External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

Brazil - multiple networks - SMS DELIVERY DEGRADATION
Update - In addition to previously reported SMS delivery degradation towards multiple Claro circles, we're also observing SMS delivery degradation towards multiple Telecall circles. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 03, 2024 - 20:33 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Claro circles. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 03, 2024 - 06:53 UTC
France - multiple networks - VOICE PROCESSING DEGRADATION
Update - This is to inform you that we are still experiencing partially degradation over voice services towards multiple networks in France.

Affected traffic: Number Masking is still affected and not functional.

Functional traffic: Text to speech and IVR traffic is working normal.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 30, 2024 - 08:15 UTC
Update - This is to inform you that we are still experiencing the previously reported degradation over voice services towards multiple networks in France.
You may experience intermittent call disconnects or call failures towards multiple networks.

The SMS delivery degradation towards MNO - Orange has been resolved.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 23, 2024 - 19:52 UTC
Update - We are continuing to work on a fix for this issue.
Jul 23, 2024 - 18:33 UTC
Update - We are continuing to work on a fix for this issue.
Jul 23, 2024 - 18:30 UTC
Update - This is to inform you that we are still experiencing the previously reported degradation over multiple channels towards France and that the case has been raised towards level 2 support.

Details:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards MNO - Orange.
Voice - You may experience intermittent call disconnects or call failures towards multiple networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 23, 2024 - 10:58 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks in France:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards MNO - Orange.
Voice - You may experience intermittent call disconnects or call failures towards multiple networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 22, 2024 - 10:46 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange network (NNC: 20801), France. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 22, 2024 - 09:11 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Partial Outage
SMS Partial Outage
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Degraded Performance
SMS Operational
Voice Degraded Performance
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Operational
SMS Operational
Voice Operational
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Operational
SMS ? Operational
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Russian Federation Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Operational
SMS Operational
Voice Operational
United States Operational
SMS Operational
Voice Operational
MMS Operational
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Thailand - AIS GSM (Advanced Info Service PLC) - PLANNED OPERATOR MAINTENANCE Oct 5, 2024 17:00-21:00 UTC
Please be informed that AIS GSM (Advanced Info Service PLC), Thailand operator will conduct technical maintenance during the period indicated below:

Start: 05.10.2024 17:00 UTC
End: 05.10.2024 21:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 03, 2024 - 20:18 UTC
Russian Federation - Yota - PLANNED OPERATOR MAINTENANCE Oct 6, 2024 18:00-21:00 UTC
Please be informed that Yota, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 06.10.2024 18:00 UTC
End: 06.10.2024 21:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 03, 2024 - 16:45 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE Oct 6, 2024 18:00-21:00 UTC
Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 06.10.2024 18:00 UTC
End: 06.10.2024 21:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 03, 2024 - 11:25 UTC
Mexico - AT&T Mexico (Nextel & Iusacell) - PLANNED OPERATOR MAINTENANCE Oct 7, 2024 05:00-10:00 UTC
Please be informed that AT&T Mexico (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:

Start: 07.10.2024 05:00 UTC
End: 07.10.2024 10:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 04, 2024 - 10:08 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 7, 2024 20:00 - Oct 8, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 07.10.2024 20:00 UTC
End: 08.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 07:49 UTC
VOICE - Telefonica Global Solutions - PLANNED OPERATOR MAINTENANCE Oct 7, 2024 22:00-23:00 UTC
Please be informed that partner Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 07.10.2024. 22:00 (UTC)
End: 07.10.2024. 23:00 (UTC)

Channel impacted: Voice - Calls with German origin numbers made towards destinations started with 7 might have affectation.

