¿Cómo equilibrar los aspectos estratégicos y operativos de un programa?

It's like the architecture of a grand building. The roles and responsibilities are like the foundation, ensuring everyone knows their place and purpose. The rules, policies, and procedures act as the walls, providing structure and order. The alignment with organizational strategy and senior management support is akin to the building's connection to the city's master plan and the approval of city officials. Lastly, managing interdependencies, risks, and issues is similar to maintaining the building's integrity in the face of changing weather conditions and unforeseen challenges. Just as a building needs a strong and well-thought-out architecture to stand tall, your program relies on a solid governance structure to thrive and succeed.

Risk Management: Identify and mitigate risks that could impact the program's strategic alignment or operational execution. Have contingency plans in place to address unexpected challenges that may arise during the course of the program. Resource Allocation: Allocate resources, including budget and personnel, in a way that supports both the strategic initiatives and day-to-day operations. Balance resource allocation to ensure that critical projects receive the necessary support without neglecting ongoing operational needs. Adaptive Leadership: Be an adaptive leader who can shift between a strategic mindset when making high-level decisions and an operational mindset when addressing immediate issues.

Be careful as you set the program governance that the structure of the board minimizes the risk of hostile takeovers. Think ChatGPT throwing out Sam Altman. The same often happens with nonprofits. One enterprising social warrior began at least four agencies and ended up bounced from each once he got it going. With his enthusiasm to change the world, he gave broad powers to his governing board, allowing them to take the organization into new directions and shed him like a used shoe.

A clear, robust Roadmap IMHO provides the mechanism needed to balance the strategic and operational aspects of Program delivery. A Roadmap plotting the Programs key Transition States reduces the number of inflight projects. Too often Programs mobilise multiple projects resulting in significant contention for constrained resources (people, equipment and funding). Completed Transition States mark the tangible delivery of Program benefits. They provide a critical checkpoint that the Program remains on track to deliver its strategic objectives and remains operationally viable. Corrective actions can be taken before the next Transition or the Program closed if the strategic objectives or operational viability has been irrevocably compromised.

If you are working in continuous improvement and agile environment it's bit difficult for a program manager to build a strong roadmap. In these types of work environment stakeholders demands changes according to the feedback and improvement requests. We can work on skeletons only.

Continuous Improvement: Encourage a culture of continuous improvement within the program and its projects. Foster innovation and adaptability to stay responsive to changes in the business environment and ensure that both strategic and operational aspects remain aligned.

Firstly, it's important to clearly define the program's objectives, scope, and stakeholders. Conduct a thorough analysis of the current state, including resources, constraints, and dependencies. Then, collaborate with stakeholders to outline a detailed plan, including milestones, timelines, and resource requirements. Establish clear metrics for success and a communication plan to keep stakeholders informed. Consider potential risks and mitigation strategies. Once the plan is developed, create a visual roadmap that outlines key milestones, dependencies, and timelines to provide a clear, high-level overview. Regularly review and update the plan and roadmap as the program progresses.

Balancing strategies and operational aspects of a program involves aligning long-term objectives (strategies) with day-to-day activities (operations). Set Clear Objectives: Define strategic goals and break them down into actionable operational objectives. Create an Implementation Plan: Develop a roadmap that outlines how strategic objectives will be achieved through operational activities. Allocate Resources Wisely: Ensure resources (financial, human, technological) are allocated efficiently to support both strategic initiatives and daily operations. Establish Key Performance Indicators (KPIs) Regular Evaluation and Adjustment Effective Communication Flexibility and Adaptability:

For effective Program management, a program governance structure is essential. It entails identifying Single Point of Contacts for individual projects, setting up the frequency of sync up be it weekly or bi-weekly and active engagement on agenda items.

Effective program coordination and support require a balance of guidance and empowerment, allowing project managers to take ownership while providing the necessary support to ensure overall program success

The operational level sometimes enables tactics that open up a broader path to strategic goals. The tactical level is what you see in your plan, but also what you can change in your plan by enforcing new circumstances.

For me, engaging stakeholders in balancing strategic and organizational aspects of a program involves open communication, collaboration, and transparency. It's essential to involve stakeholders from different levels and functions in discussions to gain diverse perspectives. Clearly communicate the program's strategic objectives and seek input on how to align these with the organizational priorities. Encourage feedback on potential impacts and trade-offs. Furthermore, involving stakeholders in decision-making processes and keeping them informed about the progress fosters a sense of ownership and ensures alignment with both strategic and organizational goals.

In working with stakeholders it's important to promptly address any concerns raised. This is an important indicator that demonstrates your commitment to resolving issues and improving outcomes.

Regular assessment and adaptation are essential for ensuring ongoing success. One of the aspects I have found useful is fostering a culture of continuous improvement. This involves, encouraging the team to identify and implement incremental enhancements in projects and activities to optimize program benefits

During the planning out of your program, do the What, Why, When and How outline. (Where is also good, but not as crucial.) The "what" - what strategic goal do you have? The "why" - ensure everyone knows the rationale for the goal. It can inform better outcomes and decisions in real time. At times, people get so stuck on the "what", they sometimes circumvent what could be real changes and stomp our what could end up being a better strategic outcome. The "when" should have deadlines, target goals, should be mindful of any time constraints. The "how" should be the nitty-gritty explanations of how you expect the program to go about day-to-day.

Balancing the strategic and operational aspects of a program necessitates clear alignment between day-to-day tasks and high-level objectives. Regular communication, defined KPIs, and adaptable resource allocation are key. It's crucial to engage stakeholders and appoint experienced leaders to guide this delicate equilibrium. By keeping a finger on the pulse of both strategic goals and daily operations, you can ensure the program remains on course and delivers results in line with the organization's vision.

There are many ways to accomplish this balance. The best I have experienced is to create focus, assigning resources 100% to either strategic efforts or operational tasks. Over communicate this strategy to garner support from all teams, emphasizing the need and value. Remember to reward both groups as they each achieve higher targets enabled by the new strategy. Consider opportunities to rotate a percentage of each group on a set cadence (ex: quarterly) to keep ideas and synergy flowing.

1-Define Clear Objectives 2-Develop Operational Plans 3-Establish Key Performance Indicators (KPIs) 4-Communication and Collaboration

Align & Define: Start with clear goals. Ensure program goals tightly connect to organization's strategic objectives. Plan & Prepare:Craft a strategic plan outlining the program's roadmap. Include activities, timelines, resource allocation & potential risks with mitigation strategies. Actionable Steps: Break the plan into actionable steps with deadlines & assigned ownership. Operational Efficiency: Implement efficient procedures for daily tasks, data collection, & performance monitoring. Monitor & Adapt: Regularly track progress against goals. Communication: Foster clear communication between strategic, operational levels & Stakeholders. Embrace Change: Be prepared to adjust the program based on new information, feedback, or circumstances.

A tactic that worked once may work more often. A perceived opportunity can be implemented as an additional option in the plan.