SCRM Lidl International Hub

Our recent #SCRM meeting was packed with exciting updates! 👏👏   Yesterday, we reviewed and aligned our strategy, revisited our KPIs, outlined our roadmap, and gathered valuable insights from the platform team.   In addition, cybersecurity and sustainability are priorities in SCRM. That’s why we’ve launched our "Capture the Flag" 🚩 game to boost cybersecurity awareness through interactive learning, with great prizes for the winners. On the sustainability front, we’ve distributed SCRM-branded water bottles ♻️ to our team for everyday use.   A special thank you to the Office Management team for coordinating the water bottle distribution Nathalie Rabines, Nina Rutigliano, Magdalena Androssi, Deborah Cuevas Steinmetz, Silvia Ruiz Pujol and Rajvir Singh Rani, also a big shoutout to the Cybersecurity team for organizing this fantastic initiative to reinforce our security practices Aleix Vaz, Pau Sala, Miguel Soriano, Isabel Ortega Cabezón, Carlos Ramos Caballero, Alexander Dols Ricart and Jordi Rodriguez Santos.   #LifeAtSCRM #WeAreSCRMLidl

October is Cybersecurity Month! At SCRM - Lidl International Hub, we take cybersecurity seriously because it is essential to protecting our company and our people. Our Cybersecurity team is hosting an exciting Capture the Flag (CTF) 🚩 game for all employees, and we encourage everyone to take part! 🕵️♂️ What’s the challenge? Test your cybersecurity skills with 10 unique challenges, and those who complete the most effectively will have the chance to win exciting rewards! A huge thank you to our incredible Cybersecurity team for making this fun and educational competition possible! 👏👏

Yesterday, we hosted a dynamic meetup with Lucho Domínguez from Interactius_UX, Adrian Fernandez, Ph.D. and Marc Soro from the #SCRM innovation team. They shared their strategies for transforming customer experience, helping Lidl remain a leader in innovation and technology. Also, thank you to Interactius_UX for hosting a live event. If you missed it, you will be able to watch it here in a couple of days ⬇️ https://lnkd.in/dsZn4B3B The session was filled with engaging Q&A and valuable networking opportunities, sparking insightful conversations and connections 🚀 #WeAreSCRMLidl #Innovation #UserExperience

Wondering who is behind that warm welcome? 😊 Meet Silvia Ruiz Pujol, our welcoming Front Desk Receptionist at SCRM - Lidl International Hub. Even though she has been with us for just 8 months, she has already made a huge impact with her friendly personality and helpful nature. She is one of the first people you see when you walk in, and with her team, she plays a key role in keeping everything running smoothly. Here is what Silvia has to say about her role: 𝟭.𝗪𝗵𝗮𝘁’𝘀 𝗮 𝘁𝘆𝗽𝗶𝗰𝗮𝗹 𝗱𝗮𝘆 𝗹𝗶𝗸𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂 𝗮𝘁 𝗦𝗖𝗥𝗠? Something I love from my role is that no two days are alike. It involves a wide range of tasks such as supervising office spaces, ordering supplies (lots of Dinosaurus biscuits for sure), managing meeting rooms and dealing with correspondence and queries. I have a daily update with my team every morning to discuss agenda related topics, challenges, improvements, etc. 𝟮.𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗺𝗮𝗸𝗲 𝘀𝘂𝗿𝗲 𝘁𝗵𝗲 𝗼𝗳𝗳𝗶𝗰𝗲 𝗿𝘂𝗻𝘀 𝘀𝗺𝗼𝗼𝘁𝗵𝗹𝘆 𝗮𝗻𝗱 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁𝗹𝘆? I work closely with different departments: maintenance, security, cleaning staff, IT, HR… Listening and taking into account our employees’ needs also ensures a pleasant working environment. A constant oversight of the facilities and equipment is crucial too. 𝟯.𝗪𝗵𝗮𝘁’𝘀 𝗮 𝗳𝘂𝗻 𝗼𝗿 𝘀𝘂𝗿𝗽𝗿𝗶𝘀𝗶𝗻𝗴 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗷𝗼𝗯 𝘁𝗵𝗮𝘁 𝗽𝗲𝗼𝗽𝗹𝗲 𝗺𝗶𝗴𝗵𝘁 𝗻𝗼𝘁 𝗸𝗻𝗼𝘄 𝗮𝗯𝗼𝘂𝘁? My team and I have the privilege of planning the events that #SCRMers enjoy every year. A padel tournament, a Sant Jordi solidary book exchange or a Carnival costume contest are only a few examples of our fun times. And a lot more is coming soon! 𝟰.𝗪𝗵𝗮𝘁 𝗱𝗼 𝘆𝗼𝘂 𝗹𝗼𝘃𝗲 𝗺𝗼𝘀𝘁 𝗮𝗯𝗼𝘂𝘁 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗮𝘁 𝗦𝗖𝗥𝗠, 𝗮𝗻𝗱 𝘄𝗵𝘆? There are so many things that it is hard to pick just one! But I would say its friendly atmosphere that made me feel part of this big family from the beginning 😊 We are proud of all of our SCRMers. Keep tune to know more about them. 🚀 #SCRMers #LifeAtSCRM #EmployeeSpotlight