Impacted countries:
Germany
Posted on Sep 27, 2024 - 10:17 UTC
Mexico - AT&T Mexico (Nextel & Iusacell) - PLANNED OPERATOR MAINTENANCE Oct 8, 2024 04:00-12:00 UTC
Please be informed that AT&T Mexico (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:

Start: 08.10.2024 04:00 UTC
End: 08.10.2024 12:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 04, 2024 - 06:58 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Oct 8, 2024 04:00-08:00 UTC
Please be informed that Verizon Wireless , United States operator will conduct technical maintenance during the period indicated below:

Start: 08.10.2024 at 4:00 (UTC)
End: 08.10.2024 at 8:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Sep 26, 2024 - 19:23 UTC
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE Oct 8, 2024 20:00-22:00 UTC
Please be informed that Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 08-10-2024 20:00:00 (UTC)
End: 08-10-2024 22:00:00 (UTC)

Channel impacted: Voice

During the maintenance window, the impact of this OCR is medium, but no impact is expected due to redundancy.
Posted on Oct 03, 2024 - 10:40 UTC
United Kingdom - Virgin Media O2 (Telefonica UK Ltd) - PLANNED OPERATOR MAINTENANCE Oct 8, 2024 21:30 - Oct 9, 2024 01:00 UTC
Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 08.10.2024 21:30 UTC
End: 09.10.2024 01:00UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 03, 2024 - 20:21 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 9, 2024 20:00 - Oct 10, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 09.10.2024 20:00 UTC
End: 10.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 07:58 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE Oct 9, 2024 20:00 - Oct 10, 2024 00:00 UTC
Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 09.10.2024 20:00 UTC
End: 10.10.2024 00:01 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 02, 2024 - 17:31 UTC
VOICE - Telefonica Global Solutions - PLANNED OPERATOR MAINTENANCE Oct 9, 2024 22:00-23:00 UTC
Please be informed that partner Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 09.10.2024. 22:00 (UTC)
End: 09.10.2024. 23:00 (UTC)

Channel impacted: Voice - Calls with German origin numbers made towards destinations started with 9 might have affectation.

Impacted countries:
Germany
Posted on Sep 27, 2024 - 09:17 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Oct 10, 2024 04:00-07:00 UTC
Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 10.10.2024 at 4:00 UTC(UTC)
End: 10.10.2024 at 7:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Sep 26, 2024 - 19:12 UTC
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE Oct 14, 2024 04:00-05:00 UTC
Please be informed that operator Telefonica Global Solutions will conduct technical maintenance during the period indicated below:

Start: 14-10-2024 04:00:00 (UTC)
End: 14-10-2024 05:00:00 (UTC)

Channel impacted: Voice

During the maintenance window calls with German origin numbers made towards destinations started with 2 might have affectation.
Posted on Sep 30, 2024 - 07:01 UTC
Malaysia - Telekom Malaysia Bhd CDMA - PLANNED OPERATOR MAINTENANCE Oct 14, 2024 13:00 - Oct 15, 2024 01:00 UTC
Please be informed that Telekom Malaysia Bhd CDMA, Malaysia operator will conduct technical maintenance during the period indicated below:

Start: 14.10.2024 13:00 UTC
End: 15.10.2024 01:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 03, 2024 - 19:29 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 14, 2024 20:00 - Oct 15, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 14.10.2024 20:00 UTC
End: 15.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 08:00 UTC
Ecuador - Movistar (Otecel S.A.) - PLANNED OPERATOR MAINTENANCE Oct 15, 2024 03:00-06:00 UTC
Please be informed that Movistar (Otecel S.A.), Ecuador operator will conduct technical maintenance during the period indicated below:

Start: 15.10.2024 03:00 UTC
End: 15.10.2024 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 17:46 UTC
Spain - Yoigo - PLANNED OPERATOR MAINTENANCE Oct 15, 2024 22:00 - Oct 16, 2024 05:00 UTC
Please be informed that Yoigo, Spain operator will conduct technical maintenance during the period indicated below:

Start: 15.10.2024 22:00 UTC
End: 16.10.2024 05:00 UTC


During the maintenance window, intermittent service interruption is possible.
Posted on Oct 03, 2024 - 19:38 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Oct 16, 2024 04:00-07:00 UTC
Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 16.10.2024 at 4:00 UTC(UTC)
End: 16.10.2024 at 7:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Sep 26, 2024 - 19:33 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 16, 2024 20:00 - Oct 17, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 16.10.2024 20:00 UTC
End: 17.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 08:02 UTC
Ecuador - Movistar (Otecel S.A.) - PLANNED OPERATOR MAINTENANCE Oct 17, 2024 03:00-06:00 UTC
Please be informed that Movistar (Otecel S.A.), Ecuador operator will conduct technical maintenance during the period indicated below:

Start: 17.10.2024 03:00 UTC
End: 17.10.2024 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 17:48 UTC
Spain - Yoigo - PLANNED OPERATOR MAINTENANCE Oct 17, 2024 22:00 - Oct 18, 2024 05:00 UTC
Please be informed that Yoigo, Spain operator will conduct technical maintenance during the period indicated below:

Start: 17.10.2024 22:00 UTC
End: 18.10.2024 05:00 UTC


During the maintenance window, intermittent service interruption is possible.
Posted on Oct 03, 2024 - 19:41 UTC
United States - multiple networks - PLANNED MAINTENANCE Oct 18, 2024 03:00-10:00 UTC
Please be informed that our partner Syniverse will conduct technical maintenance during the period indicated below:

Start: 18.10.2024 at 03:00 UTC
End: 18.10.2024 at 10:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent connectivity drops and MO/MT queuing at the Dallas Data Center.
Posted on Oct 04, 2024 - 17:05 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Oct 18, 2024 04:00-07:00 UTC
Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 18.10.2024 04:00 UTC
End: 18.10.2024 07:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 21:45 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 21, 2024 20:00 - Oct 22, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 21.10.2024 20:00 UTC
End: 22.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 08:03 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Oct 22, 2024 04:00-07:00 UTC
Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 22.10.2024 at 04:00 UTC
End: 22.10.2024 at 07:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 03, 2024 - 18:50 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 23, 2024 20:00 - Oct 24, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 23.10.2024 20:00 UTC
End: 24.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 08:05 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 28, 2024 20:00 - Oct 29, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 28.10.2024 20:00 UTC
End: 29.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 08:06 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Oct 30, 2024 20:00 - Oct 31, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 30.10.2024 20:00 UTC
End: 31.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 01, 2024 - 08:07 UTC
Past Incidents
Oct 5, 2024
Chile - Claro - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Claro network, Chile has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 5, 05:47 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro network, Chile. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 5, 04:03 UTC
Oct 4, 2024
Kenya - Airtel Kenya - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Oct 4, 19:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 19:37 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Kenya network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 4, 18:32 UTC
Cameroon - multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple networks in Cameroon. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 13:25 UTC
Monitoring - The reported case has been moved to 'Degraded Performance' status due to the incidents long duration. Our dedicated engineering team continues to push the MNO for resolvement of the incident and we will post update as soon as new information has been received.
Sep 27, 13:45 UTC
Update - We're continuing working on resolving the issue. We'll post updates when new information is available.
Sep 11, 07:43 UTC
Update - We are experiencing degradation in SMS delivery towards Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network below:

