¿Cuáles son los errores más comunes que se deben evitar al realizar una presentación grupal durante una situación de crisis?
Hacer una presentación grupal durante una situación de crisis puede ser desafiante y estresante. Necesitas comunicarte de manera efectiva, colaborar con tu equipo y abordar las preocupaciones de tu audiencia. Sin embargo, hay algunos errores comunes que pueden socavar su presentación y dañar su credibilidad. Estos son algunos de los errores más comunes que se deben evitar al realizar una presentación grupal durante una situación de crisis y cómo superarlos.
Uno de los peores errores que puedes cometer es presentarte sin estar preparado para tu presentación. Esto puede generar confusión, inconsistencia y errores en el contenido y la entrega. Para evitar esto, debe planificar con anticipación, ensayar su presentación y anticiparse a posibles preguntas y objeciones. También debe coordinarse con los miembros de su equipo y asignar roles y responsabilidades claros. Asegúrese de tener un plan de respaldo en caso de problemas técnicos o interrupciones.
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One thing I've found helpful is practice. Practice a lot. If possible, dividing presentation as per sections will be a great idea to keep track of the flow. Mock Presentation in the same room with same devices will be a great way to coordinate the team with presentation, lighting and seating. Technical issues are bound to happen. Always keeping multiple sources to access presentation will help. Multiple laptops, flashdrives, and in the cloud are great Plan B.
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In my experience with group projects, you will need to clearly set out the roles on who is presenting what section. Otherwise, some team mates may end up speaking about your part, or going over the time limit.
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Avoid taking sides and at the beginning lay the ground rules. Always summarise what has been said to make sure that everyone is on the same page. With every point, get straight to the point because in times of crisis people usually don't have much patience.
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Delivering a group presentation during a crisis situation requires careful consideration and effective communication. Here are some common mistakes to avoid: Lack of Preparation: Failing to adequately prepare for a crisis presentation can lead to misinformation, confusion, and a loss of credibility. Ensure that you thoroughly research the crisis, understand the key issues, and have a well-developed plan for your presentation. Unclear Messaging: During a crisis, clarity is crucial. Avoid using jargon, complex language, or ambiguous statements. Be clear, concise, and transparent in your messaging to ensure that your audience understands the situation and the steps being taken.
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Not preparing for your presentation is a big no-no. It's like walking into a potential mess. So, plan ahead, practice what you're going to say, and think about what could go wrong. Talk to your team, assign tasks clearly, and have a backup plan in case things get a bit wonky with technology or unexpected interruptions. It's the key to a hassle-free presentation.
Otro error común es tener una presentación mal estructurada que no tiene un propósito, mensaje o flujo claro. Esto puede hacer que tu presentación sea aburrida, confusa o irrelevante para tu audiencia. Para evitar esto, es necesario tener una introducción, un cuerpo y una conclusión claros que sigan una secuencia lógica y destaquen los puntos principales. También debe utilizar transiciones, señales y resúmenes para guiar a su audiencia a través de su presentación y mantenerla comprometida.
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dont reduce the discussion on a specific crisis about value judgments on people; often there is a real procedural, structural or communication issue rather than ill intent or incapability; dont call out examples of specific teams or individuals if the crisis applies to all teams; reckless use of names results in erosion of their faith in the system and objectivity of the brainstorming and rectification process
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Some ways to avoid common mistakes: 1. Have a minimum of 1 and up to a maximum of 3 key purposes. The key purpose should answer this question, "Why should the audience listen to your presentation?" 2. Have a clear flow to your presentation. What's the story you're trying to tell? Is it about a problem you've identified that you've solved? Is it a roadmap session you're giving, highlighting the chronology of your product? 3. Not having a call for action at the end could prove to be a costly mistake. Do you want the audience to invest in your product? Do you want customers to buy it? Define your purpose and have a clear call for action. 4. Adding anecdotes, and customer stories, would make your product more relatable, hence more appealing.
