Votre membre de l’équipe continue de manquer les objectifs SMART. Comment pouvez-vous les aider à changer les choses ?

Como Coach de Equipos de Alto Rendimiento, mi enfoque para ayudar a los colaboradores a alcanzar sus objetivos SMART incluye comprender profundamente sus desafíos, fortalecer la confianza y ajustar objetivos de manera realista. Juntos, desarrollamos planes de acción personalizados, manteniendo un coaching continuo para asegurar progreso y autonomía. Cultivamos un ambiente de equipo positivo, celebrando cada éxito para inspirar un crecimiento constante y una colaboración efectiva.

Revisiting their “why” is the first step in uncovering reasons for missing goals. Is their “why” really important to them or is it something they just wrote in because it sounded like it SHOULD be their why. Next step is to uncover limiting beliefs - beliefs that get in the way of the “why”, that hold a person back and cause them to falter on their way to success. Another step is to revisit benchmarks - are they realistic and do they reflect progress? Goal setting is an exercise in self-reflection, self-awareness and self-confidence. When you bet on yourself and set yourself up for success, you win.

Schedule a meeting to review the SMART goals that have been missed. Understand the reasons behind the misses. Is it due to unclear expectations, lack of resources, skills gaps, or other factors? Determine what support or resources the team member needs to succeed. This could include additional training, mentoring, access to tools or information, or reassignment of tasks.

People miss goals for four basic reasons which are either they don’t know WHY they are doing something, WHAT they should be doing, HOW to do it, or WHEN to do it. Or all four at the same time (which spells disaster).

Let the team member set the time and the agenda so they can take ownership of the process. Tell your team member “How best can I support you? Help me help you”.

Goals that are set without the input of the team aren’t goals, they are orders. If the team doesn’t understand how the goal was set or why it is important in the bigger picture, they cannot buy into its success.

Sometimes you win, sometimes you fail, always you learn. Take time to look for the lesson, examine areas where the team could have performed better or created a different outcome and use for the next round of goals setting. Not every goal is achievable or has value in the big picture.