- Orange
- Nexttel (Viettel)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 5, 13:22 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 4, 14:02 UTC
Myanmar - Ooredoo Myanmar - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ooredoo Myanmar network, Myanmar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 09:57 UTC
Identified - We are experiencing degradation in SMS delivery towards Ooredoo Myanmar network, Myanmar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 1, 14:24 UTC
Algeria - Ooredoo Algeria - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ooredoo Algeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 09:31 UTC
Identified - We are experiencing degradation in SMS delivery towards Ooredoo Algeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 3, 15:14 UTC
Senegal - Expresso Senegal (Sudan Telecom Company Ltd) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Expresso Senegal (Sudan Telecom Company Ltd) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 09:30 UTC
Identified - We are experiencing degradation in SMS delivery towards Expresso Senegal (Sudan Telecom Company Ltd) (NNC:60803) network, Senegal. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 4, 00:29 UTC
Jordan - Multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple networks in Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 09:30 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks in Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 3, 16:36 UTC
Zimbabwe - NetOne Cellular - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular, Zimbabwe network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 09:02 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 4, 04:17 UTC
Russian Federation - Yota (Scartel) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 4, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:00 UTC
Scheduled - Please be informed that Yota (Scartel), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 03.10.2024 20:00 UTC
End: 04.10.2024 00:01 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 1, 19:56 UTC
Russian Federation - Beeline (VimpelCom) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 21:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 09.10.2024 21:00 UTC
End: 10.10.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 3, 07:09 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:01 UTC
Scheduled - Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 03.10.2024 20:00 UTC
End: 04.10.2024 00:01 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 1, 17:57 UTC
Oct 3, 2024
Malaysia - DiGi Telecommunications - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 3, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 16:00 UTC
Scheduled - Please be informed that DiGi Telecommunications, Malaysia operator will conduct technical maintenance during the period indicated below:

Start: 3.10.2024 at 16:00 (UTC)
End: 2.10.2024 at 22:30 (UTC)

Channel impacted: SMS | MMS

During the maintenance window, all transactions sent to CPA Short codes by CP’s and Subscribers will Fail during this period.
Oct 1, 22:32 UTC
Greece - Vodafone - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 3, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 21:01 UTC
Scheduled - Please be informed that Vodafone, Greece operator will conduct technical maintenance during the period indicated below:

Start: 05.10.2024 21:00 UTC
End: 06.10.2024 05:00 UTC

During the maintenance window, there could be intermittencies.
Oct 3, 19:56 UTC
Iraq - Korek Telecom - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Korek Telecom network, Iraq within the following time frame:

Start: 3.10.2024 at 14:00 UTC ( 0)
End: 3.10.2024 at 19:00 UTC ( 0)

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Oct 3, 19:56 UTC
Indonesia - multiple networks - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards multiple Indonesia networks within the following time frame:

Start: 3.10.2024 10:15 UTC
End: 3.10.2024 10:50 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Oct 3, 10:47 UTC
Uzbekistan - UzMobile - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Oct 3, 10:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 08:29 UTC
Identified - We are experiencing degradation in SMS delivery towards UzMobile network, Uzbekistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 2, 20:03 UTC
Chile - Claro - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Oct 3, 07:48 UTC
Update - We are continuing to work on a fix for this issue.
Oct 3, 06:42 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro network, Chile. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 2, 20:33 UTC
Russian Federation - MTS (Mobile TeleSystems) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 04:30 UTC
Scheduled - Please be informed that MTS (Mobile TeleSystems), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 03.10.2024 04:30 UTC
End: 03.10.2024 06:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 2, 10:55 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 02.10.2024. 20:00 UTC
End: 03.10.2024. 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 1, 07:08 UTC
Oct 2, 2024
United States - Interop Networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Interop networks, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 2, 17:28 UTC
Identified - We are experiencing degradation in SMS delivery towards Interop networks in United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 2, 15:52 UTC
Nigeria - Airtel - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Airtel network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 2, 16:46 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 2, 15:07 UTC
United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 2, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 02:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2024. 02:00 UTC
End: 30.09.2024. 09:00 UTC

Start: 01.09.2024. 02:00 UTC
End: 01.10.2024. 09:00 UTC

Start: 02.10.2024. 02:00 UTC
End: 02.10.2024. 09:00 UTC

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 27, 10:40 UTC
VOICE - Telefonica Global Solutions - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 07:00 UTC
Scheduled - Please be informed that partner Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 02.10.2024. 07:00 (UTC)
End: 02.10.2024. 08:00 (UTC)

Channel impacted: Voice - Calls with German origin numbers made towards destinations started with 5 might have affectation.