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While communicating a message the structure of the presentation should strong enough. Because when the presentation is given to a team or group. There may be various individuals without knowing what the presentation is about and some will be partly aware about about the presentation. To overcome this the speaker should understand the audience and frame a structure and flow of message by understanding the group of peoples. This create a strong structure and the audience will be engaged to the presentation from the beginning till the end.
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What I learned a lot from developing different types of presentations to different audiences is that you need to tell a story. The first slide must connect with the other and so on, to maintain logic. And an important point is also that the content varies depending on the audience.
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Make it clear and concise. Keep it simple to avoid blinding your audience with science. However, avoid talking down to people, that is also a serious error.
Un tercer error común es usar un tono inapropiado para su presentación que no coincide con el contexto, la audiencia o el objetivo de su presentación. Esto puede hacer que tu presentación parezca insensible, irrespetuosa o poco profesional. Para evitarlo, debes adaptar tu tono a la situación y a las expectativas de tu audiencia. También debe utilizar un lenguaje positivo, educado y respetuoso que reconozca los desafíos y las emociones de la situación de crisis y ofrezca soluciones y apoyo.
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Be careful about using humor. In a crisis situation, the team may be hyper-sensitive and may misinterpret it, no matter how great your intention was.
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1. Understand your audience. Sometimes, sales jargon is boring for developers, other times, too many technical details aren't interesting to customers. Find out, what is the most important thing for your audience to know. 2. Keep the general tone of your presentation friendly and professional. Don't belittle your competitors just to shine out. If your product is indeed good, it will take care of standing out. 3. Different cultures have their way of doing things. Respect the culture of your audience.
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Show empathy and be willing to calmly accept feedback. You're entering a high-stress, high-stakes situation. Your words will carry weight. Validate the stress level being experienced by your listeners. Building trust is critical. This will be especially challenging if you yourself have additional duties in the crisis situation. You may be experiencing significant stress, yourself. Your experience is valid. At that moment, you are being called to lead and influence others. Speak slowly, calmly, and with confidence. Positivity is great, but be realistic. People working in a crisis situation will shut down if they think you don't understand their challenges. Being overly positive in this scenario can come off as insensitive & dismissive.
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The tone that a sender of the message should be courteous and constant throughout the presentation. Difference in tone of communication will cause a unbalanced audience.
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We have to very sensitive and need to use humour to avoid any type misinterpretation. That will help to tackle the situation smoothly.
Un cuarto error común es tener una falta de interacción con tu audiencia que hace que tu presentación parezca monótona, impersonal o distante. Esto puede hacer que tu audiencia pierda interés, atención o confianza en tu presentación. Para evitar esto, debe involucrar a su audiencia en su presentación haciendo preguntas, solicitando comentarios, utilizando sondeos, encuestas o cuestionarios, o invitando a comentarios o preguntas. También debe usar el contacto visual, los gestos y las expresiones faciales para transmitir su entusiasmo y confianza.
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Often we don't leave any time for audience interactions or questions. This might lead to the audience still having doubts about the content. Preferably, we should allocate a min of 10% of our time for QnA. There might be questions that might be common to many audience members, and answering those could elevate the understanding of most of them. Audience engagement could help us as speakers to gauge whether the content was good enough or do we need to enhance it. A good QnA session is as important as the actual content to add an air of credibility to ourselves as speakers.
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Beginning presentations with a question for the audience elicits diverse ways to understand the information. Additionally when the audience answers a question, the answer can act as a summary for the information the presenter will present, bolstering audience understanding.
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When doing presentations its important to know that we can also learn from our audiance just as much as they can learn from us thus involve them by allowing them to ask questions, share their views and own life experiences. This adds so much value to your presentation and to the learning experience. Remember adult learning is obout learning and sharing from each other then just preaching to you audiance thus involve them throughout.
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A presentation should not be completed with the ‘oneway communication ‘ it should be a interactive session ,once the presentation is completed you need to ask for the queries form the audience and solve if any.
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Interaction is very much required. And it is the key to success. The more you will interact and more you will learn the team and it will help to grow.
