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Зависает програма The program freezes #1144

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artem11223345 opened this issue Dec 26, 2024 · 8 comments
Open

Зависает програма The program freezes #1144

artem11223345 opened this issue Dec 26, 2024 · 8 comments
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bug Something isn't working question Further information is requested

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@artem11223345
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Describe the bug
Програма стала зависать после нажатия функции стилей каждий раз. Дальше програма зависает и перестает работать. Нужно наново запускать, и так каждый раз... помагите исправить это...

Reproducingа4teps we can follow to recreate this issue.

Screenshots (Optional)
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0-02-05-6772e68f969aeff3e5f01634669e74104e78534b0fd85712748158d889d9bd84_36f4e8614ea6e71a.mp4

Version (Optional)

  • OS: [Windows10)
  • FreeShow Version: [e.g. 1.3.3]

Additional context
Add any other context about the problem here.

@artem11223345 artem11223345 added the bug Something isn't working label Dec 26, 2024
@artem11223345
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это случилось после обновления програми freeshow.... что можна с этим сделать????

@artem11223345
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Знімок екрана 2024-12-26 180345
теперь просто вот такой пустой екран и нечего не включаеться

@vassbo
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vassbo commented Dec 27, 2024

Thank you!

Please go to the Windows File Explorer, type %AppData%/freeshow into the file path bar:
image

Select all the .json files found in that folder and send them to [email protected]
I will then be able to fix this issue for you. :)

@Lpwmack17
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This has also happened to me in the last minutes before our service started. Because it was a hectic situation, I reset the whole computer back to zero, meaning all files were gone so that I could reboot Freeshow.
I forgot to post an issue about this but yeah

@vassbo
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vassbo commented Dec 28, 2024

@Lpwmack17 Okay, that's not good. We need this fixed fast!
Let me know if you got any idea why this happens.

@m-esag
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m-esag commented Dec 28, 2024

friend when the system freezes please use your system resource manager (Windows Task Manager) to kill the program and reopen. To avoid deleting files. Restart the program.

G Translation:
друг, когда система зависает, пожалуйста, используйте диспетчер системных ресурсов (диспетчер задач Windows), чтобы завершить программу и открыть ее снова. Чтобы избежать удаления файлов. Перезапустите программу.

@Lpwmack17
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Lpwmack17 commented Dec 29, 2024

Hey @m-esag i used the windows taskbar many many times to kill the program, but nothing really helped - we had problems like freezing and lag with freeshow on our old pc, hence why we bought a new pc, and then after using freeshow like a month on our pc it randomly stop, everything just blank.
But now its fixed (for now)
But @vassbo I‘m not really sure on how it happened, but i think it’s the editor - this was like on 1.3.0.
Sorry for that small info, but I can’t recall everything 🤷‍♂️

@Lpwmack17
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Oh and downgrading the program did also not help so resetting the pc to zero was the only option...

@vassbo vassbo added the question Further information is requested label Dec 30, 2024
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