Impacted countries:
Germany
Sep 27, 11:24 UTC
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 07:01 UTC
Scheduled - Please be informed that operator Telefonica Global Solutions will conduct technical maintenance during the period indicated below:

Start: 02-10-2024 07:00:00 (UTC)
End: 02-10-2024 08:00:00 (UTC)

Channel impacted: Voice

During the maintenance window calls with German origin numbers made towards destinations started with 5 might have affectation.
Sep 30, 07:05 UTC
Oct 1, 2024
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 1, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:01 UTC
Scheduled - Please be informed that Telefonica Global Solutions will conduct technical maintenance during the period indicated below:

Start: 01-10-2024 20:00:00 (UTC)
End: 01-10-2024 22:00:00 (UTC)

Channel impacted: Voice

During the maintenance window, there will be no impact thanks to redundancy.
Oct 1, 12:54 UTC
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 1, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:00 UTC
Scheduled - Please be informed that operator Telefonica Global Solutions will conduct technical maintenance during the period indicated below:

Start: 01-10-2024 20:00:00 (UTC)
End: 01-10-2024 22:00:00 (UTC)

Channel impacted: Voice

During the maintenance window, no service impact is expected.
Sep 24, 13:03 UTC
Brazil - Claro networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Claro networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 1, 21:16 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 1, 06:43 UTC
Malawi - Multiple Networks - USSD PROCESSING DEGRADATION
Resolved - Previously reported degradation in requesting USSD short codes towards multiple networks in Malawi has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 1, 17:39 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards multiple networks in Malawi. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 1, 16:44 UTC
Nigeria - Airtel Nigeria - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Oct 1, 09:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 08:47 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 1, 00:13 UTC
United Kingdom - 3 (Hutchison 3G UK Ltd) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 21:00 UTC
Scheduled - Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2024 21:00 UTC
End: 01.10.2024 05:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 18, 06:36 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Oct 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2024. 20:00 UTC
End: 01.10.2024. 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 30, 09:00 UTC
Sep 30, 2024
Myanmar- Ooredoo Myanmar - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ooredoo Myanmar network, Myanmar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 30, 23:16 UTC
Identified - We are experiencing degradation in SMS delivery towards Ooredoo Myanmar network, Myanmar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 30, 16:41 UTC
Russian Federation - MTS (Mobile TeleSystems) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 30, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:30 UTC
Scheduled - Please be informed that MTS (Mobile TeleSystems), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2024 19:30 UTC
End: 30.09.2024 20:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 28, 01:38 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 05:00 UTC
Scheduled - Please be informed that T-Mobile US, United States operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2024 05:00 UTC
End: 30.09.2024 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Sep 28, 01:20 UTC
VOICE - Telefonica Global Solutions - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 30, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 07:00 UTC
Scheduled - Please be informed that partner Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2024. 07:00 (UTC)
End: 30.09.2024. 08:00 (UTC)

Channel impacted: Voice - Unscreened and international calls with German origin numbers made towards destinations started with 1 might have affectation.