Un quinto error común es sobrecargar a tu audiencia con demasiada información que hace que tu presentación sea compleja, densa o abrumadora. Esto puede hacer que tu audiencia se sienta confundida, frustrada o aburrida por tu presentación. Para evitar esto, debes simplificar tu información y centrarte en los puntos clave que son relevantes y útiles para tu audiencia. También debe usar ayudas visuales, como tablas, gráficos, imágenes o videos, para ilustrar sus puntos y hacerlos más fáciles de entender y recordar.
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It’s already confusing for the audience when the whole group is presenting. Keep the message direct and simple. Remember that each group member is presenting a part of the project and not a presentation within a presentation. Don’t overload your slides and don’t try to cram more info in less time.
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Nobody likes to be bombarded with information. You’ll find that most people just end up zoning out and not taking in what you’ve said. Think of your key message here, what do you want your audience to takeaway, what’s really important. By focussing on that you’ll be able to deliver what’s necessary to be absorbed.
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The presentation should not be overloaded with lots of information it cause a difficulty in delivery of the message to the audience and have a chance of misunderstanding the information. To overcome this, the presentation should be short and simple with the righteous information, so that, The audience can feel easy to understand the concepts and engaged throughout the entire presentation.
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Clearly define the objectives and key messages of the presentation. Focus on the most important points that support these objectives. Utilize visual aids such as slides, charts, and graphs to convey complex information in a more digestible format. Visuals can help simplify and clarify key points. Encourage interaction and engagement with the audience. Incorporate activities, discussions, or Q&A sessions to keep the presentation dynamic. Use clear headings, bullet points, and transitions to guide the audience through the presentation You can ensure that group presentations are informative and engaging without overwhelming the audience with excessive information.
Un sexto error común es ignorar los comentarios de tu audiencia que pueden ayudarte a mejorar tu presentación y alcanzar tus objetivos. Esto puede hacer que tu presentación parezca ineficaz, insensible o arrogante. Para evitar esto, debe escuchar los comentarios de su audiencia, ya sean positivos o negativos, y responder a ellos de manera adecuada. También debe agradecer a su audiencia por su atención, participación y comentarios, y hacer un seguimiento con ellos si es necesario.
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Ayobami Onakomaiya
Strategy & Innovation | Development | Economic Advisory | Public Policy l Africa
(editado)In short, don't act as though you know it all. It's a crisis situation and may not have all the necessary knowledge to navigate the waters. In fact, it's an uncertain and turbulent moment. Therefore, be open to feedback and input from others, who may be your team members or audience. Also, don't go there unprepared. You'll need all the information you can get to help weather that storm. Your best is required at that point. Do not disappoint your audience with your lack of preparation.
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Prepare a form for attendees to collect feedback end of meeting and then thanking them for their feedback by direct or email communication
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In group presentations, it’s critical to have clear speaker transitions that don’t occur too frequently. If you mixup speakers every couple slides, it can be disorienting to your audience. Consider switching speakers at transition slides between topics for high impact and to reengage your audience
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Usually companies make webinars and they take questions on which they answer after the presentation. This mainly is TBD answer or something similar, they need to find the way to answer questions during presentation and provide actual answers and actions afterwards.
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Avoid not having a plan of action. Let the audience know what the crisis is, be prepared, speak truthfully, provide facts and provide a plan of action. Don’t just say what the crisis is and end it there. Let the audience know what you and/or the company is going to do to ensure that there is no panic or uncertainty.
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I think the key word here is "crisis." Remember that panic is contagious, but so is "calm." I've found that the bigger the potential disaster, the bigger impact (positive or negative) my management can have. With that in mind, it is best to slow down, take a breath, ensure that everyone is focused, *then* start to communicate. You'll have a bigger impact, ensure better understanding, and (usually) resolve the crisis quicker. Panic in a crisis is normal, controlling that panic is critical.
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In a group presentstion addressing immediate needs should also be a priority. Ignoring audience needs in a crisis presentation involves failing to address immediate concerns or providing information that doesn't directly impact their current situation. For instance, if there's a natural disaster, discussing long-term environmental impacts without addressing immediate safety measures or evacuation procedures would be an example of neglecting the audience's urgent needs. Failure to share relevant information can lead to confusion and inability to respond to the situation at hand.
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