Que faites-vous si la culture de sécurité de votre organisation manque de compétences en résolution de problèmes ?

Incentive uma cultura onde os funcionários sintam-se à vontade para aprender com os erros e buscar constantemente maneiras de melhorar a segurança. Crie oportunidades para que os funcionários trabalhem em equipe para resolver problemas de segurança. Regularmente avalie o progresso e a eficácia das iniciativas de desenvolvimento de habilidades de resolução de problemas em segurança. Esteja disposto a ajustar e adaptar abordagens conforme necessário para garantir o sucesso a longo prazo.

In organizations lacking problem-solving skills within their safety culture, immediate action is necessary. This involves targeted training, leadership support, clear communication, resource provision, feedback mechanisms, recognition, and continuous evaluation. By implementing these strategies, organizations can empower employees to proactively address safety concerns, creating a safer work environment for all.

I would start by conducting monitoring together with the key employee in each sector, to identify the important and urgent points to look for relevant points. I would then gather documentation (reports and interviews) to create a mental map and outline a path. Always working on the basis of fundamentals (Safety and Productivity) to guide the directions to be taken using the Kaizen methodology.

En el entorno empresarial actual, la seguridad es esencial, pero a menudo carecemos de las habilidades para abordar desafíos. Desde mi experiencia, adoptar un enfoque estratégico es clave. Evaluamos brechas de habilidades y diseñamos programas de capacitación específicos, fomentamos una mentalidad proactiva, involucramos a líderes en la identificación de riesgos y utilizamos tecnologías avanzadas para monitorear y prevenir incidentes. Este enfoque fortalece la seguridad y promueve un crecimiento sostenible. Es vital para el éxito a largo plazo de cualquier empresa.

Plan and implement training programs focused on problem-solving techniques tailored to safety challenges. Encourage a culture of continuous improvement by promoting feedback and suggestions from all levels. Recognize and reward proactive problem-solving behaviors. Lead by example by demonstrating effective problem-solving approaches and incorporating them into decision-making processes.

I think the idea of starting right makes a difference in culture. Focus on the fundamentals. One suggestion is to identify the most engaged people during training sessions or workshops and through them encourage them to make the project's identity based on empowerment. Another is to implement recognition and rewards, this takes your project to another level.

Mitarbeiter, die sich einbezogen fühlen, sind eher bereit, an der Lösung von Problemen mitzuarbeiten. Bieten Sie Schulungen an, die kritisches Denken, kreative Problemlösung und effektive Kommunikationsfähigkeiten fördern.

In response to addressing a lacking problem-solving culture in our organization, our approach involves empowering our employees through targeted training and exercise-based initiatives. Collaborating with our Patient Safety Officer, we're focusing on training opportunities for department supervisors initially, then extending to our general staff. Our goal is to foster problem-solving, communication, and teamwork skills, especially in adverse event investigation. To advance this initiative, we're incorporating mock adverse events to facilitate structured root cause analysis investigations, ensuring staff participation at all levels.

Una vez identificado la problemática es importante diseñar programas de capacitación para mejorar las habilidades de resolución de problemas, pero esto va con la mano del liderazgo. Pero para que funcione, todo empieza desde la gerencia general. Es el encargado de dar el ejemplo de involucrarse en la cultura preventiva y por consiguiente todos participarán. Mejorar continuamente las habilidades de los trabajadores contribuye a la creación de una cultura preventiva. La seguridad es tarea de todos.

A worker who makes a mistake and is asked to try and find a solution feels included in finding solutions. He or she is subjected to thinking critically and feels the solution offered is the best available. Involvement must begin with someone, and that off-guard moment is the place where the solution is to be found.

PDCA Cycle: Plan-Do-Check-Act. Go to the basics. But if you have the opportunity to have a data specialist with storytelling skills in the PDCA cycle, this will change engagement from management to other employees. The ability to translate damage and complex things into simplicity and meaning through storytelling makes all the difference.

Einführung eines strukturierten Ansatzes zur Problemlösung, wie z.B. PDCA (Plan-Do-Check-Act), Six Sigma oder 5-Why-Analyse. Ein solches Framework hilft Teams, systematisch an Herausforderungen heranzugehen und effektive Lösungen zu entwickeln.

It is important to provide resources and support and to lead by example: Ensure that employees have access to the resources, tools, and support they need to effectively address safety-related problems. This may include providing access to relevant data, technical expertise, and decision-making frameworks. Support employees in implementing solutions by offering guidance, feedback, and recognition for their efforts.

After initial assessment there will be some action items which need to be implemented. We have take those action items through root cause analysis. Why we have gaps? Is it related to Management, systems, processes, material or behaviour of work environment. After identifying root causes then start working on addressing those root causes.

At first initial assessment there will be some action items which need to be implemented. We have take those action items through root cause analysis. Why we have gaps? Is it related to Management, systems, processes, material or behaviour of work environment. After identifying root causes then start working on addressing those root causes.

Communicating the success of the project is much more than recognizing the parties involved, it is knowing how to involve people, skills and achievements of people in the work environment and being able to show how the company and people are in movement and continuous improvement. The people involved have gained experience and developed skills and the company is renowned and relevant in the market.