Did you know that sit-stand desks can boost productivity by up to 46%? 📈 At SCRM - Lidl International Hub, we offer a flexible hybrid model and a workspace designed for both comfort and productivity, ensuring that #SCRMers feel their best when they come to the office. We prioritize well-being with ergonomic training from day one and height-adjustable desks that help reduce back pain, improve posture, and enhance overall health. 🔝💪 Here are a few more tips to enhance your well-being: 1️⃣ Stand Up Regularly: Switch between sitting and standing every hour to reduce back pain and improve circulation. 2️⃣ Stretch and Move: Add stretching to your routine to stay flexible and avoid stiffness. 3️⃣ Take Breaks: Step out to the terrace or the kitchen to prepare a refreshing organic juice, coffee, or tea and enjoy a well deserved break. Are these tips part of your routine? #SCRM #Productivity #WellbeingAtWork

Join us live on LinkedIn as the #SCRM innovation team, led by Adrian Fernandez, Ph.D. and Marc Soro, will share their experiences and insights on improving customer experience and technology for Lidl Plus. 👉 Key topics of the event: 1️⃣ 🚀 Digital Innovation: Why does SCRM - Lidl International Hub prioritizes digital innovation, the organization of the Innovation Team, and how they work together smoothly. 2️⃣ 🖌️ UX Research: The impact of product designers, and innovative approaches used to improve user experience. 3️⃣ 📊 Impact and Learnings: How these innovations have transformed customer experience, plus key insights and future challenges. This is a great chance for digital experts and innovation fans to connect! Big thanks to Interactius_UX for hosting the LinkedIn Live session! 🚀🙌 🗓️ Date: 26 September 🕒 Time: 18:00 CET 📍Join and watch it LinkedIn Live: https://lnkd.in/ej_FaCe6

Programmer's Day is here! 💻 Did you know it is celebrated on the 256th day of the year? 

In a recent interview, Jaume Civit talks about the creation of SCRM - Lidl International Hub, and shares the vision behind it.   He emphasizes the importance of delivering unique experiences through personalization. He also explains what a digital hub is and why it is so important for transforming the customer experience, and discusses the meaning of innovation and how a digital hub can help drive it.🚀   👇 Check out the full interview (spanish) to learn more!

September is here, and with it comes the start of our language courses! Meet Kimberley Mbaka, Sergi Maltas, and ✦ Marta Gracia Ibáñez, our dedicated #SCRMers who have already embarked on their journey to learn new languages. 👉 𝗞𝗶𝗺𝗯𝗲𝗿𝗹𝘆 chose Spanish because she thinks it just sounds cool! Spanish speaking people have a lot to share and are very expressive, which is reflected in the language. It is dynamic and, in a good way, also easier to learn than French. 👉 𝗦𝗲𝗿𝗴𝗶 chose German because learning a new language opens doors to understanding new cultures, advancing one's career, and enjoying literature, music, and films in their original language. German, in particular, is one of Europe’s most widely spoken languages. It is essential in the fields of technology and innovation and has a remarkably rich literary tradition. 👉 𝗠𝗮𝗿𝘁𝗮 chose English because she decided to retake English to improve her speaking skills, aiming for fluency and expressiveness. It has made a big difference when presenting to stakeholders and hanging out with her English speaking friend! ⬇ Want to know more? Find out: 𝗞𝗶𝗺𝗯𝗲𝗿𝗹𝘆’𝘀 favorite expression in Spanish 𝗦𝗲𝗿𝗴𝗶'𝘀 most difficult word he has learned in German 𝗠𝗮𝗿𝘁𝗮'𝘀 funniest word she has learned in English What language would you like to learn? Let us know in the comments! #WeAreSCRMLidl #CompanyCulture #CareerGrowth

Our #SCRMers are back with some amazing travel photos to share! 📸 After working hard, some of our team members took a well deserved break to visit new places. Here is a glimpse of their adventures: Salvador Rocher Espinosa explored the beautiful Austrian Tyrol. 🇦🇹 Oscar Daza enjoyed the charm of Lindoso in Portugal. 🇵🇹 Silvia Ruiz Pujol took in the natural beauty of Connemara National Park in Ireland and met a friendly goat.🇮🇪 Pau Sala went on river swims and hikes with his dog, Turbo, in Andorra.🇦🇩 Ferran Pérez Pedrola hiked the stunning Austrian Alps with his family and little one.🇦🇹 Alexandra Ferrer traveled to Tossa de Mar to spend her summer vacation. 🇪🇸 Ruben Aroca Mongaillard dove into the crystal clear waters of Malta, exploring sunken ships and mysterious caves. 🇲🇹 Jordi Isern and his family reached the top of Aiguille du Midi at 3,842 meters, with Mont-Blanc in the background. 🇫🇷 Rodrigo Andrés Aguilar Lillo enjoyed summer on the Madalena Islands in Sardinia, capturing special family moments. 🇮🇹 Miguel López explored Scotland with his family, enjoying the view of Eilean Donan Castle. 🇬🇧 ⬇️ Swipe through their photos to see their travels and get inspired for your next trip! Want tips on these destinations? You know who to ask! 😉 #SCRMAroundTheWorld #WorkLifeBalance #Travel