajic
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Waiting to be picked up internally

@melvin-bot melvin-bot bot removed the Weekly KSv2 label Sep 20, 2024
@miljakljajic
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Re-assigning for my parental leave. This is waiting for an internal volunteer.

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melvin-bot bot commented Sep 23, 2024

@eVoloshchak, @OfstadC Whoops! This issue is 2 days overdue. Let's get this updated quick!

@melvin-bot melvin-bot bot added the Overdue label Sep 23, 2024
@OfstadC
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OfstadC commented Sep 23, 2024

Looks like this is still waiting on an Internal volunteer - with low priority.

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melvin-bot bot commented Sep 25, 2024

@eVoloshchak, @OfstadC Eep! 4 days overdue now. Issues have feelings too...

@OfstadC OfstadC added Weekly KSv2 and removed Daily KSv2 labels Sep 26, 2024
@melvin-bot melvin-bot bot removed the Overdue label Sep 26, 2024
@OfstadC
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OfstadC commented Oct 1, 2024

Going to retest this this week

@OfstadC
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OfstadC commented Oct 8, 2024

I didn't get to this last week - I know we are waiting on an Internal volunteer but I want to retest and make sure it's still occurring - hopefully tomorrow

@melvin-bot melvin-bot bot added the Overdue label Oct 8, 2024
@OfstadC
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OfstadC commented Oct 10, 2024

Not overdue

@OfstadC
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OfstadC commented Oct 22, 2024

I'm not able to reproduce

@melvin-bot melvin-bot bot removed the Overdue label Oct 22, 2024
@kavimuru
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Not repro in ND app and Hybrid app

ScreenRecording_10-22-2024.21-45-00_1.mp4
ScreenRecording_10-22-2024.21-42-14_1.mp4

@OfstadC
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OfstadC commented Oct 23, 2024

Thanks @kavimuru - going to close this out since it doesn't seem to be occurring anymore

@OfstadC OfstadC closed this as completed Oct 23, 2024
@IuliiaHerets
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QA team faced with this issue in the latest build - 9.0.71-0

Screenrecorder-2024-12-04-13-43-24-924.mp4

@IuliiaHerets IuliiaHerets reopened this Dec 4, 2024
@melvin-bot melvin-bot bot added the Overdue label Dec 13, 2024
@OfstadC
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OfstadC commented Dec 13, 2024

This looks like an older issue. I'll review early next week

@melvin-bot melvin-bot bot removed the Overdue label Dec 13, 2024
@OfstadC
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OfstadC commented Dec 17, 2024

Not able to reproduce

@OfstadC OfstadC added the Needs Reproduction Reproducible steps needed label Dec 17, 2024
@MelvinBot
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

@melvin-bot melvin-bot bot added the Overdue label Dec 26, 2024
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