Es un pilar para que el equipo tenga claro los objetivos a donde se necesita llegar y cada vez que estamos avanzando debe ser reconocido y mencionado a todo nivel, de esa manera sabes y sienten que son parte de un cambio de cultura en la organización.

Anerkennung und Belohnung von Teams und Einzelpersonen, die effektiv Probleme lösen, können die Motivation steigern und als Modell für andere dienen. Dies fördert eine positive Einstellung zur kontinuierlichen Verbesserung.

Para que funcione la cultura preventiva es muy relevante la comunicación interna y externa. Claro está que debe existir una política de reconocimiento y consecuencias en una empresa y que esté involucrado el gerente general. La motivación es fundamental en los trabajadores, por ello recomiendo que cuenten con su sistema de gestión de celebrar el éxito en seguridad y salud en el trabajo.

After implementing action items, let's communicate those action to others as lesson learnt or as horizontal deployment. Addressing root causes means we have reduced risks. This need to be communicated and celebrated to enhance positive enforcement.

Ultimately we have to follow PDCA (Plan-Do-Check-Act) for ensuring sustainability of actions and further improvement. So let's continue with Continual Improvement mindset. Add more innovations and work for better workplace and best safety culture.

Continuous improvement and innovation in problem-solving and safety culture are pivotal. Regular performance reviews, feedback collection, and the identification of new challenges and opportunities drive this process. Introducing fresh ideas and methodologies keeps the approach dynamic. Cultivating a culture of curiosity and learning, where employees are motivated to question, seek new information, and experiment with innovative solutions, is crucial. This commitment to evolution not only enhances safety and problem-solving capabilities but also ensures adaptability and resilience in high-risk industries, maintaining operational integrity and compliance.

Fördern Sie eine Kultur, in der kontinuierliches Lernen und Innovation geschätzt werden. Regelmäßige Überprüfungen und Anpassungen Ihrer Sicherheitspraktiken stellen sicher, dass Ihre Problemlösungskompetenzen mit der Zeit wachsen und sich verbessern.

Life is a continuous learning process whether you like it or not new ideas and fresh ideas shall be considered also new innovations and solutions which will help us adopt the new technology and ideas that is very essential in solving different problems critically using different methods,practices with scientific basis.It will help us also to promote positive Safety Culture,with less accident and incident by continuously educating our worker's and staff thoroughly and systematically.Based on the current trends and needs of our organization that will increase the company profit and at the same time safety of everyone is the most top priority.

Problem always come we have to make quality solution not happening again Any issues rise we have to find out what happened and what is the right solution Any organization Problem come we have to correction need on presently time

Manchmal kann es hilfreich sein, externe Experten für spezifische Schulungen oder zur Beratung bei komplexen Problemen heranzuziehen. Diese können frische Perspektiven und spezialisiertes Wissen einbringen, das intern möglicherweise nicht verfügbar ist.

1. Assessment and Awareness Conduct a Safety Culture Assessment Identify Gaps 2. Education and Training Develop Training Programs: Incorporate Safety into Existing Training Leverage External Resources 3. Leadership and Engagement Lead by Example Empower Employees Recognize and Reward 4. Process and Tools Implement a Clear Process Provide the Right Tools: 5. Continuous Improvement and Feedback Foster a Culture of Continuous Improvement Solicit Feedback 6. Collaboration and Communication Enhance Communication Share Success Stories

1. Go to Basics, 2. Use Whiteboard & Marker 3. Jot down whatever you get in brainstorming sessions 4. Make MOM, Discuss, Define, Delegate, Review & Revise.... 5. Implement & Gauge the effectiveness & Above all management vision towards safety will steer the direction of this ship of HSE improvement & chief executive should bear the responsibility of captaining the ship.

Problem solving cycle has 7 steps 1. Identify: It may appear by chance, or you may have found it as part of another task you are carrying out 2. Explore: Fully research the problem and identify how it will be approached to locate the source of problem 3. Set goals: Set clear goals and timescales for yourself and others involved in exploring the problem 4. Alternatives: You and the team will need to access your creative thinking skills to consider all the possible options to solving the prblm 5. Select the solution: Draw on your decision-making skills and decide the best way forward 6. Implement: Implementing your solution will mean accessing your project management 7. Evaluate: Evaluate the solution against your pre-defined success criteria

A positive safety culture exists when employees understand the importance of safety and exhibit positive safety behaviours. Examples of positive safety behaviours include wearing personal protective equipment (PPE) without being asked,completing risks assessments for all jobs and reporting all incidents.

Eine offene Kommunikationskultur, in der Mitarbeiter ermutigt werden, Bedenken und Probleme ohne Angst vor Vergeltung zu äußern, ist entscheidend. Ebenso wichtig ist die Bereitschaft der Führungsebene, aus Fehlern zu lernen und diese als Gelegenheit zur Verbesserung zu sehen, statt sie zu bestrafen. Letztendlich sollte der Schwerpunkt auf der Schaffung eines sicheren, unterstützenden und proaktiven Arbeitsumfelds liegen, in dem Problemlösung als gemeinschaftliche Anstrengung angesehen wird.

También capacitar a los colaboradores en toma de decisiones y resolución de problemas. Para que demos empoderamiento a los mismos