Impacted countries:
Germany
Sep 26, 09:21 UTC
Egypt - Telecom Egypt - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Telecom Egypt, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 30, 03:51 UTC
Identified - We are experiencing degradation in SMS delivery towards Telecom Egypt, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 30, 02:11 UTC
Myanmar - Multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards MPT (Myanmar Posts and Telecommunications) network, Myanmar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 30, 00:30 UTC
Update - The previously reported degradation in SMS delivery towards Ooredoo Myanmar (NNC: 41405 network has been resolved.
While for MPT (Myanmar Posts and Telecommunications) (NNC: 41401) network is still experiencing degradation, We will continue to monitor the connections with the MNOs and update you as soon as we have new information.
Sep 29, 21:55 UTC
Update - We are experiencing degradation over multiple networks in Myanmar:
Ooredoo Myanmar (NNC: 41405) and MPT (Myanmar Posts and Telecommunications) (NNC:41401)
You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 29, 20:59 UTC
Identified - We are experiencing degradation in SMS delivery towards MPT (Myanmar Posts and Telecommunications) (NNC:41401) network, Myanmar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 29, 04:22 UTC
Sep 29, 2024
Tanzania - Vodacom Tanzania - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Vodacom Tanzania network, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 29, 07:38 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodacom Tanzania network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 28, 15:42 UTC
Sep 28, 2024
Ethiopia - ETMTN - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards ETMTN network, Ethiopia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 28, 23:47 UTC
Identified - We are experiencing degradation in SMS delivery towards ETMTN network, Ethiopia . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 27, 16:00 UTC
VOICE URGENT OPERATOR MAINTENANCE - Colombia - Multiple networks
Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 04:00 UTC
Scheduled - Please be informed that Movistar (Telefonica Moviles Colombia S.A.) operator will conduct technical maintenance in local Data Center during the period indicated below:

Start: 28.09.2024 at 4:00(UTC)
End: 28.09.2024 at 7:00 (UTC)

Channel impacted: Voice

SIP trunk affected: 192.168.132.86 . This SIP trunk terminates Voice traffic in multiple networks in Colombia.

Voice traffic in Colombia will be affected for the following networks:

Movistar (Telefonica Moviles Colombia S.A.) - NNC: 732123
Claro (Comcel - Comunicacion Celular S.A.) - NNC: 732101
Tigo (Colombia Movil S.A.) - NNC: 732103
WOM (Partners Telecom Colombia SAS) - NNC: 732360
ETB (Tigo MVNO) - NNC: 732187

During the maintenance window, there could be intermittent delays delivering Voice Calls to handsets or intermittent call disconnects or call failures.

We apologize for the late notification.
Sep 26, 22:10 UTC
Nigeria - 9mobile (ex. Etisalat) - USSD PROCESSING DEGRADATION
Resolved - Previously reported degradation in requesting USSD short codes towards 9mobile (ex. Etisalat) network, Nigeria has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 28, 00:29 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards 9mobile (ex. Etisalat) network, Nigeria.. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 27, 22:50 UTC
Sep 27, 2024
Zimbabwe - NetOne - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Netone network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 27, 11:23 UTC
Monitoring - We are experiencing degradation in SMS delivery towards Netone network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 26, 15:26 UTC
Mexico - Altan - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Sep 27, 06:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 06:28 UTC
Identified - We are experiencing degradation in SMS delivery towards Altan network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 26, 20:56 UTC
VOICE - Telefonica Global Solutions - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:30 UTC
Scheduled - Please be informed that partner Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 27.09.2024. 02:30 (UTC)
End: 27.09.2024. 04:30 (UTC)

Channel impacted: Voice

Impacted countries:
Colombia
Ecuador
Germany
Mexico
Panama
Spain

During the maintenance window, there could be intermittent call disconnects or call failures.
Sep 21, 06:30 UTC
Sep 26, 2024
Egypt - Etisalat - SMS DELIVERY DEGRADATION
Resolved - We are informing that previous delivery degradation towards Etisalat Egypt has been resolved
Sep 26, 17:07 UTC
Monitoring - We are experiencing degradation in SMS delivery towards Etisalat network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 25, 18:30 UTC
United States - T-Mobile US - MMS DELIVERY DEGRADATION
Resolved - Previously reported MMS degradation in delivery towards T-Mobile US network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 26, 13:06 UTC
Identified - We are experiencing MMS degradation in delivery towards T-Mobile US network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 26, 08:56 UTC
Mexico - AT&T Mexico (Nextel & Iusacell) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards AT&T Mexico (Nextel & Iusacell) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 26, 11:01 UTC
Identified - We are experiencing degradation in SMS delivery towards AT&T Mexico (Nextel & Iusacell) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 26, 09:46 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 26, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 05:00 UTC
Scheduled - Please be informed that T-Mobile US, United States operator will conduct technical maintenance during the period indicated below:

Start: 26.09.2024 at 05:00 UTC
End: 26.09.2024 at 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be an intermittent delay in processing of MT/MO/DLR messages.
Sep 19, 20:30 UTC
United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 26.09.2024 at 02:00 UTC
End: 26.09.2024 at 09:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be an intermittent delay in processing of MT/MO/DLR messages.
Sep 20, 18:41 UTC
Dominican Republic - Claro (Compania Dominicana de Telefonos) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Claro (Compania Dominicana de Telefonos), Dominican Republic has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 26, 05:49 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro (Compania Dominicana de Telefonos), Dominican Republic. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 26, 04:06 UTC
Zimbabwe - Telecel Zimbabwe - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Telecel Zimbabwe network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 26, 04:48 UTC
Identified - We are experiencing degradation in SMS delivery towards Telecel Zimbabwe network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 25, 23:35 UTC
Zambia - Multiple Networks - SMS MULTIPLE NETWORKS DEGRADATION
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Airtel Zambia
MTN Zambia
Zambia Telecommunications Company (Zamtel)

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Sep 26, 04:11 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Airtel Zambia
MTN Zambia
Zambia Telecommunications Company (Zamtel)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 26, 00:53 UTC
Serbia - A1 Serbia (ex Vip) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards A1 Serbia (ex Vip) network, Serbia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 26, 02:04 UTC
Identified - We are experiencing degradation in SMS delivery towards A1 Serbia (ex Vip) network, Serbia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 25, 09:02 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 26, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:01 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 25.09.2024. 20:00 UTC
End: 26.09.2024. 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 25, 07:19 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 26, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:00 UTC
Scheduled - Please be informed that Megafon , Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 25.09.2024 20:00 UTC
End: 26.09.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 24, 08:15 UTC
Sep 25, 2024
Nigeria - multiple networks - SMS DELIVERY DEGRADATION
Resolved - We are pleased to inform you that the previously reported degradation in SMS delivery to the following carriers has been resolved:

Nigeria: Glo Mobile (Globacom Ltd) & MTN Nigeria

Traffic is now being delivered in a timely manner. We will continue to monitor the connection with these MNOs to ensure no further issues arise.
Sep 25, 22:35 UTC
Update - We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - Glo Mobile (Globacom Ltd) & MTN Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 25, 07:39 UTC
Identified - We are experiencing degradation in SMS delivery towards Glo Mobile network, Nigeria . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 24, 20:39 UTC
Argentina - Claro Argentina (AMX Argentina S.A.) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Claro Argentina (AMX Argentina S.A.) network in Argentina has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 25, 21:54 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro Argentina (AMX Argentina S.A.) network, Argentina. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 25, 17:17 UTC
Russian Federation - MOTIV Telecom - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 25, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:20 UTC
Scheduled - Please be informed that MOTIV Telecom, Russian Federation operator will conduct technical maintenance during the period

25.09.2024 18:20 to 25.09.2024 21:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 24, 08:21 UTC
Russian Federation - Beeline (VimpelCom) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:01 UTC
Scheduled - Please be informed that Beeline (VimpelCom), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 25.09.2024 20:00 UTC
End: 25.09.2024 21:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 24, 07:57 UTC
Colombia - multiple networks - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Colombia has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Sep 25, 20:51 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Colombia. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 25, 07:40 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:01 UTC
Scheduled - Please be informed that T-Mobile US, United States operator will conduct technical maintenance during the period indicated below:

Start: 25.09.2024 at 05:00 UTC
End: 25.09.2024 at 13:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be an intermittent delay in processing of MT/MO/DLR messages.
Sep 19, 20:28 UTC
United Kingdom - Virgin Media O2 (Telefonica UK Ltd) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:30 UTC
Scheduled - Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 24.09.2024 21:30 UTC
End: 25.09.2024 05:00 UTC


Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
Sep 18, 07:57 UTC
Sep 24, 2024
United Kingdom - 3 (Hutchison 3G UK Ltd) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 24, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:30 UTC
Scheduled - Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 24.09.2024 19:30 UTC
End: 24.09.2024 21:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 17, 08:14 UTC
Kenya - Airtel - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Sep 24, 09:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 08:32 UTC
Update - We are continuing to work on a fix for this issue.
Sep 23, 20:51 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Kenya network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 23, 17:59 UTC
Brazil - Claro networks - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Sep 24, 08:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 07:52 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 24, 01:14 UTC
Russian Federation - MTS (Mobile TeleSystems) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 04:30 UTC
Scheduled - Please be informed that MTS (Mobile TeleSystems), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 24.09.2024 04:30 UTC
End: 24.09.2024 05:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 20, 03:46 UTC
Thailand networks - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards multiple Thailand networks within the following time frame:

Start: 24.09.2024 03:00 UTC
End: 24.09.2024 03:50 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Sep 24, 04:09 UTC
Russian Federation - Beeline (VimpelCom) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 24, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 23.09.2024 22:00 UTC
End: 24.09.2024 00:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 20, 02:09 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 UTC
Scheduled - Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 23.09.2024 20:00 UTC
End: 24.09.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 20, 00:03 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 23.09.2024. 20:00 UTC
End: 24.09.2024. 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Sep 23, 09:18 UTC
Sep 23, 2024
Zimbabwe - NetOne Cellular - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular, Zimbabwe. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 23, 18:34 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 23, 18:16 UTC
Colombia - Multiple Networks - VOICE PROCESSING DEGRADATION
Resolved - We would like to inform you that processing degradation over traffic using Voice Inbound and Outbound services towards the following Networks in Colombia is no longer observed:

Claro Colombia - NNC (732101)
Movistar Colombia - NNC (732123)
Tigo Colombia - NNC (732103)
WOM - NNC (732360)

Issues were solved on Friday the 20th September 2024 at 18:00 UTC 0.
Sep 23, 15:58 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
Sep 20, 18:05 UTC
Update - We continue to experience processing degradation over traffic using Voice Inbound and Outbound services towards the following Networks in Colombia:

Claro Colombia - NNC (732101)
Movistar Colombia - NNC (732123)
Tigo Colombia - NNC (732103)
WOM - NNC (732360)

You may experience intermittent call disconnects, call failures or call delays.

It seems there is fiber damage detected 600m near a local Data Center. A group of technical engineers has been dispatched today on site to start plumbing works.
Sep 19, 15:57 UTC
Investigating - We are experiencing processing degradation over traffic using Voice Inbound and Outbound services towards the following Networks in Colombia:

Claro Colombia - NNC (732101)
Movistar Colombia - NNC (732123)
Tigo Colombia - NNC (732103)
WOM - NNC (732360)

You may experience intermittent call disconnects, call failures or call delays.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 18, 16:16 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 UTC
Scheduled - Please be informed that T-Mobile US, United States operator will conduct technical maintenance during the period indicated below:

Start: 23.09.2024 06:00 UTC
End: 23.09.2024 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Sep 20, 02:06 UTC
VOICE - Telefonica Global Solutions - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Sep 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:00 UTC
Scheduled - Please be informed that our partner Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 23.09.2024. 07:00 (UTC)
End: 23.09.2024. 10:00 (UTC)

Channel impacted: Voice

Impacted countries:
Colombia
Ecuador
Germany
Mexico
Panama
Spain

During the maintenance window, there could be intermittent call disconnects or call failures.
Sep 11, 22:33 UTC
Sep 22, 2024

No incidents reported.

Sep 21, 2024
Nigeria - MTN - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards MTN network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 21, 20:25 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Sep 21, 14:43 UTC
← Incident History Powered by Atlassian Statuspage