Voici comment gérer les conflits entre les administrateurs et les bénéficiaires de subventions.

To navigate conflicts between grant administrators and grant recipients, identify the source of the conflict, engage in open dialogue to understand each party's perspective, and review relevant policies and procedures. Work towards a mutually beneficial solution that addresses the concerns of both parties. Additionally, seek constructive feedback after a conflict to identify areas for improvement and develop a conflict management plan to prevent future conflicts.

When contemplating applying for a grant, make sure you review the applicable grant rules. Not just those that are in 2 CFR part 200 Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, but also those that apply to the particular program. For example, the Office of Management and Budget (OMB) has issued memoranda interpreting the Build American, Buy America Act (BABA) domestic preference requirements for iron, steel, manufactured products and construction materials purchased for use in federal financial assistance program infrastructure projects funded with federal funds in whole or in part, as well as potential waivers. Rules governing grants and agreements can be difficult to locate and assess.

When it comes to federal and most state agencies issuing grants, you will find that ongoing communication with the agency staff assigned to your grant is welcomed. There is the reality especially at the federal level, all grants are governed by a grant agreement which sets forth required communication especially periodic program and financial reports. But, there is value at the outset of a grant to establish a relationship with the federal agency setting up regular communication. You will also find that being open and transparent, especially sharing challenges, concerns, and problems you face in administering the grant will be well received with solutions offered. Also, never hesitate to ask questions which is wise to avoid conflict.

Mediation can help the parties resolve their issues quickly and efficiently when done right. Choose a mediator who knows and has experience in the industry and with the type of project and problem at issue. In addition, be sure that the mediator is good at listening and communicating. I would welcome a smart mediator who is able to identify and communicate both the strengths and the weaknesses of the parties' positions. Mediation is about getting the parties to figure out a path forward -- what they can live with and, potentially, what they cannot live without. A good mediation can be one that helps to resolve current issues and leaves the parties in a position where they are able to work together as the project moves forward.

As they say "the devil is in the details"! It is essential to review your grant or agreement requirements and then comply with all applicable rules. Proving performance in accordance with grant terms and entitlement to specific payment amounts requires documentation of your efforts and compliance with these rules. Review your requirements at the start and develop policies and procedures to ensure you are collecting, recording and retaining the right information throughout the grant or agreement performance period, and afterwards as required.